[SOLVED] No email notification anymore

Message

Massimo B. · Post by **Massimo B.** » Wed Jan 26, 2022 7:59 am

Hi,

I already reported to #gentoo-forums@LiberaChat some weeks before...
I don't get any email notifications from the forums anymore. Last mail from forum-mods@gentoo.org I received 1 year ago.
I checked all SPAM filters and stuff. The same mail-adress is also used by the Gentoo wiki (Gentoo Wiki <wiki-noreply@gentoo.org>) and is working fine there.

Post by **John R. Graham** » Wed Jan 26, 2022 6:36 pm

Hmmm. Will look into this. Thanks for reporting. I will say that the Forums send out several maintenance-related emails to us Admins every day, so we know that the basic email plumbing is not broken.

- John

Massimo B. · Post by **Massimo B.** » Tue Mar 22, 2022 8:44 am

Any news about this issue? I still get no notification mails.

Post by **NeddySeagoon** » Tue Mar 22, 2022 9:21 am

Massimo B.

I've sent you a PM, so you should get an email abut that.

Please check your spambox.

Massimo B. · Post by **Massimo B.** » Wed Mar 23, 2022 7:16 am

I have received the notification mail about your PM, but not about the thread reply.
The last message about thread notifications I received on 2021-01-10. I checked all my spam filters.

I don't understand, why the PM notifications is received but the other not. However I see a difference in the header of the PM notification of yesterday and the forum notification from 2021:

Code: Select all

From:	forum-mods@gentoo.org
Reply-To:	forum-mods@gentoo.org
To:	m[...]@gmx.[...]
Subject:	Eine neue Private Nachricht ist eingetroffen
Date:	Tue, 22 Mar 2022 14:17:17 +0000 (22.03.2022 15:17:17)

Code: Select all

From:	forum-mods@gentoo.org
Reply-To:	forum-mods@gentoo.org
To:	Undisclosed-recipients : ;
Subject:	Benachrichtigen bei Antworten - fcron system-crontab
Date:	Sun, 10 Jan 2021 00:26:46 +0000 (10.01.2021 01:26:46)

The 2nd has "To: Undisclosed-recipients" while the 1st has my email-address. This could actually lead to a higher spam score, but anyway the spam filter didn't catch it here.

Massimo B. · Post by **Massimo B.** » Fri Mar 25, 2022 6:50 am

-> bug

Post by **Chiitoo** » Sat Mar 26, 2022 1:15 am

This is a topic to test notifications. Nothing to see here really. Really!

Post by Hu » Sat Mar 26, 2022 3:10 am

So you don't need a gratuitous reply to check for e-mail about responses?

Goverp · Post by **Goverp** » Sat Mar 26, 2022 9:33 am

Have you tested it on the upcoming replacement forums system ?

Post by **kallamej** » Sat Mar 26, 2022 4:48 pm

Mails for the masses?

xaviermiller · Post by **xaviermiller** » Sat Mar 26, 2022 7:19 pm

Post by **Chiitoo** » Mon Mar 28, 2022 5:07 pm

Goverp wrote:Have you tested it on the upcoming replacement forums system ? :-)

We did test most things we could think of, but this wasn't one of those.

Perhaps next time...

Post by **Chiitoo** » Tue Mar 29, 2022 8:09 am

Merged with the test topic with 6 posts total starting at 8695860.

As I mentioned in the bug, everything looks good on our side, but some of the messages do indeed seem to bounce. I wonder if the 'to' field has something to do with it, even if they don't seem to be caught by the filter.

Massimo B. · Post by **Massimo B.** » Tue Apr 05, 2022 10:07 am

btw. I guess you sent me 2 private messages, but I can't read them because of some other issue 1147900.
I'm going to be totally blind, no notifications and no private mails...
But I still can access the forums manually

Post by **Chiitoo** » Tue Apr 05, 2022 10:51 am

Wasn't me. :]

In any case, for this topic, I'm not sure what else we could try. Do you have any other completely different e-mails you could try with for the notification mails?

Post by **pjp** » Thu Apr 07, 2022 3:17 am

Has anyone suggested creating a new test user to verify whether or not it is associated specifically with your user? Since it doesn't seem to be reported by anyone else, it might be worth a shot. If you have access to a different email address / provider, that might help too. Have there been any checks on whether it could be browser related? Conflicting plug-in or cache / profile?

Post by **Chiitoo** » Thu Apr 07, 2022 10:59 am

pjp wrote:Has anyone suggested creating a new test user to verify whether or not it is associated specifically with your user? Since it doesn't seem to be reported by anyone else, it might be worth a shot. If you have access to a different email address / provider, that might help too. Have there been any checks on whether it could be browser related? Conflicting plug-in or cache / profile?

Yeah, Neddy had that idea as well, or something similar at least, but we haven't gone forth with it in any shape nor form yet.

Massimo B. · Post by **Massimo B.** » Mon Jun 27, 2022 8:23 am

This issue is still open. I have re-newed my password and email address today, issue isn't solved yet.
Maybe related to 1147900.

GFCCAE6xF · Post by **GFCCAE6xF** » Mon Jun 27, 2022 11:44 am

Apologies for the noise, I know it doesn't help you but I subbed to this topic last time I saw it a long time ago and just this morning got an e-mail from the forums about your reply to the topic.

Definitely seems something is wrong with your account behind the scenes somewhere after seeing your other topic also.

Massimo B. · Post by **Massimo B.** » Mon Jun 27, 2022 11:51 am

GOOD NEWS. Today I got a notification, may be the new mail address has solved it...

teika · Post by **teika** » Thu Jul 21, 2022 6:15 am

@Massimo B.

I also have been suffering for a while from the same issue, and my email provider is gmx.com. Seems like yours is gmx too, right?

I noticed today that I haven't received notifications from the ArchLinux BBS either. So it may be gmx.com's issue. (Not thrown into the spam folder, are they?)

Ugh.

[SOLVED] No email notification anymore

[SOLVED] No email notification anymore

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