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Epson 3490 Scanner Won't Connect to XSane
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AeroIllini
Tux's lil' helper
Tux's lil' helper


Joined: 01 Feb 2004
Posts: 94

PostPosted: Sat Jun 10, 2006 5:44 pm    Post subject: Epson 3490 Scanner Won't Connect to XSane Reply with quote

I have an Epson 3490 USB scanner, using the sane-snapscan backend.

sane-find-scanner and scanimage -L both return the scanner correctly, both as root and as user in group 'scanner'.

However, when I run xsane, it scans for devices, then the scanner makes a noise, then it says
Code:
[snapscan] Scanner warming up - waiting 9 seconds.


After a few seconds (probably 9), the light on the front of the scanner starts blinking red and a dialog box pops up that says
Code:
Failed to open device `snapscan:libusb:001:005':
Error during device I/O


The scanner will not respond again until I unplug it and plug it back in.

Any ideas?

Some relevant info:
Code:

$ sane-find-scanner -q
found USB scanner (vendor=0x04b8 [EPSON], product=0x0122 [EPSON Scanner]) at libusb:001:005
$ scanimage -L
device `snapscan:libusb:001:005' is a EPSON EPSON Scanner1 flatbed scanner
$ lsusb
Bus 001 Device 005: ID 04b8:0122 Seiko Epson Corp.     <--- scanner
Bus 001 Device 004: ID 0a5c:200a Broadcom Corp.
Bus 001 Device 003: ID 046d:c03d Logitech, Inc.
Bus 001 Device 001: ID 0000:0000
$ cat /etc/sane.d/snapscan.conf
#------------------------------ General -----------------------------------

# Change to the fully qualified filename of your firmware file, if
# firmware upload is needed by the scanner
firmware /etc/sane.d/Esfw52.bin

# If not automatically found you may manually specify a device name.

# For USB scanners also specify bus=usb, e.g.
/dev/usb/scanner0 bus=usb

# For SCSI scanners specify the generic device, e.g. /dev/sg0 on Linux.
# /dev/sg0

#---------------------------------------------------------------------------
# No changes should be necessary below this line
#---------------------------------------------------------------------------

#-------------------------- SCSI scanners ----------------------------------
# These SCSI devices will be probed automatically
scsi AGFA * Scanner
scsi COLOR * Scanner
scsi Color * Scanner
scsi ACERPERI * Scanner

#--------------------------- USB scanners -----------------------------------
# These USB devices will be probed automatically
# (This will currently work only on Linux)

**snip**

# Epson Perfection 3490
# I added this line
usb 0x04b8 0x0122
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AeroIllini
Tux's lil' helper
Tux's lil' helper


Joined: 01 Feb 2004
Posts: 94

PostPosted: Mon Jun 12, 2006 3:39 pm    Post subject: Reply with quote

Ok, I feel like an idiot now.

When installing a scanner, check the bottom of it. There's usually a physical switch used to lock/unlock the scanner. If it's locked, you'll get the error messages shown above. If it's unlocked, it will work beautifully.

Guess I should have RTFQSG (Read The Fine Quick Start Guide).
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GWilliam
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Joined: 29 Dec 2005
Posts: 350

PostPosted: Sun Sep 10, 2006 9:01 pm    Post subject: Reply with quote

#NULL

Last edited by GWilliam on Sat Jul 24, 2010 9:25 pm; edited 2 times in total
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GWilliam
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PostPosted: Thu Sep 21, 2006 2:35 am    Post subject: Reply with quote

#NULL

Last edited by GWilliam on Sat Jul 24, 2010 9:25 pm; edited 2 times in total
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GWilliam
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PostPosted: Tue Sep 26, 2006 1:51 am    Post subject: Reply with quote

#NULL
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