[SOLVED] Mathematica issue

chi86 · Last edited by chi86 on Thu Feb 12, 2015 1:37 pm; edited 1 time in total

Hi,
is it possible that someone who uses Mathematica on his up to date Gentoo with Gnome to post his make.conf because I think the reason why my Mathematica won't work has to do with that. And is there any way to compare gnome settings because maybe it is that.

Thanks in advance!

chi

F_ · Tux's lil' helper Joined: 31 Dec 2006 Posts: 142

I don't have a solution for you, but if no one else responds you may want to ask the Gentoo Mathematics Team: http://wiki.gentoo.org/wiki/Project:Mathematics

chi86 · Posted: Thu Feb 05, 2015 12:17 pm Post subject:

Thanks I will do that!
But is it possible that you give me your USE flags from the make.conf to compare them and see if i can figure out which or what causes the problem?

mubai · n00b Joined: 10 Jul 2004 Posts: 32 Location: Sweden

Hello chi86,
too bad to hear you still have the same problems with Mathematica . If you think that my make.conf is of use to you, even though I don't run Gnome, please let me know and I will post it to you.

chi86 · Posted: Thu Feb 05, 2015 7:06 pm Post subject:

Is Mathematica running on your system and when have you performed your last update?

fb · l33t Joined: 08 Dec 2003 Posts: 636 Location: New Zealand

What kind of problem do you have? Mathematica starts and cannot connect to the license server? Do you have selinux?

chi86 · Posted: Thu Feb 05, 2015 8:41 pm Post subject:

I get this error: http://tinypic.com/view.php?pic=2vcuq0o&s=8#.VNPVM1X0-V4 .... but the license server is not the problem it has to be my system because all the others can conect but me

Voltago · Posted: Fri Feb 06, 2015 2:51 am Post subject:

Can you ping the license server?

chi86 · Posted: Fri Feb 06, 2015 6:50 am Post subject:

Yes I can ping it. The connection is fine because now i work with Mathematica on a VirtualBox with Win7 and there it is no problem.

I did that:

mubai · n00b Joined: 10 Jul 2004 Posts: 32 Location: Sweden

Hello again chi86. I've sent you my make.conf as a pm.
And yes, Mathematica works here even after the most recent updates...

vootey · n00b Joined: 24 Jul 2010 Posts: 43 Location: Austria

chi86 · Posted: Fri Feb 06, 2015 6:27 pm Post subject:

I just installed Mathematica on the Virtualbox after it stopped working on my gentoo so i don't think so. Maybe its a qt problem but i tried setting the use flag +/-qt but it did not help at all

vootey · n00b Joined: 24 Jul 2010 Posts: 43 Location: Austria

What do you mean? It already worked before?
How did you activate the product before?

I don't think it has anything to do with your system. Seems more like a problem with Mathematica itself.

chi86 · Posted: Fri Feb 06, 2015 6:45 pm Post subject:

I'M the only one in my department who has gentoo all the others work on debian and there it works fine. And before i did the update it worked fine with me aswell. Therefor it has to be my system ...

vootey · n00b Joined: 24 Jul 2010 Posts: 43 Location: Austria

If you are so sure that your system update broke mathematica it would be wise to post all caused changes (i.e. updated packages, versions. use flag changes etc..), so that people don't have to guess.

And to convince me that you're right you could answer my questions:
- How did you activate mathematica in the first place?
- What license did/do you use?

chi86 · Posted: Fri Feb 06, 2015 7:16 pm Post subject:

https://forums.gentoo.org/viewtopic-t-997008.html ... this is the forum entry I started back when it stopped working.

As for your question: We use a license server and it worked fine for everyone but me. I also tried to find help in the IT department but no hope there.

vootey · n00b Joined: 24 Jul 2010 Posts: 43 Location: Austria

Oh.. long history.

chi86 · Posted: Fri Feb 06, 2015 8:15 pm Post subject:

Yes it is still the same.
I check the proxy settings but is there would be a problem it would also not work onthe virtualbox, wouldn't it?

The multilib thing is a good input and i try it first thing tomorrow.

I already planed to trace mathematica tomorrow anyways.

The different activatuonnis a problem but i talk to the it guys on monday

.

thanks for your affords!!!

chi86 · Posted: Wed Feb 11, 2015 7:18 am Post subject:

Hi,
I did not put: ABI_X86="64 32" in make.conf but it did not change anything :oops:

The next step is to ask for a stand alone license and see if that works ....

chi86 · Posted: Wed Feb 11, 2015 9:35 am Post subject:

I now got an standalone license but even with that I wont work. So now I'm 100% sure it has to be my system ;(.
I asked to Mathematica support if i need some package or library in order to get it running.

But it is wiered because on mubai's system it is running and on mine it is not. The only diffence is that I use gnome and he KDE. Should I try to update my system with his USE Flags or it that a bad idea???

chi86 · Posted: Wed Feb 11, 2015 12:56 pm Post subject:

I downloaded the new version Mathematica 10.0.2 and after the installation I was able to activate it and it works! The funny thing is that now version 7 workes aswell, which makes sence because both access the same license file.
I asked the user support what was changed since version 10.0.0 and they said that there was some minor mistake in the installation which caused this error :lol:

.
To be honest I don't think that explains anything at all (because it used to work and just stopped :evil:

) but I am happy that Mathematica is working again (after 9 mounts :roll:

).

Thanks for your help. I really appreciate it!!!!!

chi86 · Posted: Thu Feb 12, 2015 1:36 pm Post subject:

I mark this as solved becuase the new version resolved the problem!

chi86 · Posted: Sat Jul 25, 2015 9:52 am Post subject:

Hi there!

So after this long time I finally fixed the problem and i now can connect to the licence server:

The problem was that i could connect to the server but it gor a worng ip address!

I fixed it by putting my hostname into the line:

mubai · n00b Joined: 10 Jul 2004 Posts: 32 Location: Sweden

chi86,
glad to hear you found the solution!

Thanks for publishing it here too!