[SOLVED] unable to print with xerox phaser 3116

Message

queen · Post by **queen** » Sat Mar 17, 2007 4:36 pm

I am trying to print with cups a test page or other page for that matter. The problem is that there is no output. The printer is recognized in cups, lsusb, i used the cd of the printer and copied the ppd too. I tried few drivers (xerox, samsung ML-1710) and the ppd. Nothing helps. I can see that the job is sent to the printer but there is no output.

When i check the status of the job i see stopped.

ID Name User Size Pages State Control
xerox-23 Test Page root 18k Unknown stopped Reprint Job Cancel Job Move Job

Here is the output of

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 tail -20 /var/log/cups/error_log
I [17/Mar/2007:17:53:26 +0200] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=11844)
I [17/Mar/2007:17:53:38 +0200] Started "/usr/libexec/cups/cgi-bin/classes.cgi" (pid=11846)
I [17/Mar/2007:17:53:44 +0200] Started "/usr/libexec/cups/cgi-bin/help.cgi" (pid=11847)
I [17/Mar/2007:17:53:53 +0200] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=11848)
I [17/Mar/2007:17:53:59 +0200] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=11849)
I [17/Mar/2007:17:53:59 +0200] Adding start banner page "none" to job 23.
I [17/Mar/2007:17:53:59 +0200] Adding end banner page "none" to job 23.
I [17/Mar/2007:17:53:59 +0200] Job 23 queued on "xerox" by "root".
I [17/Mar/2007:17:54:02 +0200] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=11850)
I [17/Mar/2007:17:54:10 +0200] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=11851)
E [17/Mar/2007:17:54:10 +0200] Resume-Printer: Unauthorized
I [17/Mar/2007:17:54:11 +0200] Saving printers.conf...
I [17/Mar/2007:17:54:11 +0200] Printer "xerox" started by "root".
I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 11852) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/ppmtospl2 (PID 11853) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started backend /usr/libexec/cups/backend/usb (PID 11854) for job 23.
E [17/Mar/2007:17:54:11 +0200] PID 11853 (/usr/libexec/cups/filter/ppmtospl2) stopped with status 22!
I [17/Mar/2007:17:54:11 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
I [17/Mar/2007:17:54:17 +0200] Started "/usr/libexec/cups/cgi-bin/admin.cgi" (pid=11855)
I [17/Mar/2007:17:54:17 +0200] Started "/usr/libexec/cups/cgi-bin/printers.cgi" (pid=11856)

The error i see in cups about printing
xerox "/usr/libexec/cups/filter/ppmtospl2 failed"

One thing that i suspect is wrong is that i have configured in the kernel the printer as module (due to other usb devices that are configured as module). I don't know to which driver i should do modprobe.

Code: Select all

ipw2200
ehci_hcd
uhci_hcd
ohci_hcd

How can i make it to print.

wynn · Post by **wynn** » Wed Mar 21, 2007 5:07 pm

The first thing is to follow its advice and set LogLevel in /etc/cups/cupsd.conf to "debug", this should give more information around the lines

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I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 11852) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/ppmtospl2 (PID 11853) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started backend /usr/libexec/cups/backend/usb (PID 11854) for job 23.
E [17/Mar/2007:17:54:11 +0200] PID 11853 (/usr/libexec/cups/filter/ppmtospl2) stopped with status 22!
I [17/Mar/2007:17:54:11 +0200] Hint: Try setting the LogLevel to "debug" to find out more.

Secondly, what version of ghostscript have you got installed? CUPS requires ghostscript-esp to work properly and often the symptom of a wrong ghostscript is a filter failing to run.

queen · Post by **queen** » Sun Mar 25, 2007 4:58 pm

wynn wrote:The first thing is to follow its advice and set LogLevel in /etc/cups/cupsd.conf to "debug", this should give more information around the lines
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I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 11852) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/ppmtospl2 (PID 11853) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started backend /usr/libexec/cups/backend/usb (PID 11854) for job 23.
E [17/Mar/2007:17:54:11 +0200] PID 11853 (/usr/libexec/cups/filter/ppmtospl2) stopped with status 22!
I [17/Mar/2007:17:54:11 +0200] Hint: Try setting the LogLevel to "debug" to find out more. 
Secondly, what version of ghostscript have you got installed? CUPS requires ghostscript-esp to work properly and often the symptom of a wrong ghostscript is a filter failing to run.

I had ghostscript-gpl-8.54 . So, as you adviced i installed ghostscript-esp. But now i am not near that printer to check it. I will be able to check it this weekend and report the results after that.

queen · Post by **queen** » Wed Apr 04, 2007 9:15 am

wynn wrote:The first thing is to follow its advice and set LogLevel in /etc/cups/cupsd.conf to "debug", this should give more information around the lines
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I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 11852) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started filter /usr/libexec/cups/filter/ppmtospl2 (PID 11853) for job 23.
I [17/Mar/2007:17:54:11 +0200] Started backend /usr/libexec/cups/backend/usb (PID 11854) for job 23.
E [17/Mar/2007:17:54:11 +0200] PID 11853 (/usr/libexec/cups/filter/ppmtospl2) stopped with status 22!
I [17/Mar/2007:17:54:11 +0200] Hint: Try setting the LogLevel to "debug" to find out more. 
Secondly, what version of ghostscript have you got installed? CUPS requires ghostscript-esp to work properly and often the symptom of a wrong ghostscript is a filter failing to run.

hello again. I have ghostscript-esp and i don't get anymore the error of ppmtospl2. But it still doesn't print anything. In cups i see that it send the job to print but in status i see stopped. Why is that and how i can repair it.

wynn · Post by **wynn** » Wed Apr 04, 2007 9:34 am

queen wrote:In cups i see that it send the job to print but in status i see stopped. Why is that and how i can repair it.

The printer may be stopped because of a printer error. If you go to "Printers" in the CUPS web interface, you will be able to see if it is stopped and you can then start it again.

queen · Post by **queen** » Wed Apr 04, 2007 10:47 am

wynn wrote:
queen wrote:In cups i see that it send the job to print but in status i see stopped. Why is that and how i can repair it.
The printer may be stopped because of a printer error. If you go to "Printers" in the CUPS web interface, you will be able to see if it is stopped and you can then start it again.

I went to printers tab and i saw again xerox "/usr/libexec/cups/filter/ppmtospl2 failed" and

description: xerox phaser 3116
Location: localhost:631
Make and Model: Xerox Phaser 3116
Printer State: idle, accepting jobs, published.
Device URI: usb://Xerox/Phaser%203116

in jobs tab i see stopped. Probably it gets stopped due to "ppmtospl2 failed". I stopped and restarted the printer again, but that's what i get. I tried both lpr -Pxerox test and also print test page from cups. Moreover, my brother works with this printer on windows and it works just fine.

EDIT: I found few more clues. cups apparently looks for another directory and file that doesn't exist.

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carin ~ # ls -l /usr/libexec/cups/filter/ppmtospl2
ls: cannot access /usr/libexec/cups/filter/ppmtospl2: No such file or directory
carin ~ # ls -l /usr/libexec/cups/filter
total 284
lrwxrwxrwx 1 root root    21 Feb 27 13:01 cupsomatic -> /usr/bin/foomatic-rip
lrwxrwxrwx 1 root root    27 Feb 27 13:01 foomatic-gswrapper -> /usr/bin/foomatic-gswrapper
lrwxrwxrwx 1 root root    21 Feb 27 13:01 foomatic-rip -> /usr/bin/foomatic-rip
-rwxr-xr-x 1 root root  4912 Feb 27 12:13 gziptoany
-rwxr-xr-x 1 root root 44008 Feb 27 12:13 hpgltops
-rwxr-xr-x 1 root root 26772 Feb 27 12:13 imagetops
-rwxr-xr-x 1 root root 53792 Feb 27 12:13 imagetoraster
-rwxr-xr-x 1 root root  5624 Feb 27 12:13 pdftops
-rwxr-xr-x 1 root root 43108 Feb 27 12:13 pstops
-rwxr-xr-x 1 root root  1897 Mar 22 16:56 pstopxl
-rwxr-xr-x 1 root root  1865 Mar 22 16:56 pstoraster
lrwxrwxrwx 1 root root    13 Feb 27 12:13 rastertodymo -> rastertolabel
-rwxr-xr-x 1 root root 14572 Feb 27 12:13 rastertoepson
-rwxr-xr-x 1 root root 14324 Feb 27 12:13 rastertohp
-rwxr-xr-x 1 root root 14540 Feb 27 12:13 rastertolabel
-rwxr-xr-x 1 root root 38184 Feb 27 12:13 texttops

carin ~ # locate ppmtospl2
/usr/local/linuxprinter/filters/ppmtospl2
/home/carin/phaser/bin/Linux/ppc/filters/ppmtospl2
/home/carin/phaser/bin/Linux/x86/filters/ppmtospl2

so i just copied ppmtospl2 to /usr/libexec/cups/filter/ and it didn't help

wynn · Post by **wynn** » Wed Apr 04, 2007 11:07 am

queen wrote:I went to printers tab and i saw again xerox "/usr/libexec/cups/filter/ppmtospl2 failed" and

description: xerox phaser 3116
Location: localhost:631
Make and Model: Xerox Phaser 3116
Printer State: idle, accepting jobs, published.
Device URI: usb://Xerox/Phaser%203116

in jobs tab i see stopped. Probably it gets stopped due to "ppmtospl2 failed". I stopped and restarted the printer again, but that's what i get. I tried both lpr -Pxerox test and also print test page from cups.

I think you'll have to set LogLevel in /etc/cups/cupsd.conf to "debug" and post the part of /var/log/cups/error_log around this error.

queen wrote:Moreover, my brother works with this printer on windows and it works just fine.

Yes, there's a big incentive to get a printer working under Windows â if it doesn't work under Windows you won't sell any.

Printer manufacturers (with the exception of Epson and HP) don't see any return from putting resources into writing a driver for Linux. Indeed, they may be so obsessed with extraordinary value of their "intellectual property", that they won't even provide specifications to allow anybody else to write one either.

There is little you can do about this except look on LinuxPrinting.org to find a printer with Linux support and buy that.

queen · Post by **queen** » Wed Apr 04, 2007 1:05 pm

First i changed to debug mode long time ago. Will post the output below. The printer works fine in windows. Also, xerox give support for this printer for linux. I have the cd of xerox with the support and installation guide.

INSTALLATION
------------

You need to be logged in as the super-user (root) to be able to install this
package.

- Run the 'setup.sh' script on the CDROM to launch the installation program,
if the installer didn't start automatically upon insertion of the CDROM in
your drive.

- You may choose either the "Recommended" or "Expert" types of installation.
"Recommended" is fully automated and won't require any interaction on your
part. It will install the product under /usr/local/linuxprinter.
The "Expert" installation allows you to fine-tune these settings and choose
where the package will be installed.

- Once the installation is done, you will be offered the option to start the
Configuration Tool, which allows to install and configure new Linux printers
into your Linux system.

- The configuration tool can later be launched by using the 'linux-config'
command, or through the menu item that may have been added to your Gnome / KDE
menus.

here is the output of

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tail -40 /var/log/cups/error_log
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 191 on character ':'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Output second part...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 191...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 198 on character '}'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Finished "{PREVURL?", out=0xb7dbb4c0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting "{ORDER=dec" at 247, result=0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Skip first part...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 247...
D [04/Apr/2007:14:02:43 +0300] [CGI] "{THISURL}" at 265...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 367 on character ':'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Output second part...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 367...
D [04/Apr/2007:14:02:43 +0300] [CGI] "{THISURL}" at 385...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 489 on character '}'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Finished "{ORDER=dec", out=0xb7dbb4c0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting "{NEXTURL?" at 535, result=0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Skip first part...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 535...
D [04/Apr/2007:14:02:43 +0300] [CGI] "{NEXTURL}" at 553...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 631 on character ':'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Output second part...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 631...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 638 on character '}'...
D [04/Apr/2007:14:02:43 +0300] [CGI] Finished "{NEXTURL?", out=0xb7dbb4c0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 659 on EOF...
D [04/Apr/2007:14:02:43 +0300] [CGI] cgiCopyTemplateLang(tmpl="trailer.tmpl")
D [04/Apr/2007:14:02:43 +0300] [CGI] locale="en_us"...
D [04/Apr/2007:14:02:43 +0300] [CGI] Template file is "/usr/share/cups/templates/trailer.tmpl"...
D [04/Apr/2007:14:02:43 +0300] [CGI] Starting at file position 0...
D [04/Apr/2007:14:02:43 +0300] [CGI] Returning at file position 614 on EOF...
D [04/Apr/2007:14:03:27 +0300] Unloading job 28...
D [04/Apr/2007:14:03:27 +0300] Unloading job 29...
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 7
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 11
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 12
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 13
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 14
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 15
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 10
D [04/Apr/2007:14:03:55 +0300] cupsdCloseClient: 8

wynn · Post by **wynn** » Wed Apr 04, 2007 3:27 pm

Yes, sorry, a number of mistakes: I should have checked myself with linuxprinting.org to find the Linux support status of this printer; I should have read your first post more carefully where you say you used the CD which came with the printer and I should have found out more about ppmtospl2 before posting.

To borrow mdeininger's sig: "Confident, lazy, cocky, dead." â perhaps I've caught myself just in time

Looking up your printer at http://openprinting.org/show_printer.cg ... haser_3116 seems to show that it is a PostScript printer and needs no driver at all

OpenPrinting wrote:I've had no problems using this printer with Linux. Xerox provides documentation on setting up CUPS for use with this printer. They include the PPD file on a CD included with the printer. I am using the ethernet interface (I haven't tried Parallel or USB). I am using DHCP with a fixed IP address to set the IP for the printer. Using ethernet, the printer has a built-in web server for configuration and supply level information.

ppmtospl2 seems to be the driver for the Samsung 2150 (and perhaps others) but, if it is true that the 3116 is a PostScript printer, you don't need it.

Finally, if it is a PostScript printer all you need to do is: copy the Xerox supplied PPD to /usr/share/cups/model, go into the CUPS web admin page, go to "Pinters" and delete the printer, add the printer again but selecting (in "Make/Manufacturer for xerox3116") "Or Provide a PPD File" and give the path to the PPD file.

I don't know if this is the same as the Xerox provided CUPS installation instructions but they should work.

queen · Post by **queen** » Thu Apr 05, 2007 7:41 pm

wynn wrote:Yes, sorry, a number of mistakes: I should have checked myself with linuxprinting.org to find the Linux support status of this printer; I should have read your first post more carefully where you say you used the CD which came with the printer and I should have found out more about ppmtospl2 before posting.

To borrow mdeininger's sig: "Confident, lazy, cocky, dead." â perhaps I've caught myself just in time

Looking up your printer at http://openprinting.org/show_printer.cg ... haser_3116 seems to show that it is a PostScript printer and needs no driver at all
OpenPrinting wrote:I've had no problems using this printer with Linux. Xerox provides documentation on setting up CUPS for use with this printer. They include the PPD file on a CD included with the printer. I am using the ethernet interface (I haven't tried Parallel or USB). I am using DHCP with a fixed IP address to set the IP for the printer. Using ethernet, the printer has a built-in web server for configuration and supply level information.
ppmtospl2 seems to be the driver for the Samsung 2150 (and perhaps others) but, if it is true that the 3116 is a PostScript printer, you don't need it.

Finally, if it is a PostScript printer all you need to do is: copy the Xerox supplied PPD to /usr/share/cups/model, go into the CUPS web admin page, go to "Pinters" and delete the printer, add the printer again but selecting (in "Make/Manufacturer for xerox3116") "Or Provide a PPD File" and give the path to the PPD file.

I don't know if this is the same as the Xerox provided CUPS installation instructions but they should work.

I tried your suggestion. copied the ppd file /usr/share/cups/model and deleted and added again the printer. I use the usb option. in the link you sent me he uses it with ip.

It still fails with
Xerox_Phaser_3116_USB_1 "/usr/libexec/cups/filter/ppmtospl2 failed"

I noticed that on lsusb i get

Code: Select all

Bus 002 Device 002: ID 04e8:3265 Samsung Electronics Co., Ltd

http://listing.driveragent.com/usb/04e8 ... 308efddc25

BUT if i try to add the printer without the ppd file just select xerox 3116 from the model ( i see there only xerox printers), and print a test page i get this error:

Code: Select all

	
xerox "Could not find a suitable printer!"

The cups version offered in the cd is old. 1.1 while in gentoo the version is 1.2.9

I am stumped.

Now if i modify printer and select samsung i don't know to which version of samsung to select.

wynn · Post by **wynn** » Fri Apr 06, 2007 11:11 am

A sorry tale indeed !

Perhaps the information at OpenPrinting.org is new, hasn't been reviewed and is incorrect.

I think the only way forward for you is to post to the Xerox Forum (or the Samsung Forum) at OpenPrinting: it seems impossible to find a copy of ppmtospl2, some say it is on the Samsung CD (the Xerox CD may have the same contents) but it is a binary executable and may not find the libraries it requires.

queen · Post by **queen** » Fri Apr 06, 2007 1:49 pm

wynn wrote:A sorry tale indeed !

Perhaps the information at OpenPrinting.org is new, hasn't been reviewed and is incorrect.

I think the only way forward for you is to post to the Xerox Forum (or the Samsung Forum) at OpenPrinting: it seems impossible to find a copy of ppmtospl2, some say it is on the Samsung CD (the Xerox CD may have the same contents) but it is a binary executable and may not find the libraries it requires.

Yes, I"ll try that too. I found in openprinting to use generic GDI Printer Foomatic/gdi. Later it's written for xerox 3117 to use Samsung ML 6040 driver. Don't know the difference between 3116, 3117. http://openprinting.org/show_printer.cg ... haser_3117

lorebett · Post by **lorebett** » Fri Apr 27, 2007 8:08 am

I've struggled with a Xerox printer too under Linux...

I collected my experiences here: http://tronprog.blogspot.com/search/label/cups

till it worked perfectly.

For some days now, however, I cannot print postscript files or pdf anymore (although I can print the test page, and other documents...). I still don't understand what's going wrong...

queen · Post by **queen** » Fri Apr 27, 2007 9:27 pm

lorebett wrote:I've struggled with a Xerox printer too under Linux...

I collected my experiences here: http://tronprog.blogspot.com/search/label/cups

till it worked perfectly.

For some days now, however, I cannot print postscript files or pdf anymore (although I can print the test page, and other documents...). I still don't understand what's going wrong...

Thanks for the link. I checked it and i have foomatic installed. I also checked the error log file and I found long time ago 1 error with status 22. Since then there was no such error, yet it didn't print anything.

I would like to ask if you have ghostscript-esp or ghostscript. Also, you configured the printer as usb or network (ip based ) printer? i tried as usb printer.

Now i am not near that printer and can't check it, but i am trying to print on an old hp DeskJet_640C and i can't make it print. It sends the printing command but nothing happens. In this case i have an error of hplip module can't be loaded. If you need more details from the file /var/log/cups/error_log file let me know

Thanks in advance

wynn · Post by **wynn** » Sat Apr 28, 2007 9:07 am

queen wrote:but i am trying to print on an old hp DeskJet_640C and i can't make it print. It sends the printing command but nothing happens. In this case i have an error of hplip module can't be loaded.

Have you seen HPLIP? It goes through the steps to get hplip working; it looks as though there is a lot of information on checking to see that you have got all the parts and that they are working.

queen · Post by **queen** » Sat Apr 28, 2007 9:27 am

wynn wrote:
queen wrote:but i am trying to print on an old hp DeskJet_640C and i can't make it print. It sends the printing command but nothing happens. In this case i have an error of hplip module can't be loaded.
Have you seen HPLIP? It goes through the steps to get hplip working; it looks as though there is a lot of information on checking to see that you have got all the parts and that they are working.

I"ll check now hplip. About the xerox printer, you configured it as usb or network printer?

wynn · Post by **wynn** » Sat Apr 28, 2007 9:39 am

queen wrote:About the xerox printer, you configured it as usb or network printer?

Sorry, I'm getting a bit confised with all this quoting

I haven't got a Xerox printer: perhaps you were asking lorebett?

queen · Post by **queen** » Sat Apr 28, 2007 1:26 pm

wynn wrote:
queen wrote:About the xerox printer, you configured it as usb or network printer?
Sorry, I'm getting a bit confised with all this quoting

I haven't got a Xerox printer: perhaps you were asking lorebett?

Oops. Yes, you are right. I meant to lorebett.

lorebett · Post by **lorebett** » Sat Apr 28, 2007 1:29 pm

it is configured as a network printer (ip based, socket://)

rapsure · Post by **rapsure** » Sun Apr 29, 2007 5:04 am

I think I know what is wrong. The driver install that Samsung uses installs the ppmtospl2 in /usr/lib/cups/filters/, and that is the incorrect directory for cups 1.2.*. The filters that the samsung printer driver installs just need to be moved to /usr/libexec/cups/filters/ and it should work. I have a samsung CLP-550N printer and I can use the splc based printer driver or postscript. My high opinion of Samsungs printer drivers is that they suck, and should touch my cups install. lpr gets replaced with Samsung's version.

I bet an ebuild could be written for the Samsung printer driver install that would do a good clean install.

queen · Post by **queen** » Sun May 06, 2007 9:14 pm

rapsure wrote:I think I know what is wrong. The driver install that Samsung uses installs the ppmtospl2 in /usr/lib/cups/filters/, and that is the incorrect directory for cups 1.2.*. The filters that the samsung printer driver installs just need to be moved to /usr/libexec/cups/filters/ and it should work. I have a samsung CLP-550N printer and I can use the splc based printer driver or postscript. My high opinion of Samsungs printer drivers is that they suck, and should touch my cups install. lpr gets replaced with Samsung's version. I bet an ebuild could be written for the Samsung printer driver install that would do a good clean install.

I am updating now world and one of the packages to be updated is cups. So, i will check the printer tomorrow. I checked the location of ppmtospl2. Here are the results:

/usr/local/linuxprinter-old/filters/ppmtospl2
/usr/local/linuxprinter/filters/ppmtospl2
/usr/libexec/cups/filter/ppmtospl2.old
/home/carin/attachments/image/bin/Linux/x86/filters/ppmtospl2
/home/carin/phaser/bin/Linux/ppc/filters/ppmtospl2
/home/carin/phaser/bin/Linux/x86/filters/ppmtospl2

The first 3 are for the hp printer.

sing_ecgroup · Post by **sing_ecgroup** » Thu Aug 09, 2007 11:06 am

Do you able to solve the problem finally? I also got the same problem

queen · Post by **queen** » Thu Aug 09, 2007 12:44 pm

sing_ecgroup wrote:Do you able to solve the problem finally? I also got the same problem

I started to advance a little bit with it, but then I gave up. I have all the copies of ppmtospl2. I can give you some tips:
1. I installed a canon s200 with cups emerged gimp-print and it worked in a snap.
2. There is in Kde menu Settings->peripherials->printers and there you can add the xerox and configure better. Some printers simply don't manage well with cups. I had a problem with HP printer and I managed to get better information about the printing problem by this way than in cups. There you can configure to use lpr and other options.

Let me know if you manage to do something. The xerox printer is not near me. It's in my parents appartment which is far. Too bad that it doesn't have possibility to print with socket:// option but only with usb

sing_ecgroup · Post by **sing_ecgroup** » Fri Aug 10, 2007 5:06 am

I don't know what to do next, I don't know why the printer does response and no error prompt out.

Here is the log I found in the error_log about the printing process

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d [10/Aug/2007:11:29:46 +0000] cupsdAuthorize: con->uri="/printers/Xerox_Phaser_3116_USB_1", con->best=0x809f678(/)
d [10/Aug/2007:11:29:46 +0000] cupsdAuthorize: Authorization=""
D [10/Aug/2007:11:29:46 +0000] cupsdAuthorize: No authentication data provided.
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: con->uri="/printers/Xerox_Phaser_3116_USB_1", con->best=0x809f678(/)
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: level=AUTH_ANON, type=AUTH_NONE, satisfy=AUTH_SATISFY_ALL, num_names=0
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: auth=AUTH_ALLOW...
d [10/Aug/2007:11:29:46 +0000] POST /printers/Xerox_Phaser_3116_USB_1
d [10/Aug/2007:11:29:46 +0000] CONTENT_TYPE = application/ipp
d [10/Aug/2007:11:29:46 +0000] cupsdReadClient: 10 con->data_encoding=HTTP_ENCODE_LENGTH, con->data_remaining=18679, con->file=-1
d [10/Aug/2007:11:29:46 +0000] cupsdReadClient: 10 REQUEST /var/spool/cups/00000001=12
d [10/Aug/2007:11:29:46 +0000] cupsdReadClient: 10 writing 18441 bytes to 12
d [10/Aug/2007:11:29:46 +0000] cupsdReadClient: 10 Closing data file 12, size=18441.
d [10/Aug/2007:11:29:46 +0000] cupsdProcessIPPRequest(0x80caa08[10]): operation_id = 0002
D [10/Aug/2007:11:29:46 +0000] Print-Job ipp://localhost:631/printers/Xerox_Phaser_3116_USB_1
d [10/Aug/2007:11:29:46 +0000] print_job(0x80caa08[10], ipp://localhost:631/printers/Xerox_Phaser_3116_USB_1)
D [10/Aug/2007:11:29:46 +0000] print_job: request file type is application/postscript.
d [10/Aug/2007:11:29:46 +0000] add_job(0x80caa08[10], ipp://localhost:631/printers/Xerox_Phaser_3116_USB_1)
d [10/Aug/2007:11:29:46 +0000] cupsdFindPolicyOp(p=0x80a3d78, op=2(Print-Job))
d [10/Aug/2007:11:29:46 +0000] cupsdFindPolicyOp: Found wildcard match...
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: con->uri="/printers/Xerox_Phaser_3116_USB_1", con->best=0x80a4df0((null))
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: level=AUTH_ANON, type=AUTH_NONE, satisfy=AUTH_SATISFY_ALL, num_names=0
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: op=0(unknown-0000)
d [10/Aug/2007:11:29:46 +0000] cupsdIsAuthorized: auth=AUTH_ALLOW...
d [10/Aug/2007:11:29:46 +0000] check_quotas(0x80caa08[10], 0x809db58[Xerox_Phaser_3116_USB_1])
D [10/Aug/2007:11:29:46 +0000] add_job: requesting-user-name="guest"
D [10/Aug/2007:11:29:46 +0000] Adding default job-sheets values "none,none"...
I [10/Aug/2007:11:29:46 +0000] Adding start banner page "none" to job 25.
d [10/Aug/2007:11:29:46 +0000] copy_banner(0x80caa08[10], 0x80d2598[25], none)
d [10/Aug/2007:11:29:46 +0000] add_job_state_reasons(0x80caa08[10], 25)
d [10/Aug/2007:11:29:46 +0000] cupsdAddEvent(event=job-created, dest=0x809db58(Xerox_Phaser_3116_USB_1), job=0x80d2598(25), text="Job created.", ...)
D [10/Aug/2007:11:29:46 +0000] Discarding unused job-created event...
d [10/Aug/2007:11:29:46 +0000] add_file(con=0x80caa08[10], job=25, filetype=application/postscript, compression=0)
I [10/Aug/2007:11:29:46 +0000] Adding end banner page "none" to job 25.
d [10/Aug/2007:11:29:46 +0000] copy_banner(0x80caa08[10], 0x80d2598[25], none)
I [10/Aug/2007:11:29:46 +0000] Job 25 queued on "Xerox_Phaser_3116_USB_1" by "guest".
D [10/Aug/2007:11:29:46 +0000] Job 25 hold_until = 0
d [10/Aug/2007:11:29:46 +0000] cupsdSaveJob(job=0x80d2598(25)): job->attrs=0x80d20a0
d [10/Aug/2007:11:29:46 +0000] cupsdCheckJobs: 1 active jobs, sleeping=0, reload=0
d [10/Aug/2007:11:29:46 +0000] cupsdCheckJobs: Job 25: state_value=3, loaded=yes
d [10/Aug/2007:11:29:46 +0000] start_job: id = 25, file = 0/1
d [10/Aug/2007:11:29:46 +0000] cupsdAddEvent(event=printer-state-changed, dest=0x809db58(Xerox_Phaser_3116_USB_1), job=(nil)(0), text="%s "%s" state changed.", ...)
D [10/Aug/2007:11:29:46 +0000] Discarding unused printer-state-changed event...
D [10/Aug/2007:11:29:46 +0000] job-sheets=none,none
D [10/Aug/2007:11:29:46 +0000] banner_page = 0
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[0]="Xerox_Phaser_3116_USB_1"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[1]="25"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[2]="guest"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[3]="Test Page"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[4]="1"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[5]="job-uuid=urn:uuid:6198b9b9-0b44-3117-4487-01dd0f948234"
D [10/Aug/2007:11:29:46 +0000] [Job 25] argv[6]="/var/spool/cups/d00025-001"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[2]="CUPS_DOCROOT=/usr/share/cups/html"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[5]="CUPS_SERVERBIN=/usr/libexec/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[8]="PATH=/usr/libexec/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[9]="SERVER_ADMIN=root@lexus"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[10]="SOFTWARE=CUPS/1.2.10"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[11]="TMPDIR=/var/spool/cups/tmp"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[12]="USER=root"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[13]="CUPS_SERVER=/var/run/cups/cups.sock"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[14]="CUPS_ENCRYPTION=IfRequested"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[15]="IPP_PORT=631"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[16]="CHARSET=utf-8"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[17]="LANG=zh_TW"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[18]="PPD=/etc/cups/ppd/Xerox_Phaser_3116_USB_1.ppd"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[19]="RIP_MAX_CACHE=8m"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[20]="CONTENT_TYPE=application/postscript"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[21]="DEVICE_URI=usb://Xerox/Phaser%203116"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[22]="PRINTER=Xerox_Phaser_3116_USB_1"
D [10/Aug/2007:11:29:46 +0000] [Job 25] envp[23]="FINAL_CONTENT_TYPE=printer/Xerox_Phaser_3116_USB_1"
d [10/Aug/2007:11:29:46 +0000] start_job: status_pipes = [ 14 15 ]
d [10/Aug/2007:11:29:46 +0000] start_job: filter="/usr/libexec/cups/filter/pstops"
d [10/Aug/2007:11:29:46 +0000] start_job: filterfds[0]=[ 16 17 ]
d [10/Aug/2007:11:29:46 +0000] cupsdStartProcess("/usr/libexec/cups/filter/pstops", 0x80d3a18, 0xbff5527c, -1, 17, 15)
d [10/Aug/2007:11:29:46 +0000] start_job: Closing filter pipes for slot 1 [ -1 -1 ]...
I [10/Aug/2007:11:29:46 +0000] Started filter /usr/libexec/cups/filter/pstops (PID 4541) for job 25.
d [10/Aug/2007:11:29:46 +0000] start_job: print_pipes = [ 18 19 ]
d [10/Aug/2007:11:29:46 +0000] start_job: filter="/usr/libexec/cups/filter/ppmtospl2"
d [10/Aug/2007:11:29:46 +0000] start_job: filterfds[1]=[ 18 19 ]
d [10/Aug/2007:11:29:46 +0000] cupsdStartProcess("/usr/libexec/cups/filter/ppmtospl2", 0x80d3a18, 0xbff5527c, 16, 19, 15)
d [10/Aug/2007:11:29:46 +0000] start_job: Closing filter pipes for slot 0 [ 16 17 ]...
I [10/Aug/2007:11:29:46 +0000] Started filter /usr/libexec/cups/filter/ppmtospl2 (PID 4542) for job 25.
d [10/Aug/2007:11:29:46 +0000] start_job: backend="/usr/libexec/cups/backend/usb"
d [10/Aug/2007:11:29:46 +0000] start_job: filterfds[0] = [ -1 -1 ]
d [10/Aug/2007:11:29:46 +0000] cupsdStartProcess("/usr/libexec/cups/backend/usb", 0x80d3a18, 0xbff5527c, 18, -1, 15)
I [10/Aug/2007:11:29:46 +0000] Started backend /usr/libexec/cups/backend/usb (PID 4543) for job 25.
d [10/Aug/2007:11:29:46 +0000] start_job: Closing print pipes [ 18 19 ]...
d [10/Aug/2007:11:29:46 +0000] start_job: Closing back pipes [ 12 13 ]...
d [10/Aug/2007:11:29:46 +0000] start_job: Closing status output pipe 15...
d [10/Aug/2007:11:29:46 +0000] start_job: Closing filter pipes for slot 0 [ -1 -1 ]...
d [10/Aug/2007:11:29:46 +0000] start_job: Adding fd 14 to InputSet...
d [10/Aug/2007:11:29:46 +0000] cupsdAddEvent(event=job-state, dest=0x809db58(Xerox_Phaser_3116_USB_1), job=0x80d2598(25), text="Job #%d started.", ...)
D [10/Aug/2007:11:29:46 +0000] Discarding unused job-state event...
D [10/Aug/2007:11:29:46 +0000] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)
d [10/Aug/2007:11:29:46 +0000] cupsdProcessIPPRequest: Adding fd 10 to OutputSet...
d [10/Aug/2007:11:29:46 +0000] process_children()
D [10/Aug/2007:11:29:46 +0000] PID 4541 (/usr/libexec/cups/filter/pstops) exited with no errors.
D [10/Aug/2007:11:29:46 +0000] PID 4542 (/usr/libexec/cups/filter/ppmtospl2) exited with no errors.
D [10/Aug/2007:11:29:46 +0000] [Job 25] Page = 595x842; 12,12 to 582,830
D [10/Aug/2007:11:29:46 +0000] [Job 25] slow_collate=0, slow_duplex=0, slow_order=0
D [10/Aug/2007:11:29:46 +0000] [Job 25] Before copy_comments - %!PS-Adobe-3.0
D [10/Aug/2007:11:29:46 +0000] [Job 25] %!PS-Adobe-3.0
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%BoundingBox: 0 0 612 792
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%Pages: 1
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%LanguageLevel: 1
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%DocumentData: Clean7Bit
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%DocumentSuppliedResources: procset testprint/1.2
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%Creator: Michael Sweet, Easy Software Products
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%CreationDate: D:20070220113000+0500
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%Title: Test Page
D [10/Aug/2007:11:29:46 +0000] [Job 25] %%EndComments
D [10/Aug/2007:11:29:46 +0000] [Job 25] Before copy_prolog - %%BeginProlog
D [10/Aug/2007:11:29:46 +0000] [Job 25] Before copy_setup - %%Page: 1 1
D [10/Aug/2007:11:29:46 +0000] [Job 25] Before page loop - %%Page: 1 1
D [10/Aug/2007:11:29:46 +0000] [Job 25] Copying page 1...
D [10/Aug/2007:11:29:46 +0000] [Job 25] pagew = 570.0, pagel = 817.0
D [10/Aug/2007:11:29:46 +0000] [Job 25] bboxw = 595, bboxl = 842
D [10/Aug/2007:11:29:46 +0000] [Job 25] PageLeft = 12.5, PageRight = 582.5
D [10/Aug/2007:11:29:46 +0000] [Job 25] PageTop = 829.5, PageBottom = 12.5
D [10/Aug/2007:11:29:46 +0000] [Job 25] PageWidth = 595.0, PageLength = 842.0
D [10/Aug/2007:11:29:46 +0000] [Job 25] Wrote 1 pages...
D [10/Aug/2007:11:29:46 +0000] [Job 25] Failed to parse XML file: /etc/linuxprint.cfg
d [10/Aug/2007:11:29:46 +0000] [Job 25] STATE: +connecting-to-device
d [10/Aug/2007:11:29:46 +0000] cupsdAddEvent(event=printer-state-changed, dest=0x809db58(Xerox_Phaser_3116_USB_1), job=(nil)(0), text="Printer "%s" state changed.", ...)
D [10/Aug/2007:11:29:46 +0000] Discarding unused printer-state-changed event...
d [10/Aug/2007:11:29:46 +0000] cupsdWriteClient: 10 bytes < 0
d [10/Aug/2007:11:29:46 +0000] cupsdWriteClient: Removing fd 10 from OutputSet...
D [10/Aug/2007:11:29:46 +0000] [Job 25] Printer using device file "/dev/usb/lp0"...
d [10/Aug/2007:11:29:46 +0000] [Job 25] STATE: -connecting-to-device
D [10/Aug/2007:11:29:46 +0000] [Job 25] backendRunLoop(print_fd=0, device_fd=4, use_bc=1)
d [10/Aug/2007:11:29:46 +0000] cupsdAddEvent(event=printer-state-changed, dest=0x809db58(Xerox_Phaser_3116_USB_1), job=(nil)(0), text="Printer "%s" state changed.", ...)
D [10/Aug/2007:11:29:46 +0000] Discarding unused printer-state-changed event...

As what I see in the log file, there is no error reported and the process should be complete.

I really don't know what to do next.... Can anyone help?[/code]

queen · Post by **queen** » Fri Aug 10, 2007 10:05 pm

Looks fine. But since it doesn't print, why not try to delete the printer from cups and try the method I suggested with the print manager in kde, or if you have gnome something similar should be there. In the printer manager you have many printing options like lpr, print through an external program (general), etc.

Someone on other thread suggested me to use for a hp printer this printer manager and not cups. It looks like cups doesn't always interpret correct the commands.

Try to use

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lpr -P<printer name> file

Try some text file and see what it does.

Also, can you show the output of

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ls /usr/libexec/cups/backend/

In my case I found out today that xerox doesn't appear there. I can't check it because I am not near the printer.

And

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 ls /usr/libexec/cups/filter/

Lets try also this:

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locate ppmtospl2

Now if you find this file in more than 1 place try to diff between them. I found today that mine differ. But maybe in my case it's because I tried to use different printers. This ppmtospl2 should be the same for all.

I found a link in gentoo forums for xerox 3117 which should be the same as 3116. It's a HOWTO. Here is the link:
http://forums.gentoo.org/viewtopic-t-561293.html

I really hope it will help. Please let me know.