[SOLVED] Deskjet 930c USB Printer is found but cannot print

Message

AMSch · Post by **AMSch** » Mon Jan 09, 2006 2:53 pm

Hello!

I used the printer howto to install my Deskjet 930c printer - my problem now is, that my printer is found and works if I use command line for example, but I cannot print using CUPS.

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neo andreas # dmesg | grep -i print
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver
drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 2 if 0 alt 1 proto 2 vid 0x03F0 pid 0x1204
neo andreas # lsusb
Bus 003 Device 002: ID 03f0:1204 Hewlett-Packard DeskJet 930c
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 003: ID 07cc:0201 Carry Computer Eng., Co., Ltd
Bus 002 Device 002: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

If i enter

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 echo "test" > /dev/usb/lp0

it works, but if I try to print a testpage with cups nothing is printed (but there are no error messages from cups as well).

Can anybody help please?

fvant · Post by **fvant** » Mon Jan 09, 2006 3:07 pm

The solution is probably in the /etc/cups/cups.conf.

Is there any logging availble ?

Can you login to http://printerserver:631 with your user credentials ?

This will have allow/deny settings which might not match your server network settings. The default is to allow 127.0.0.1 (localhost), but it is likely your machine is 192.168.*.*. Focus on this configuration file for your solution, as the error is generated by the CUPS server.

Don't forget to change your firewall(s) to allow access to port 631, and from the right networks (LAN).

AMSch · Post by **AMSch** » Mon Jan 09, 2006 3:17 pm

Im working locally on this machine. I can login to localhost:631 and I try to print on this computer (my desktop-pc).

AMSch · Post by **AMSch** » Sat Jan 14, 2006 1:23 pm

KJobViewer finds the printer and everything is displayed correctly but if I try to print something using CUPS there is still no data transferd to my printer.

AllenJB · Post by **AllenJB** » Sat Jan 14, 2006 2:33 pm

What driver are you using in cups? You may want to try installing the hplip package which contains a huge range of HP printer drivers for cups.

Allen

AMSch · Post by **AMSch** » Sat Jan 14, 2006 6:32 pm

I was using hpijs but I have emerged hplip now - but nothing changed

AMSch · Post by **AMSch** » Sun Jan 15, 2006 8:15 pm

I have executed hp-info

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 HP Linux Imaging and Printing System (ver. 0.9.7)
 Device Information Utility ver. 3.2

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Using device: hp:/usb/DESKJET_930C?serial=HU0CK1G04PJJ

 Device Parameters:
   Parameter                     Value(s)
   ----------------------------  ----------------------------------------------------------
   3bit-status-code              24
   3bit-status-name              NoFault
   agent1-ack                    False
   agent1-desc                   Black cartridge
   agent1-dvc                    0
   agent1-health                 0
   agent1-health-desc            OK
   agent1-hp-ink                 False
   agent1-id                     0
   agent1-kind                   3
   agent1-known                  False
   agent1-level                  66
   agent1-level-trigger          0
   agent1-sku                    45 (51645A)
   agent1-type                   1
   agent1-virgin                 False
   agent2-ack                    False
   agent2-desc                   Tri-color cartridge
   agent2-dvc                    0
   agent2-health                 0
   agent2-health-desc            OK
   agent2-hp-ink                 False
   agent2-id                     0
   agent2-kind                   3
   agent2-known                  False
   agent2-level                  56
   agent2-level-trigger          0
   agent2-sku                    78 (C6578DN/C6578AN)
   agent2-type                   2
   agent2-virgin                 False
   back-end                      hp
   cups-printers
   cups-uri                      hp:/usb/DESKJET_930C?serial=HU0CK1G04PJJ
   dev-file
   device-state                  1
   device-uri                    hp:/usb/DESKJET_930C?serial=HU0CK1G04PJJ
   deviceid                      MFG:HEWLETT-PACKARD;MDL:DESKJET
                                930C;CMD:MLC,PCL,PML;CLASS:PRINTER;DESCRIPTION:Hewlett-Pac
                                kard DeskJet
                                930C;SERN:HU0CK1G04PJJ;VSTATUS:$HB0$NC0,ff,DN,IDLE,CUT,K0,
                                C0,SM,NR,KP066,CP056;VP:0800,FL,B0;VJ: ;
   duplexer                      0
   error-state                   0
   host
   in-tray1                      0
   in-tray2                      0
   is-hp                         True
   media-path                    1
   panel                         0
   panel-line1
   panel-line2
   photo-tray                    0
   port                          1
   r                             0
   revision                      255
   rg                            0
   rr                            0
   rs                            0
   serial                        HU0CK1G04PJJ
   status-code                   1000
   status-desc                   The printer is idle.
   supply-lid                    0
   top-lid                       1

Model Parameters:
   Parameter                     Value(s)
   ----------------------------  ----------------------------------------------------------
   align-type                    1
   clean-type                    1
   color-cal-type                0
   copy-type                     0
   embedded-server-type          0
   fax-type                      0
   icon                          DESKJET_930C.png
   io-control                    0
   io-mfp-mode                   2
   io-mode                       1
   io-scan-port                  0
   io-support                    2
   linefeed-cal-type             0
   model                         DESKJET_930C
   model-ui                      HP Deskjet 930c
   panel-check-type              0
   pcard-type                    0
   pq-diag-type                  0
   r0-agent1-kind                3
   r0-agent1-sku                 45 (51645A)
   r0-agent1-type                1
   r0-agent2-kind                3
   r0-agent2-sku                 78 (C6578DN/C6578AN)
   r0-agent2-type                2
   scan-type                     0
   status-type                   1
   support-type                  2
   tech-class                    DJ9xx
   tech-type                     2

Status History:
   Date/Time                     Status Description (code)
   ----------------------------  ----------------------------------------------------------
   2006-01-15 21:11:23           The printer is idle. (1000)

But if i try to run hp-testpage:

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 HP Linux Imaging and Printing System (ver. 0.9.7)
 Testpage Print Utility ver. 3.0

 Copyright (c) 2003-5 Hewlett-Packard Development Company, LP
 This software comes with ABSOLUTELY NO WARRANTY.
 This is free software, and you are welcome to distribute it
 under certain conditions. See COPYING file for more details.

 Using device: hp:/usb/DESKJET_930C?serial=HU0CK1G04PJJ
 Printing test page...
lpr: error - unable to print file: client-error-not-found
 Page has been sent to printer...

AMSch · Post by **AMSch** » Sun Jan 15, 2006 8:36 pm

I have copied the ppd file for deskjet 930c again to /usr/share/cups/model and restarted cups and re-installed the printer and now it works!!!