External SSD troubles

[nuxtuxsimple]

Hi,

i bought three external hard drives recently, 3 Western digital because i have bought some before without problems.
This is different this time, i was badly surprised. After reformating my news hard drives in XFS instead of NTFS, then i mount my new ssd to copy some files in there, nothing weird in that moment, but later when i try to watch the video i copy in this ssd it didn't work. After looking several things like VLC, mpv if there was a problem in there settings without finding anything wrong on there part.
I then looked in dmesg, which gives me a first lead.
Dmesg when mounting the SSD log this :

Code: Select all

[40386.897810] usb 2-2: new SuperSpeed USB device number 2 using xhci_hcd
[40386.912162] usb 2-2: New USB device found, idVendor=1058, idProduct=2682, bcdDevice=10.34
[40386.912173] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[40386.912179] usb 2-2: Product: My Passport 2682
[40386.912184] usb 2-2: Manufacturer: Western Digital
[40386.912188] usb 2-2: SerialNumber: Redacted
[40386.928911] usb-storage 2-2:1.0: USB Mass Storage device detected
[40386.929157] scsi host0: usb-storage 2-2:1.0
[40386.929246] usbcore: registered new interface driver usb-storage
[40386.931974] usbcore: registered new interface driver uas
[40387.955646] scsi 0:0:0:0: Direct-Access     WD       My Passport 2682 1034 PQ: 0 ANSI: 6
[40387.956213] scsi 0:0:0:1: Enclosure         WD       SES Device       1034 PQ: 0 ANSI: 6
[40387.960893] sd 0:0:0:0: [sda] Spinning up disk...
[40388.967783] .......ready
[40395.051900] sd 0:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
[40395.205519] sd 0:0:0:0: [sda] 7813969920 512-byte logical blocks: (4.00 TB/3.64 TiB)
[40395.205524] sd 0:0:0:0: [sda] 4096-byte physical blocks
[40395.205899] sd 0:0:0:0: [sda] Write Protect is off
[40395.205908] sd 0:0:0:0: [sda] Mode Sense: 47 00 10 08
[40395.206205] sd 0:0:0:0: [sda] No Caching mode page found
[40395.206210] sd 0:0:0:0: [sda] Assuming drive cache: write through
[40395.302238]  sda: sda1
[40395.302385] sd 0:0:0:0: [sda] Attached SCSI disk
[40395.313375] scsi 0:0:0:1: Wrong diagnostic page; asked for 1 got 8
[40395.313378] scsi 0:0:0:1: Failed to get diagnostic page 0x1
[40395.313379] scsi 0:0:0:1: Failed to bind enclosure -19
[40395.313395] ses 0:0:0:1: Attached Enclosure device
[40395.844636] SGI XFS with ACLs, security attributes, realtime, scrub, repair, quota, no debug enabled
[40395.846973] XFS (sda1): Mounting V5 Filesystem 
Redacted
[40396.152546] XFS (sda1): Ending clean mount
[41983.771508] XFS (sda1): Unmounting Filesystem 

After searching with search engine, i try to umount and plug the external drive in another USB ports (several). The result was the same with in red everytime :

Code: Select all

[40395.313375] scsi 0:0:0:1: Wrong diagnostic page; asked for 1 got 8
[40395.313378] scsi 0:0:0:1: Failed to get diagnostic page 0x1
[40395.313379] scsi 0:0:0:1: Failed to bind enclosure -19

I also try to plug this ssd in another computer with gentoo and kubuntu with the same result in dmesg.
This scheme was reproducible with the two other new ssd of the same brandt purchased on the same time, my other and previously buy are fine.

Is anyone have an idea of what is the problem and how to solve it, because western digital wasn't interested to help.

Thanks.

[NeddySeagoon]

nuxtuxsimple,

UAS is good when it works, which is not always.
Try blacklisting UAS for your USB drive.