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[SOLVED] Pantum printer driver issue
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tedlasso
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Joined: 27 Oct 2023
Posts: 24

PostPosted: Sun Mar 03, 2024 8:18 am    Post subject: [SOLVED] Pantum printer driver issue Reply with quote

Hello, I have tried to connect to my Pantum P3300DW network printer with CUPS and it doesn't work. I tried the Ubuntu driver and of course it won't work.. Next I downloaded their driver for Linux (they have a package for Ubuntu and another called Linux) and get these errors:

Code:

pete@gentoo ~/Downloads/Pantum Ubuntu Driver V1.1.112 $ ./install.sh
64bit system
en_US.UTF-8
Gtk-Message: 09:42:26.926: Failed to load module "canberra-gtk-module"
64bit system
(Reading database ... 180 files and directories currently installed.)
Preparing to unpack pantum_1.1.112-1_amd64.deb ...
Unpacking pantum (1.1.112-1) over (1.1.5) ...
dpkg: warning: unable to delete old directory '/usr/lib64': Directory not empty
dpkg: dependency problems prevent configuration of pantum:
 pantum depends on libc6 (>= 2.0.0); however:
  Package libc6 is not installed.

dpkg: error processing package pantum (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 pantum
system return 0


what is libc6? I have emerged libc

Code:

pete@gentoo ~ $ sudo emerge -av libc

These are the packages that would be merged, in order:

Calculating dependencies                       ... done!
Dependency resolution took 1.52 s (backtrack: 0/20).

[ebuild   R    ] virtual/libc-1-r1::gentoo  0 KiB

Total: 1 package (1 reinstall), Size of downloads: 0 KiB

Would you like to merge these packages? [Yes/No]
>>> Verifying ebuild manifests
>>> Emerging (1 of 1) virtual/libc-1-r1::gentoo
>>> Installing (1 of 1) virtual/libc-1-r1::gentoo
>>> Recording virtual/libc in "world" favorites file...
>>> Completed (1 of 1) virtual/libc-1-r1::gentoo
>>> Jobs: 1 of 1 complete                           Load avg: 0.78, 0.58, 0.45

 * GNU info directory index is up-to-date.


and libcanberra

Code:


pete@gentoo ~ $ sudo emerge -av libcanberra
Password:

These are the packages that would be merged, in order:

Calculating dependencies                          ... done!
Dependency resolution took 1.72 s (backtrack: 0/20).

[ebuild   R    ] media-libs/libcanberra-0.30-r7::gentoo  USE="alsa gtk3 pulseaudio sound udev -gnome -gstreamer -gtk2 -oss -tdb" ABI_X86="(64) -32 (-x32)" 312 KiB

Total: 1 package (1 reinstall), Size of downloads: 312 KiB

Would you like to merge these packages? [Yes/No]
>>> Verifying ebuild manifests
>>> Emerging (1 of 1) media-libs/libcanberra-0.30-r7::gentoo
>>> Installing (1 of 1) media-libs/libcanberra-0.30-r7::gentoo
>>> Recording media-libs/libcanberra in "world" favorites file...
>>> Completed (1 of 1) media-libs/libcanberra-0.30-r7::gentoo
>>> Jobs: 1 of 1 complete                           Load avg: 0.47, 0.54, 0.47

 * GNU info directory index is up-to-date.


and after that get these errors:

Code:
 
pete@gentoo ~/Downloads/Pantum Ubuntu Driver V1.1.112 $ ./install.sh
64bit system
en_US.UTF-8
Gtk-Message: 09:47:14.623: Failed to load module "canberra-gtk-module"
64bit system
(Reading database ... 308 files and directories currently installed.)
Preparing to unpack pantum_1.1.112-1_amd64.deb ...
Unpacking pantum (1.1.112-1) over (1.1.112-1) ...
Gentoo 2.14
ippusbxd:0
ipp-usb:0
dpkg: dependency problems prevent configuration of pantum:
 pantum depends on libc6 (>= 2.0.0); however:
  Package libc6 is not installed.

dpkg: error processing package pantum (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 pantum
system return 0


The "Linux" package seems to be a .deb also. How to convert it? I tried to find Pantum from Gutenprint but no luck. The printer works with my Ubuntu machine but would like to leave Ubuntu.

edit: I use openRC


Last edited by tedlasso on Mon Mar 04, 2024 9:09 am; edited 1 time in total
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NeddySeagoon
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PostPosted: Sun Mar 03, 2024 1:36 pm    Post subject: Reply with quote

tedlasso,

Code:
$ eix deb2
[I] app-arch/deb2targz
     Available versions:  1-r3{tbz2}
     Installed versions:  1-r3{tbz2}(15:21:31 24/02/24)
     Homepage:            http://www.miketaylor.org.uk/tech/deb/
     Description:         Convert a .deb file to a .tar.gz archive


That won't help with what you do with the bits once you have them.

But don't do that. Running random install scrips, as you did is likely to overwrite files installed and managed by portage, which will break other things.
If you must install things that portage knows nothing of, ensure that they go to /usr/local, or at a pinch, /opt after you check that there won't be any collisions in /opt.

That's all very interesting but none of it is required.
https://openprinting.github.io/printers/ lists the Pantum P3300DW as supporting Airprint and IPP anywhere, so no driver is required.
I what way does printing fail?
_________________
Regards,

NeddySeagoon

Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.
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tedlasso
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Joined: 27 Oct 2023
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PostPosted: Mon Mar 04, 2024 7:04 am    Post subject: Reply with quote

Thank you! I'll try driverless then. Last time I tried it with CUPS I couldn't reach to the localhost page. I can connect to the printer with WiFi but can't print anything.
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NeddySeagoon
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PostPosted: Mon Mar 04, 2024 8:11 am    Post subject: Reply with quote

tedlasso,

The localhost page won't be there unless cupsd is started.
Its localhost:631 too.

You won't be able to print from anything unless cupsd is running.
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NeddySeagoon

Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.
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tedlasso
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Joined: 27 Oct 2023
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PostPosted: Mon Mar 04, 2024 9:09 am    Post subject: Reply with quote

NeddySeagoon wrote:
tedlasso,

The localhost page won't be there unless cupsd is started.
Its localhost:631 too.

You won't be able to print from anything unless cupsd is running.


Thanks again! I went thrue the wiki and now it works. https://wiki.gentoo.org/wiki/Printing
So my issue was that my cups install missed some of the user flags. I re-emerged the cups, cups-meta and followed the wiki and after reboot I get to localhost:631 and can print. I absolutely love the Gentoo Wiki! And many thanks to you Neddy!! I modify this threat as [solved]
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