Hardware upgrade - now USB problems

[omschaub]

I have just updated my hardware to a nforce4 chaintech board and I am now having issues with my USB Brother laser printer 5040.

My kernel config worked great on the old MB, but now I am having some serious issues. A USB keyboard DOES work, but not my printer.

dmesg produces the following error. I turned on the USB debug option in the kernel to get more information here.

hub 1-0:1.0: state 5 ports 10 chg 0000 evt 0002
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001002 POWER sig=se0 CSC
hub 1-0:1.0: port 1, status 0100, change 0001, 12 Mb/s
hub 1-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x100
hub 1-0:1.0: state 5 ports 10 chg 0000 evt 0002
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001803 POWER sig=j CSC CONNECT
hub 1-0:1.0: port 1, status 0501, change 0001, 480 Mb/s
hub 1-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x501
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: new high speed USB device using ehci_hcd and address 6
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: khubd timed out on ep0in len=0/32
usb 1-1: unable to read config index 0 descriptor/all
usb 1-1: can't read configurations, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: new high speed USB device using ehci_hcd and address 7
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: khubd timed out on ep0in len=0/9
usb 1-1: unable to read config index 0 descriptor/start
usb 1-1: can't read configurations, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: new high speed USB device using ehci_hcd and address 8
usb 1-1: khubd timed out on ep0in len=0/18
usb 1-1: device descriptor read/all, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 1-1: new high speed USB device using ehci_hcd and address 9
usb 1-1: khubd timed out on ep0in len=0/8
usb 1-1: device descriptor read/8, error -110
usb 1-1: khubd timed out on ep0in len=0/9
usb 1-1: unable to read config index 0 descriptor/start
usb 1-1: can't read configurations, error -110

I have bolded the error lines.

My new MB is USB2 and the old was was only 1.1.. but I can't see that causing any issues

grepping my kernel config for USB produces the following settings:

# USB support
CONFIG_USB_ARCH_HAS_HCD=y
CONFIG_USB_ARCH_HAS_OHCI=y
CONFIG_USB=y
CONFIG_USB_DEBUG=y
# Miscellaneous USB options
CONFIG_USB_DEVICEFS=y
# CONFIG_USB_BANDWIDTH is not set
# CONFIG_USB_DYNAMIC_MINORS is not set
# CONFIG_USB_SUSPEND is not set
# CONFIG_USB_OTG is not set
# USB Host Controller Drivers
CONFIG_USB_EHCI_HCD=y
CONFIG_USB_EHCI_SPLIT_ISO=y
CONFIG_USB_EHCI_ROOT_HUB_TT=y
CONFIG_USB_ISP116X_HCD=y
CONFIG_USB_OHCI_HCD=y
# CONFIG_USB_OHCI_BIG_ENDIAN is not set
CONFIG_USB_OHCI_LITTLE_ENDIAN=y
CONFIG_USB_UHCI_HCD=y
CONFIG_USB_SL811_HCD=y
# USB Device Class drivers
# CONFIG_OBSOLETE_OSS_USB_DRIVER is not set
# CONFIG_USB_ACM is not set
CONFIG_USB_PRINTER=y
# NOTE: USB_STORAGE enables SCSI, and 'SCSI disk support'
# may also be needed; see USB_STORAGE Help for more information
CONFIG_USB_STORAGE=y
# CONFIG_USB_STORAGE_DEBUG is not set
CONFIG_USB_STORAGE_DATAFAB=y
CONFIG_USB_STORAGE_FREECOM=y
CONFIG_USB_STORAGE_ISD200=y
CONFIG_USB_STORAGE_DPCM=y
# CONFIG_USB_STORAGE_USBAT is not set
CONFIG_USB_STORAGE_SDDR09=y
CONFIG_USB_STORAGE_SDDR55=y
# CONFIG_USB_STORAGE_JUMPSHOT is not set
# USB Input Devices
CONFIG_USB_HID=y
CONFIG_USB_HIDINPUT=y
# CONFIG_USB_HIDDEV is not set
# CONFIG_USB_AIPTEK is not set
# CONFIG_USB_WACOM is not set
# CONFIG_USB_ACECAD is not set
# CONFIG_USB_KBTAB is not set
# CONFIG_USB_POWERMATE is not set
# CONFIG_USB_MTOUCH is not set
# CONFIG_USB_ITMTOUCH is not set
# CONFIG_USB_EGALAX is not set
# CONFIG_USB_YEALINK is not set
# CONFIG_USB_XPAD is not set
# CONFIG_USB_ATI_REMOTE is not set
# CONFIG_USB_KEYSPAN_REMOTE is not set
# CONFIG_USB_APPLETOUCH is not set
# USB Imaging devices
# CONFIG_USB_MDC800 is not set
# CONFIG_USB_MICROTEK is not set
# USB Multimedia devices
# CONFIG_USB_DABUSB is not set
# CONFIG_USB_VICAM is not set
# CONFIG_USB_DSBR is not set
# CONFIG_USB_IBMCAM is not set
# CONFIG_USB_KONICAWC is not set
# CONFIG_USB_OV511 is not set
# CONFIG_USB_SE401 is not set
# CONFIG_USB_SN9C102 is not set
# CONFIG_USB_STV680 is not set
# CONFIG_USB_PWC is not set
# USB Network Adapters
CONFIG_USB_CATC=m
CONFIG_USB_KAWETH=m
CONFIG_USB_PEGASUS=m
CONFIG_USB_RTL8150=m
CONFIG_USB_USBNET=m
CONFIG_USB_NET_AX8817X=m
CONFIG_USB_NET_CDCETHER=m
# CONFIG_USB_NET_GL620A is not set
CONFIG_USB_NET_NET1080=m
# CONFIG_USB_NET_PLUSB is not set
# CONFIG_USB_NET_RNDIS_HOST is not set
# CONFIG_USB_NET_CDC_SUBSET is not set
CONFIG_USB_NET_ZAURUS=m
# CONFIG_USB_ZD1201 is not set
CONFIG_USB_MON=y
# USB port drivers
CONFIG_USB_USS720=m
# USB Serial Converter support
# CONFIG_USB_SERIAL is not set
# USB Miscellaneous drivers
# CONFIG_USB_EMI62 is not set
# CONFIG_USB_EMI26 is not set
CONFIG_USB_AUERSWALD=m
# CONFIG_USB_RIO500 is not set
# CONFIG_USB_LEGOTOWER is not set
# CONFIG_USB_LCD is not set
# CONFIG_USB_LED is not set
# CONFIG_USB_CYTHERM is not set
# CONFIG_USB_PHIDGETKIT is not set
# CONFIG_USB_PHIDGETSERVO is not set
# CONFIG_USB_IDMOUSE is not set
# CONFIG_USB_SISUSBVGA is not set
# CONFIG_USB_LD is not set
# CONFIG_USB_TEST is not set
# USB DSL modem support
# USB Gadget Support
# CONFIG_USB_GADGET is not set

Trying the printer on my WinDoze machines shows me that there is no problem with the printer at all.

Any ideas? Any help greatly appreciated and any information needed will be promptly supplied! Thanks!

[MixMax]

Try compiling HCD (usb1) support as module and see if that helps

[omschaub]

Try compiling HCD (usb1) support as module and see if that helps

Unfortunately, that did not work. Everything is now as a module and I still get this:

ohci_hcd 0000:00:02.0: OHCI Host Controller
drivers/usb/core/inode.c: creating file 'devices'
drivers/usb/core/inode.c: creating file '001'
ohci_hcd 0000:00:02.0: new USB bus registered, assigned bus number 1
ohci_hcd 0000:00:02.0: irq 18, io mem 0xfebff000
ohci_hcd 0000:00:02.0: resetting from state 'reset', control = 0x600
ohci_hcd 0000:00:02.0: OHCI controller state
ohci_hcd 0000:00:02.0: OHCI 1.0, NO legacy support registers
ohci_hcd 0000:00:02.0: control 0x683 RWE RWC HCFS=operational CBSR=3
ohci_hcd 0000:00:02.0: cmdstatus 0x00000 SOC=0
ohci_hcd 0000:00:02.0: intrstatus 0x00000044 RHSC SF
ohci_hcd 0000:00:02.0: intrenable 0x8000000a MIE RD WDH
ohci_hcd 0000:00:02.0: hcca frame #0003
ohci_hcd 0000:00:02.0: roothub.a 0100020a POTPGT=1 NPS NDP=10(10)
ohci_hcd 0000:00:02.0: roothub.b 00000000 PPCM=0000 DR=0000
ohci_hcd 0000:00:02.0: roothub.status 00008000 DRWE
ohci_hcd 0000:00:02.0: roothub.portstatus [0] 0x00010101 CSC PPS CCS
ohci_hcd 0000:00:02.0: roothub.portstatus [1] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [2] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [3] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [4] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [5] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [6] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [7] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [8] 0x00000100 PPS
ohci_hcd 0000:00:02.0: roothub.portstatus [9] 0x00000100 PPS
ohci_hcd 0000:00:02.0: created debug files
ohci_hcd 0000:00:02.0: supports USB remote wakeup
usb usb1: default language 0x0409
usb usb1: new device strings: Mfr=3, Product=2, SerialNumber=1
usb usb1: Product: OHCI Host Controller
usb usb1: Manufacturer: Linux 2.6.15-gentoo-r5 ohci_hcd
usb usb1: SerialNumber: 0000:00:02.0
usb usb1: hotplug
usb usb1: adding 1-0:1.0 (config #1, interface 0)
usb 1-0:1.0: hotplug
hub 1-0:1.0: usb_probe_interface
hub 1-0:1.0: usb_probe_interface - got id
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 10 ports detected
hub 1-0:1.0: standalone hub
hub 1-0:1.0: no power switching (usb 1.0)
hub 1-0:1.0: global over-current protection
hub 1-0:1.0: power on to power good time: 2ms
hub 1-0:1.0: local power source is good
hub 1-0:1.0: no over-current condition exists
hub 1-0:1.0: state 5 ports 10 chg 0000 evt 0000
drivers/usb/core/inode.c: creating file '001'
ohci_hcd 0000:00:02.0: GetStatus roothub.portstatus [0] = 0x00010101 CSC PPS CCS
hub 1-0:1.0: port 1, status 0101, change 0001, 12 Mb/s
hub 1-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x101
ohci_hcd 0000:00:02.0: GetStatus roothub.portstatus [0] = 0x00100103 PRSC PPS PES CCS
usb 1-1: new full speed USB device using ohci_hcd and address 2
ehci_hcd: block sizes: qh 160 qtd 96 itd 192 sitd 96
ehci_hcd 0000:00:02.1: EHCI Host Controller
ehci_hcd 0000:00:02.1: reset hcs_params 0x10148a dbg=1 cc=1 pcc=4 !ppc ports=10
ehci_hcd 0000:00:02.1: reset portroute 0 0 0 0 0 0 0 0 0 0
ehci_hcd 0000:00:02.1: reset hcc_params a086 caching frame 256/512/1024 park
ehci_hcd 0000:00:02.1: park 0
ehci_hcd 0000:00:02.1: bogus port configuration: cc=1 x pcc=4 < ports=10
ehci_hcd 0000:00:02.1: debug port 1
ehci_hcd 0000:00:02.1: capability 1000001 at a0
PCI: cache line size of 64 is not supported by device 0000:00:02.1
drivers/usb/core/inode.c: creating file '002'
ehci_hcd 0000:00:02.1: new USB bus registered, assigned bus number 2
ehci_hcd 0000:00:02.1: irq 19, io mem 0xfeb00000
ehci_hcd 0000:00:02.1: reset command 080b02 park=3 ithresh=8 period=1024 Reset HALT
ehci_hcd 0000:00:02.1: init command 010009 (park)=0 ithresh=1 period=256 RUN
ehci_hcd 0000:00:02.1: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
usb usb2: default language 0x0409
usb usb2: new device strings: Mfr=3, Product=2, SerialNumber=1
usb usb2: Product: EHCI Host Controller
usb usb2: Manufacturer: Linux 2.6.15-gentoo-r5 ehci_hcd
usb usb2: SerialNumber: 0000:00:02.1
usb usb2: hotplug
usb usb2: adding 2-0:1.0 (config #1, interface 0)
usb 2-0:1.0: hotplug
hub 2-0:1.0: usb_probe_interface
hub 2-0:1.0: usb_probe_interface - got id
hub 2-0:1.0: USB hub found
hub 2-0:1.0: 10 ports detected
hub 2-0:1.0: standalone hub
hub 2-0:1.0: no power switching (usb 1.0)
hub 2-0:1.0: individual port over-current protection
hub 2-0:1.0: Single TT
hub 2-0:1.0: TT requires at most 8 FS bit times (666 ns)
hub 2-0:1.0: power on to power good time: 20ms
hub 2-0:1.0: local power source is good
ohci_hcd 0000:00:02.0: GetStatus roothub.portstatus [0] = 0x00130100 PRSC PESC CSC PPS
hub 1-0:1.0: state 5 ports 10 chg 0000 evt 0002
ohci_hcd 0000:00:02.0: GetStatus roothub.portstatus [0] = 0x00030100 PESC CSC PPS
hub 1-0:1.0: port 1, status 0100, change 0003, 12 Mb/s
drivers/usb/core/inode.c: creating file '001'
hub 1-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x100
hub 2-0:1.0: state 5 ports 10 chg 0000 evt 0000
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001803 POWER sig=j CSC CONNECT
hub 2-0:1.0: port 1, status 0501, change 0001, 480 Mb/s
hub 2-0:1.0: debounce: port 1: total 100ms stable 100ms status 0x501
ohci_hcd 0000:00:02.0: suspend root hub
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: new high speed USB device using ehci_hcd and address 2
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: khubd timed out on ep0in len=0/18
usb 2-1: device descriptor read/all, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: new high speed USB device using ehci_hcd and address 3
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: khubd timed out on ep0in len=0/9
usb 2-1: unable to read config index 0 descriptor/start
usb 2-1: can't read configurations, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: new high speed USB device using ehci_hcd and address 4
eth0: no IPv6 routers present
it87: Found IT8712F chip at 0x290, revision 6
usb 2-1: khubd timed out on ep0in len=0/9
usb 2-1: unable to read config index 0 descriptor/start
usb 2-1: can't read configurations, error -110
ehci_hcd 0000:00:02.1: port 1 high speed
ehci_hcd 0000:00:02.1: GetStatus port 1 status 001005 POWER sig=se0 PE CONNECT
usb 2-1: new high speed USB device using ehci_hcd and address 5
usb 2-1: khubd timed out on ep0in len=0/18
usb 2-1: device descriptor read/all, error -110

Thanks for the try.
Any other ideas?

[omschaub]

This problem gets weirder still...

I hook up my HP Photo 1000 to my AMD64 Gentoo comp and it finds it no problem!

usblp 1-1:1.0: usb_probe_interface
usblp 1-1:1.0: usb_probe_interface - got id
drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 3 if 0 alt 1 proto 2 vid 0x03F0 pid 0x3002
drivers/usb/core/file.c: looking for a minor, starting at 0
usbcore: registered new driver usblp
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver

Then I take my Brother Laser Printer (the one causing the problem) and I plug it into my ClarkConnect router which runs Fedora 4 and the printer works!

usb 1-1: new high speed USB device using address 2
drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0016
usbcore: registered new driver usblp
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver

So now, I am completely STUMPED

[MixMax]

Did you leave the OCHI support to kernel?

The idea is to get USB2 support to load firts and then the USB1 support after that. That can be made sure by leaving USB2 to kernel and compiling USB1 support as module.

[omschaub]

Did you leave the OCHI support to kernel?

The idea is to get USB2 support to load firts and then the USB1 support after that. That can be made sure by leaving USB2 to kernel and compiling USB1 support as module.

Not completely understanding here, but I took a stab at it.

<*> EHCI HCD (USB 2.0) support
[*] Full speed ISO transactions (EXPERIMENTAL)
[*] Root Hub Transaction Translators (EXPERIMENTAL)
<M> ISP116X HCD support
<M> OHCI HCD support
<M> UHCI HCD (most Intel and VIA) support

Here, to my untrained eye, it looks like USB2.0 is loading first as a built-in service and then the OHCI (USB1.1) comes on as a module. If that is what you meant, then no dice.. it still gives the error

Please correct me if I misunderstood you. And thanks again!

hub 1-0:1.0: state 5 ports 10 chg 0000 evt 0008
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001803 POWER sig=j CSC CONNECT
hub 1-0:1.0: port 3, status 0501, change 0001, 480 Mb/s
hub 1-0:1.0: debounce: port 3: total 100ms stable 100ms status 0x501
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: new high speed USB device using ehci_hcd and address 2
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: khubd timed out on ep0in len=0/18
usb 1-3: device descriptor read/all, error -110
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: new high speed USB device using ehci_hcd and address 3
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: khubd timed out on ep0in len=0/32
usb 1-3: unable to read config index 0 descriptor/all
usb 1-3: can't read configurations, error -110
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: new high speed USB device using ehci_hcd and address 4
usb 1-3: khubd timed out on ep0in len=0/18
usb 1-3: device descriptor read/all, error -110
ehci_hcd 0000:00:02.1: port 3 high speed
ehci_hcd 0000:00:02.1: GetStatus port 3 status 001005 POWER sig=se0 PE CONNECT
usb 1-3: new high speed USB device using ehci_hcd and address 5
usb 1-3: khubd timed out on ep0in len=0/18
usb 1-3: device descriptor read/all, error -110

[MixMax]

Np. You got it right. Sorry couldn't help.