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XCom Enemy unknown crashes directly after the Splash Screen
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musv
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Joined: 01 Dec 2002
Posts: 2713
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PostPosted: Sun Jul 27, 2014 1:08 pm    Post subject: XCom Enemy unknown crashes directly after the Splash Screen Reply with quote

Hi there,

yesterday I just tried Civ5 and XCom Enemy Unknown on my machine:

uname -a:
Linux hexe 3.15.1-gentoo #5 SMP Thu Jul 17 06:40:37 CEST 2014 x86_64 Intel(R) Xeon(R) CPU X5650 @ 2.67GHz GenuineIntel GNU/Linux

  • Graphics card: Quadro FX 3800: x11-drivers/nvidia-drivers-340.17
  • sys-libs/glibc-2.19-r1


Civ 5 runs fine without any issues. When I start XCom Enemy unknown, it's crashing directly after the Splash screen without any error message.

strace binaries/linux/game.x86_64 > log.log 2>&1:
...
poll([{fd=3, events=POLLIN}], 1, 4294967295) = 1 ([{fd=3, revents=POLLIN}])
recvmsg(3, {msg_name(0)=NULL, msg_iov(1)=[{"\1\0/\2\3\0\0\0r\0\0\0\1\0\0\1\377\377\377\377\0\0\0\0\0\1\2\0\17\0\300\2"..., 4096}], msg_controllen=0, msg_flags=0}, 0) = 76
recvmsg(3, 0x7fff30576250, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(3, 0x7fff30576250, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(3, 0x7fff30576250, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(3, 0x7fff30576250, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(3, 0x7fff30576250, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=3, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=3, revents=POLLOUT}])
writev(3, [{"\31\0\v\0\210\2\0\0\0\0\30\0! \0\0\20\0\300\2t\1\0\0\1\0\0\0\0\0\0\0"..., 44}, {NULL, 0}, {"", 0}], 3) = 44
recvmsg(3, 0x7fff30576320, 0)           = -1 EAGAIN (Resource temporarily unavailable)
recvmsg(3, 0x7fff305764e0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
futex(0x7f56f63b9f60, FUTEX_WAKE_PRIVATE, 1) = 1
recvmsg(3, 0x7fff305763d0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
select(4, [3], NULL, NULL, {0, 0})      = 1 (in [3], left {0, 0})
recvmsg(3, {msg_name(0)=NULL, msg_iov(1)=[{"\226\0000\2\20\0\300\2\20\0\300\2_\300\200\0\201\2\234\1\0\5 \3\0\0\0\0\0\0\0\0", 4096}], msg_controllen=0, msg_flags=0}, 0) = 32
recvmsg(3, 0x7fff305763c0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=3, events=POLLIN|POLLOUT}], 1, 4294967295) = 1 ([{fd=3, revents=POLLOUT}])
writev(3, [{"\24\0\6\0\20\0\300\2'\2\0\0\6\0\0\0\0\0\0\0\20\0\0\0", 24}, {NULL, 0}, {"", 0}], 3) = 24
poll([{fd=3, events=POLLIN}], 1, 4294967295) = 1 ([{fd=3, revents=POLLIN}])
recvmsg(3, {msg_name(0)=NULL, msg_iov(1)=[{"\1 2\2\4\0\0\0\6\0\0\0\0\0\0\0\4\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 4096}], msg_controllen=0, msg_flags=0}, 0) = 80
recvmsg(3, 0x7fff305760b0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
futex(0x397e904, FUTEX_CMP_REQUEUE_PRIVATE, 1, 2147483647, 0x3974ee0, 22) = 1
futex(0x3974ee0, FUTEX_WAKE_PRIVATE, 1) = 1
recvmsg(3, 0x7fff305760b0, 0)           = -1 EAGAIN (Resource temporarily unavailable)
futex(0x397e904, FUTEX_CMP_REQUEUE_PRIVATE, 1, 2147483647, 0x3974ee0, 24) = 1
futex(0x3974ee0, FUTEX_WAKE_PRIVATE, 1) = 1
select(4, [3], NULL, NULL, {0, 0})      = 0 (Timeout)
select(13, [12], NULL, NULL, {0, 0})    = 0 (Timeout)
nanosleep({0, 10000000},  <unfinished ...>
+++ exited with 1 +++


Or the full log:

http://bpaste.net/show/510486/

Any ideas, which package isn't compatible?
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Sulman
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Joined: 15 Feb 2014
Posts: 59

PostPosted: Mon Jul 28, 2014 5:38 pm    Post subject: Reply with quote

Any reason it's checking the game directory for libraries first? I don't know if that's causing any issues (it's defaulting to the system libraries after trying) but I can't make head or tail of the rest of it!
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musv
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PostPosted: Mon Jul 28, 2014 6:30 pm    Post subject: Reply with quote

Sulman wrote:
Any reason it's checking the game directory for libraries first? I don't know if that's causing any issues (it's defaulting to the system libraries after trying) but I can't make head or tail of the rest of it!

I guess, the guys of Steam wan't to get sure, the right libraries are installed. For example icu:

ls /usr/lib/libicu*:
/usr/lib/libicudata.so       /usr/lib/libiculx.so
/usr/lib/libicudata.so.52    /usr/lib/libiculx.so.52
/usr/lib/libicudata.so.52.1  /usr/lib/libiculx.so.52.1
/usr/lib/libicui18n.so       /usr/lib/libicutest.so
/usr/lib/libicui18n.so.52    /usr/lib/libicutest.so.52
/usr/lib/libicui18n.so.52.1  /usr/lib/libicutest.so.52.1
/usr/lib/libicuio.so         /usr/lib/libicutu.so
/usr/lib/libicuio.so.52      /usr/lib/libicutu.so.52
/usr/lib/libicuio.so.52.1    /usr/lib/libicutu.so.52.1
/usr/lib/libicule.so         /usr/lib/libicuuc.so
/usr/lib/libicule.so.52      /usr/lib/libicuuc.so.52
/usr/lib/libicule.so.52.1    /usr/lib/libicuuc.so.52.1


The game still uses Version 51.

Ok, it's not really a reason. But anyway, they bring their own needed libs.
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gfaccin
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Joined: 20 Aug 2004
Posts: 96

PostPosted: Mon Aug 25, 2014 5:16 am    Post subject: Reply with quote

I just bought the game and can't get past the splash screen... :(

The first issues I got were related to missing sdl2 libraries, which I've now installed, so the game does not complain about them anymore.

However, I've got no usable error log from it, and it's not working yet. After the starter shows up (you can choose between Enemy Within or Enemy Unknown), choosing either of them leads to a loading crash after a few seconds of processing.

Did you manage to make this game work under Gentoo?
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musv
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PostPosted: Mon Aug 25, 2014 8:50 am    Post subject: Reply with quote

gfaccin wrote:
I just bought the game and can't get past the splash screen... :( After the starter shows up (you can choose between Enemy Within or Enemy Unknown), choosing either of them leads to a loading crash after a few seconds of processing.

That's what I've meant with "Splash Screen".

gfaccin wrote:
The first issues I got were related to missing sdl2 libraries, which I've now installed, so the game does not complain about them anymore.

I've done this too.

You can skip the Starter, if you set:
Code:
export LD_LIBRARY_PATH = $(pwd)/binaries/linux/x86_64

and start Enemy Unknown directly with:
Code:
binaries/linux/game.x86_64


gfaccin wrote:
Did you manage to make this game work under Gentoo?

No, no success until now. I'm currently playing Ufo AI instead.

The steam games are officially supported for Ubuntu. So my idea was to download a Live-Ubuntu and boot it via USB. After installing the proprietary Nvidia-Driver I wanted to test and if it works, compare the installed libs and the Kernel config. But since I'm playing UFO AI, my motivation to investigate that, was quite low.
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Sulman
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Joined: 15 Feb 2014
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PostPosted: Thu Aug 28, 2014 3:29 am    Post subject: Reply with quote

I know this probably isn't the issue, but on my Nvidia-settings I have to have anti-aliasing set to application or the game just doesn't load - the display blanks.
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CodAv
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Joined: 09 May 2004
Posts: 165
Location: Wuppertal, Germany

PostPosted: Tue Dec 23, 2014 6:28 pm    Post subject: Reply with quote

I had the same problem, took some time to solve it, but it was a simple space in the game's install path. After using a path without spaces, the game runs smoothly on my Gentoo box.
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