[SOLVED] net-misc/teamviewer-13 not working

[Massimo B.]

Hi, I was using net-misc/teamviewer since a long time, but recently it stopped working.
Current Portage version is 13.2.13582, while I also tried the very recent release by creating a trivial local teamviewer-13.2.26559.ebuild myself.

Starting the service:

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rc-service teamviewerd start
 * Starting teamviewerd ...                                                                                                                              [ ok ]

# cat /var/log/teamviewer13/TeamViewer13_Logfile.log 
2018/11/13 08:58:02.064 27469 140373678078784 S   Logger started.
2018/11/13 08:58:02.065 27469 140373678078784 S   Found 0 core dump files ...
2018/11/13 08:58:02.066 27469 140373675742976 S+  Thread: SystemBusIO0
2018/11/13 08:58:02.066 27469 140373667350272 S+  Thread: SystemBusIO1
2018/11/13 08:58:02.067 27469 140373678078784 S   systemd: logind service available
2018/11/13 08:58:02.068 27469 140373678078784 S   systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='', canGraphical=1, canTTY=1, canMultiSession=1]
2018/11/13 08:58:02.072 27469 140373650564864 S+  Thread: IOServiceWorker_0
2018/11/13 08:58:02.072 27469 140373642172160 S+  Thread: IOServiceWorker_1
2018/11/13 08:58:02.072 27469 140373633779456 S+  Thread: IOServiceWorker_2
2018/11/13 08:58:02.072 27469 140373288548096 S+  Thread: IOServiceWorker_3
2018/11/13 08:58:02.072 27469 140373678078784 S   SysSessionInfoManager: observing sessions from logind is marked as reliable
2018/11/13 08:58:02.072 27469 140373678078784 S   SysSessionInfoManager: Session Information provided by VT [priority: 2]
2018/11/13 08:58:02.077 27469 140373678078784 S   Starting as daemon
2018/11/13 08:58:02.077 27469 140373678078784 S   Using systemd-logind for suspend/resume monitoring
2018/11/13 08:58:02.078 27469 140373678078784 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2018/11/13 08:58:02.081 27469 140373678078784 S   UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=0 restart=0
2018/11/13 08:58:02.081 27469 140373678078784 S+  tvnetwork::Offline: online state 0
2018/11/13 08:58:02.082 27469 140373678078784 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2018/11/13 08:58:02.084 27469 140373678078784 S   System uptime: 91642 seconds
2018/11/13 08:58:02.085 27469 140373678078784 S   MID: Read from disk failed.
2018/11/13 08:58:02.085 27469 140373678078784 S   SystemID m=1 s=1 7bbe58a762a694c004c3334f0000270c



Start:              2018/11/13 08:58:02.085 (UTC+1:00)
Version:            13.2.26559 
ID:                 667013155
Loglevel:           Info (100)
License:            10000
Server:             master4.teamviewer.com
IC:                 1312991530
CPU:                Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
CPU extensions:     e9
OS:                 Lx Gentoo/Linux (x86_64)
IP:                 10.190.222.22
MID:                l7bbe12a762a694c004c3223f0000270c:e4115bf82f19:9ba82a221bb44e0fad7e4a38350f7647
MIDv:               1
Proxy-Settings:     Type=2 IP=gw01:8080 User=

2018/11/13 08:58:02.087 27469 140373678078784 S   NetWatchdog: Internet is now connected
2018/11/13 08:58:02.087 27469 140373678078784 S   NetWatchDogLinux: initialized network manager connection
2018/11/13 08:58:02.087 27469 140373678078784 S   RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
2018/11/13 08:58:02.087 27469 140373236057856 S   RemoteSettingsStore: Cleanup all policies.
2018/11/13 08:58:02.088 27469 140373678078784 S   RemoteSettingsStoreListener: Establish connection.
2018/11/13 08:58:02.088 27469 140373236057856 S   RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty
2018/11/13 08:58:02.088 27469 140373678078784 S   Using IPC-Port 5939
2018/11/13 08:58:02.088 27469 140373236057856 S   RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE
2018/11/13 08:58:02.088 27469 140373633779456 S   OSSessionEventTranslatorLinux::RegisterSessionEvents(): Start observing session events
2018/11/13 08:58:02.088 27469 140373633779456 S   OSSessionEventTranslator::GenerateEventsForSession: SessionID = 4294967295, username = , primarySession = 0, unusable = 0, locked = 0, connected = 0
2018/11/13 08:58:02.088 27469 140373633779456 S   OSSessionEventTranslator::GenerateEventsForSession: SessionID = 3510599056, username = root, primarySession = 0, unusable = 0, locked = 0, connected = 0
2018/11/13 08:58:02.088 27469 140373633779456 S   UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=0 restart=0

As far as I know, the service must be always running for the client, eventhough the client will be used as client only starting the connection and not intercepting connections.
Starting the client as user:

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$ teamviewer 
Init...
CheckCPU: SSE2 support: yes
Checking setup...
Launching TeamViewer ...
Launching TeamViewer GUI ...

Nothing happens, no GUI appears. No GUI process running:

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$ pgrep -alf team
27469 /opt/teamviewer13/tv_bin/teamviewerd -d

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$ cat ~/.local/share/teamviewer13/logfiles/TeamViewer13_Logfile.log 
2018/11/13 09:06:34.685 26890 140192279673856 G   Logger started.
2018/11/13 09:06:34.686 26890 140192279673856 G   Found 0 core dump files ...
2018/11/13 09:06:34.687 26890 140192279673856 G   systemd: logind service available
2018/11/13 09:06:34.689 26890 140192279673856 G   systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='', canGraphical=1, canTTY=1, canMultiSession=1]
2018/11/13 09:06:34.692 26890 140192279673856 G   SysSessionInfoManager: observing sessions from logind is marked as reliable
2018/11/13 09:06:34.692 26890 140192279673856 G   SysSessionInfoManager: Session Information provided by VT [priority: 2]
2018/11/13 09:06:34.697 26890 140192279673856 G   SysSessionInfoManager: own session cache set to '4294967295'
2018/11/13 09:06:34.697 26890 140192279673856 G   Running on Qt 5.11.2
2018/11/13 09:06:34.800 26890 140192279673856 G   Initialised XRandR extension 1.6 (base=88 error=145)
2018/11/13 09:06:35.031 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC DisplayPort-1 1920x1200@60Hz [1680, 0, 3600, 1200] - 1
2018/11/13 09:06:35.031 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs
2018/11/13 09:06:35.031 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC DisplayPort-2 1680x1050@60Hz [0, 0, 1680, 1050] - 1
2018/11/13 09:06:35.032 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC VGA-0 1680x1050@60Hz [3600, 0, 5280, 1050] - 1
2018/11/13 09:06:35.032 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 4 has no outputs
2018/11/13 09:06:35.032 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 5 has no outputs
2018/11/13 09:06:35.032 26890 140192279673856 G   Virtual Desktop [0, 0, 5280, 1200]
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC DisplayPort-1 1920x1200@60Hz [1680, 0, 3600, 1200] - 1
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 1 has no outputs
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC DisplayPort-2 1680x1050@60Hz [0, 0, 1680, 1050] - 1
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC VGA-0 1680x1050@60Hz [3600, 0, 5280, 1050] - 1
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 4 has no outputs
2018/11/13 09:06:35.292 26890 140192279673856 G   MonitorInfo: [XRandR 1.2] CRTC 5 has no outputs
2018/11/13 09:06:35.292 26890 140192279673856 G   Virtual Desktop [0, 0, 5280, 1200]
2018/11/13 09:06:35.304 26890 140192279673856 G   Loaded language 'de', using locale 'de'
2018/11/13 09:06:35.304 26890 140192279673856 G   InterProcessBase::SecureNetwork created
2018/11/13 09:06:35.305 26890 140192279673856 G   AutoLogin::Login: enabled: 1
2018/11/13 09:06:35.306 26890 140192279673856 G   AccountLoginStateMachine::Reset
2018/11/13 09:06:35.306 26890 140192279673856 G   SetUserLoggedIn(0x2922040): changed to: 1
2018/11/13 09:06:35.306 26890 140192279673856 G!!!Own session could not be resolved, unable to startup
2018/11/13 09:06:35.306 26890 140192279673856 G   Chat::Stop: Stopping chat
2018/11/13 09:06:35.307 26890 140192279673856 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 9 failed with error 2
2018/11/13 09:06:35.307 26890 140192279673856 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 5 failed with error 2
2018/11/13 09:06:35.307 26890 140192279673856 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 6 failed with error 2
2018/11/13 09:06:35.307 26890 140192279673856 G!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 10 failed with error 2
2018/11/13 09:06:35.307 26890 140192279673856 G   interprocessbase::SecureNetwork destroyed
2018/11/13 09:06:35.312 26890 140192279673856 G   Shutting down System DBus

References without a solution so far:
https://community.teamviewer.com/t5/Lin ... /m-p/27212
https://community.teamviewer.com/t5/Lin ... /m-p/24817

[gentoox_]

What I'v been doing is just to download the tarball, extract it and run it. I thought it was too troublesome to start service when needed.

https://www.teamviewer.com/en/download/linux/

I'm currently using v13.2

[mihais23]

Try stopping or killing the (systemd) "logind" service, which seems to be pulled automatically as a dependency, at least by the skypeforlinux package.
Apparently, TV detects that it is running and tries to use it but for some reason is not working as expected. So stop it and run TV again, it should work.
Feel free to restart logind after, although I didn't see it causing any issues by remaining stopped.
BTW, do this if you're on a non-systemd flavor.

[Massimo B.]

Awesome, that solved it. However I had elogind-daemon running, and that sys-auth/elogind was a requirement to get gnome-base/gnome-settings-daemon and net-libs/gnome-online-accounts emerged, while I don't actually use Gnome or systemd, just Xfce with OpenRC.

PS.: Too bad this was not able to solve my long time issue about not starting vmware-workstation.

[ceric35]

Worked for me too.
But elogind was restarted by teamviewer.

So I had to remove elogind from system, and it worked.

[Massimo B.]

As of current net-misc/teamviewer-14.2.2558 and also my local teamviewer-14.2.8352.ebuild, the issue is till the same. teamviewer GUI only starts after killall elogind-daemon. Why?

Comparing the logfiles with running elogind-daemon:

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2019/05/07 09:07:28.912  3781 140541811825600 S   Logger started.
2019/05/07 09:07:28.914  3781 140541811825600 S   Found 0 stack dump files ...
2019/05/07 09:07:28.914  3781 140541811825600 S   Found 0 core dump files ...
2019/05/07 09:07:28.914  3781 140541798209280 S+  Thread: SystemBusIO1
2019/05/07 09:07:28.914  3781 140541806601984 S+  Thread: SystemBusIO0
2019/05/07 09:07:28.918  3781 140541811825600 S   systemd: logind service available
2019/05/07 09:07:28.920  3781 140541811825600 S   systemd: New seat seat0 [path=/org/freedesktop/login1/seat/seat0, activeSession='', canGraphical=1, canTTY=1, canMultiSession=1]
2019/05/07 09:07:28.925  3781 140541781423872 S+  Thread: IOServiceWorker_0
2019/05/07 09:07:28.925  3781 140541773031168 S+  Thread: IOServiceWorker_1
2019/05/07 09:07:28.925  3781 140541811825600 S   SysSessionInfoManager: observing sessions from logind is marked as reliable
2019/05/07 09:07:28.925  3781 140541756245760 S+  Thread: IOServiceWorker_3
2019/05/07 09:07:28.925  3781 140541764638464 S+  Thread: IOServiceWorker_2
2019/05/07 09:07:28.925  3781 140541811825600 S   SysSessionInfoManager: Session Information provided by VT [priority: 2]
2019/05/07 09:07:28.931  3781 140541811825600 S   Starting as daemon
2019/05/07 09:07:28.931  3781 140541811825600 S   Using systemd-logind for suspend/resume monitoring
2019/05/07 09:07:28.933  3781 140541811825600 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/07 09:07:28.934  3781 140541811825600 S   NetWatchdog: Internet is now connected
2019/05/07 09:07:28.934  3781 140541811825600 S   NetWatchDogLinux: initialized network manager connection
2019/05/07 09:07:28.936  3781 140541811825600 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/07 09:07:28.937  3781 140541811825600 S   Generating new RSA private/public key pair
2019/05/07 09:07:28.963  3781 140541811825600 S   System uptime: 91692 seconds
2019/05/07 09:07:28.964  3781 140541811825600 S   MID: Read from disk failed.
2019/05/07 09:07:28.964  3781 140541811825600 S   SystemID m=1 s=0 7cce58a762a694c004c3223f00002ccc

...and without running elogind-daemon:

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2019/05/07 09:07:55.069  6366 139739850185664 S   Logger started.
2019/05/07 09:07:55.071  6366 139739850185664 S   Found 0 stack dump files ...
2019/05/07 09:07:55.071  6366 139739850185664 S   Found 0 core dump files ...
2019/05/07 09:07:55.071  6366 139739844962048 S+  Thread: SystemBusIO0
2019/05/07 09:07:55.076  6366 139739836569344 S+  Thread: SystemBusIO1
2019/05/07 09:07:55.077  6366 139739850185664 S   Shutting down System DBus
2019/05/07 09:07:55.079  6366 139739850185664 S   SysSessionInfoManager: observing sessions from logind is marked as unreliable
2019/05/07 09:07:55.079  6366 139739811391232 S+  Thread: SystemBusIO0
2019/05/07 09:07:55.079  6366 139739802998528 S+  Thread: SystemBusIO1
2019/05/07 09:07:55.079  6366 139739836569344 S+  Thread: IOServiceWorker_0
2019/05/07 09:07:55.079  6366 139739844962048 S+  Thread: IOServiceWorker_1
2019/05/07 09:07:55.079  6366 139739828176640 S+  Thread: IOServiceWorker_2
2019/05/07 09:07:55.079  6366 139739819783936 S+  Thread: IOServiceWorker_3
2019/05/07 09:07:55.087  6366 139739850185664 S!! ConsoleKitSeat: error getting active session [DBus: 'org.freedesktop.ConsoleKit.Seat.Error.NoActiveSession' (Seat has no active session) when calling 'org.freedesktop.ConsoleKit.Seat.GetActiveSession' on '/org/freedesktop/ConsoleKit/Seat1'], Errorcode=2
2019/05/07 09:07:55.088  6366 139739850185664 S   SysSessionInfoManager: Session Information provided by ConsoleKit [priority: 1]
2019/05/07 09:07:55.088  6366 139739850185664 S   SysSessionInfoManager: Session Information provided by VT [priority: 2]
2019/05/07 09:07:55.089  6366 139739850185664 S+  LateBinding [libX11.so.6]: Loaded library
2019/05/07 09:07:55.089  6366 139739850185664 S   XSocket observer: watching /tmp/.X11-unix
2019/05/07 09:07:55.152  6366 139739850185664 S   XSocketEnumerator: adding XSession '912244033' for display 2
2019/05/07 09:07:55.158  6366 139739850185664 S   SysSessionInfoManager: assigned session 912244033 to info provider 'VT'
2019/05/07 09:07:55.158  6366 139739850185664 S   Starting as daemon
2019/05/07 09:07:55.159  6366 139739850185664 S   Using UPower for suspend/resume monitoring
2019/05/07 09:07:55.160  6366 139739850185664 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/07 09:07:55.163  6366 139739850185664 S   NetWatchdog: Internet is now connected
2019/05/07 09:07:55.164  6366 139739850185664 S   NetWatchDogLinux: initialized network manager connection
2019/05/07 09:07:55.166  6366 139739850185664 S!  AsioSettings::FindExternalIP: found 0 external IPs instead of 1!
2019/05/07 09:07:55.168  6366 139739850185664 S   System uptime: 91718 seconds
2019/05/07 09:07:55.169  6366 139739850185664 S   MID: Read from disk failed.
2019/05/07 09:07:55.170  6366 139739850185664 S   SystemID m=1 s=0 7cce58a762a694c004c3223f00002ccc

Without elogind it tries to fallback to consolekit and fails.

However I have other issues that I can't solve and that may be related:

• I don't get an ID, eventhough the client says something like green status, "Ready (secure connection)".
• I can't enter my account credentials. The fields E-Mail and password are just dead or disabled.

[Massimo B.]

After complete migration to elogind, all issues are solved with Teamviewer. The GUI starts, an ID is generated and the account can be registered.

This means global USE="elogind -consolekit -systemd", unmerging sys-auth/consolekit, removing consolekit from all runlevels, adding elogind to boo runlevel.

-> [SOLVED]

[Manfred]

PS.: Too bad this was not able to solve my long time issue about not starting vmware-workstation.

OT: Hint:
[vmware overlay] had to be shut down, very unfortunately.
You will find the only working and maintained alternative in
Bug 671218 - [stefantalpalaru overlay] app-emulation/vmware-workstation-15.1.0 version bump ["stable" only, excluding "~amd64"]

[Darkshine]

I have consolekit installed and it is too lazy to disable it system-wide. So, I modified teamviewer's ebuild in the local repository and removed the following restriction from RRDEPEND:

!sys-auth/consolekit

Then built teamviewer. Now I have no issues using teamviewer as client with consolekit. I tested connection from Gentoo to Ubuntu 18.04. The only issues I see very rarely are segmentation faults (with no cores dumped) from teamviewer client.

Here is my configuration:

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net-misc/teamviewer-15.1.3937 on amd64

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$ uname -a
Linux nierika 4.19.66-gentoo #3 SMP Wed Aug 28 20:18:20 EEST 2019 x86_64 Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz GenuineIntel GNU/Linux

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$ equery uses consolekit
[ Legend : U - final flag setting for installation]
[        : I - package is installed with flag     ]
[ Colors : set, unset                             ]
 * Found these USE flags for sys-auth/consolekit-1.2.1:
 U I
 + + acl       : Add support for Access Control Lists
 - - cgroups   : Use the kernel to track processes instead of the session cookie.
 - - debug     : Enable extra debug codepaths, like asserts and extra output. If you want to get meaningful backtraces see https://wiki.gentoo.org/wiki/Project:Quality_Assurance/Backtraces
 - - doc       : Add extra documentation (API, Javadoc, etc). It is recommended to enable per package instead of globally
 - - evdev     : For handling VT switching with a session controller.
 + + pam       : Add support for PAM (Pluggable Authentication Modules) - DANGEROUS to arbitrarily flip
 + + pm-utils  : Adds support for suspend/resume using sys-power/pm-utils
 + + policykit : Use the PolicyKit framework (sys-auth/polkit) to get authorization for suspend/shutdown.
 - - test      : Enable dependencies and/or preparations necessary to run tests (usually controlled by FEATURES=test but can be toggled independently)
 - - udev      : Enable virtual/udev integration (device discovery, power and storage device support, etc)

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$ grep consolekit /etc/portage/package.use/*
/etc/portage/package.use/01-all:sys-auth/consolekit pm-utils
/etc/portage/package.use/01-all:sys-auth/pambase consolekit
/etc/portage/package.use/yy:sys-auth/polkit consolekit
/etc/portage/package.use/yy:sys-apps/accountsservice consolekit
/etc/portage/package.use/zz-autounmask:# required by sys-auth/polkit-0.115-r4::gentoo[consolekit]
/etc/portage/package.use/zz-autounmask:>=sys-auth/consolekit-1.2.1 policykit
/etc/portage/package.use/zz-autounmask:>=net-misc/networkmanager-1.16.0 consolekit