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Red Nalie
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PostPosted: Tue Sep 28, 2004 12:03 pm    Post subject: Russian speaker requested Reply with quote

Greetings (Russian) people,

We seem to have a problem with the Russian mailhost-thingy called mail.ru. They've blocked all our outgoing E-mailservers for a reason unknown to us.

We tried to reach them by mail, and kindly request them to whitelist these servers....but all their responses are in Russian, a language which no one here speaks, and the servers are still not whitelisted.

So our next plan is to contact them by phone, but their site is Russian as well, which makes finding the correct telephonenumber a bit hard.

Could someone familiar with the Russian language (should be plenty in this Russian subsection :)) look around mail.ru, and see if we can contact them by phone? Preferably their Abuse-department or Mail-department. Should there be none, maybe they have a Helpdesk of some sort?

I would like to thank everyone in advance who is willing to help us 8)
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viy
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Joined: 03 Jul 2004
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PostPosted: Tue Sep 28, 2004 12:49 pm    Post subject: Reply with quote

Try here: http://corp.mail.ru/contacts.htm

But there are no technical contacts, they are:
1. Adverts and discounts (with phone) [keand@]
2. Partners and marketing companies [artamonova@]
3. Marketing manager [troitskaya@]
4. Sales director [katkov@]
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Balancer
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PostPosted: Tue Sep 28, 2004 1:52 pm    Post subject: Reply with quote

Я так понимаю, что всё это вдреса в @mail.ru - а туда автор сообщения написать не сможет, у него же из-за этого и проблема. Сорри за русский, на английском написать не смогу, можете перевести :)
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Red Nalie
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PostPosted: Tue Sep 28, 2004 2:43 pm    Post subject: Reply with quote

Balancer wrote:
Я так понимаю, что всё это вдреса в @mail.ru - а туда автор сообщения написать не сможет, у него же из-за этого и проблема. Сорри за русский, на английском написать не смогу, можете перевести :)


Could you rewrite this in English, cause I have no idea what you're talking about :P :roll:
_________________
Many people call me Linux-freak, I just see me as a freak who uses Linux :)

i'm a little n00bie short and stout, here is my nickname here is my SHOUT!!!1 when i get all flamed up hear me SHOUT!!1 ban me forever, kick me out
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icedank
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PostPosted: Tue Sep 28, 2004 2:50 pm    Post subject: Reply with quote

Quote:

Я так понимаю, что всё это вдреса в @mail.ru - а туда автор сообщения написать не сможет, у него же из-за этого и проблема. Сорри за русский, на английском написать не смогу, можете перевести

Could you rewrite this in English, cause I have no idea what you're talking about


Here is translated message:

---

As I understand, these addresses (IceD -- keand@, ...) in @mail.ru and author of posting can't write there and this is his problem. Sorry for russian, I can't write in english, somebody can translate.

---

My opinion is that mail.ru is awfull server and you shouldn't bother solving this problem :))
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Red Nalie
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Joined: 24 Mar 2003
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Location: Den Helder - The Netherlands - Europe - Earth - Milky Way - Universe

PostPosted: Tue Sep 28, 2004 3:05 pm    Post subject: Reply with quote

icedank wrote:
Quote:

Я так понимаю, что всё это вдреса в @mail.ru - а туда автор сообщения написать не сможет, у него же из-за этого и проблема. Сорри за русский, на английском написать не смогу, можете перевести

Could you rewrite this in English, cause I have no idea what you're talking about


Here is translated message:

---

As I understand, these addresses (IceD -- keand@, ...) in @mail.ru and author of posting can't write there and this is his problem. Sorry for russian, I can't write in english, somebody can translate.

---

My opinion is that mail.ru is awfull server and you shouldn't bother solving this problem :))


Hehe, it's not my problem, but clients of ours which need to mail to these people. So that's why we need those servers whitelisted. :wink:
_________________
Many people call me Linux-freak, I just see me as a freak who uses Linux :)

i'm a little n00bie short and stout, here is my nickname here is my SHOUT!!!1 when i get all flamed up hear me SHOUT!!1 ban me forever, kick me out
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icedank
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PostPosted: Tue Sep 28, 2004 5:01 pm    Post subject: Reply with quote

so mail them using those addresses.
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Red Nalie
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PostPosted: Tue Sep 28, 2004 5:56 pm    Post subject: Reply with quote

icedank wrote:
so mail them using those addresses.


They either don't respond, or their responces are in Russian :S.
I could post their return mails in this thread I suppose, I might try that next time :).
_________________
Many people call me Linux-freak, I just see me as a freak who uses Linux :)

i'm a little n00bie short and stout, here is my nickname here is my SHOUT!!!1 when i get all flamed up hear me SHOUT!!1 ban me forever, kick me out
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ABVGD
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Joined: 17 Sep 2003
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Location: Russia, St.-Petersburg

PostPosted: Tue Sep 28, 2004 10:23 pm    Post subject: Reply with quote

Sorry for my English.
Did you request for whois information about mail.ru? It contains some telephone numbers in full notation and abuse mail contact (abuse _at_ corp.mail.ru).
You may count on what one can to help this thread.
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icedank
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PostPosted: Wed Sep 29, 2004 8:13 pm    Post subject: Reply with quote

Yeah. I'm 100000% sure that if he will call these numbers, he will talk with speaking-in-russian-only person.
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Red Nalie
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Location: Den Helder - The Netherlands - Europe - Earth - Milky Way - Universe

PostPosted: Thu Sep 30, 2004 6:40 am    Post subject: Reply with quote

We sent them another mail yesterday, let's see if they respond.
If they respond in Russian, I'll post the message here :).
_________________
Many people call me Linux-freak, I just see me as a freak who uses Linux :)

i'm a little n00bie short and stout, here is my nickname here is my SHOUT!!!1 when i get all flamed up hear me SHOUT!!1 ban me forever, kick me out
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View user's profile Send private message
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