Aniruddha wrote:beandog wrote:That is the exact argument I am trying to debunk. The attempts were nothing special.
There are policies in place for editing the front page. We can't just let anyone who comes along start making changes.
As far as the bugs, everyone files them, and they get ignored. Even developers who files bugs get theirs ignored and we have to track down devs sometimes to fix them or let us fix them for them.
Anyway, I think your expectations were extremely high for what would happen.
If expecting an answer is an extremely high expectation I agree with you. Furthermore I do think that this is the attitude that is causing problems for Gentoo.
I agree; simply put devs don't see it as their job to welcome involvement from newbs. There has been a noticeable trend of looking down on users, too, although that seems to be waning, thankfully (at least in the overt sense.)
I think we should learn from other open source projecst. Opensuse for example allows editing of their website (it's wiki based). We should strive to answer all new bugs withing 24hrs (or 48 or 72, take your pick) and assign them to the proper herd.
Aniruddha, I think you'd be a good bug-wrangler. Using the bug-wranglers link on bugs.gentoo.org is quite relaxing when you're winding down (most of the time I don't have anything to add, or am not in the mood to try to reproduce, but occasionally I'll try and point out something I think the user is missing. It's been a while tho.)
Yngwin asked two questions: would you like to be a dev and are you trying to become one. At one point I'd have answered yes, but I'd have to answer no now. The primary reason is the attitude you mentioned; I find it anathema to what I love about Free software. I could never commit to a project with such a strong anti-user current in it. (And no, I don't care that you're stressed; so's the ROTW; we manage to work with each other without that nastiness; so get over it, go to your lectures/classes and learn to take time out, not take out your frustration on joe user.)
Coupled with that there's the
utterly crap bash the devs use, all the while acting superior. Simply put I don't respect them collectively on a technical level (and obviously they're not exactly socially adept); not only do they tolerate such rubbish in the central tool they use, they actually condone it and seem to revel in looking down on the language, despite it having been the basis of their distro since the beginning. And it only makes them look
incredibly stupid imo (eg: when you have to explain the basics to them on irc, because they're too stuck-up to learn. They come up with some idiocy about writing simple code, to cover their woeful ignorance of stuff I learnt within 3 months of hanging out in #bash.)
The primary thing that keeps me with Gentoo is the user-community. If it weren't for that, I'd have gone over to sourcemage ages ago. The secondary thing is portage, which I love.
Note: my comments about the devs are about them as a group, based on lots of experience. Obviously there are exceptions (especially the moderators, if we're talking in terms of groups) and I accept that I have mostly seen the vocal ones. On one level I accept the "lots of quiet devs are beavering away, you just don't hear from them" argument: the technical level, since the distro does continue to move forward wrt ebuilds being maintained. On the social level, I just think "you're a bunch of spineless gits who haven't got the cojones to stand up to nasty behaviour, even when it's blatantly hurting your project."
No doubt I'll get flamed to death for this post, but it's a truthful summary of how I feel about Gentoo devs as a group, based on their actions (hate mail from people you don't know isn't nice, especially when they then blank any response, and conveniently ignore the elephants thumping around the room.) And believe me, I never wanted to think that. Maybe things will get better; I certainly hope so. AFAIC the devs should be humbly learning from their users. Gentoo users have to be the most knowledgeable group in computing, many of them working in the industry, and at the same time they're incredibly helpful, to each other and to newbs.