Ethernet connection of Dell DA200 not working

[bugalo]

Hi,

I have a Dell DA200 USB-C to HDMI, VGA, Ethernet and USB 3.0 adapter. This is how I made it work around 2 years ago:

https://wiki.gentoo.org/wiki/Dell_DA200

I have not used it for some time, and now the ehternet connection (Realtek RTL8153) does not work anymore. I remember it was a bit of a pain to make it work in the first place, but if worked in the end. When I plug the USB-C adapter first, and then the ethernet cable, I have the following messages in dmesg:

Code: Select all

[   78.158017] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[   78.161646] usb 1-5: new high-speed USB device number 5 using xhci_hcd
[   78.173031] usb 4-1: New USB device found, idVendor=05e3, idProduct=0617, bcdDevice=49.70
[   78.173037] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   78.173040] usb 4-1: Product: USB3.1 Hub
[   78.173042] usb 4-1: Manufacturer: GenesysLogic
[   78.175695] hub 4-1:1.0: USB hub found
[   78.176124] hub 4-1:1.0: 4 ports detected
[   78.304294] usb 1-5: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=49.70
[   78.304311] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   78.304317] usb 1-5: Product: USB2.0 Hub
[   78.304322] usb 1-5: Manufacturer: GenesysLogic
[   78.305928] hub 1-5:1.0: USB hub found
[   78.307664] hub 1-5:1.0: 4 ports detected
[   78.423602] usb 4-1: USB disconnect, device number 2
[   79.063150] ucsi_acpi USBC000:00: UCSI_GET_PDOS returned 0 bytes
[   79.202576] usb 1-5.3: new full-speed USB device number 6 using xhci_hcd
[   79.286631] usb 1-5.3: New USB device found, idVendor=10c4, idProduct=f407, bcdDevice= 1.00
[   79.286638] usb 1-5.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   79.286641] usb 1-5.3: Product: EFM8 HID ISP
[   79.286642] usb 1-5.3: Manufacturer: Silicon Laboratories
[   79.286644] usb 1-5.3: SerialNumber: HTDP-000-4551234:01
[   79.293741] hid-generic 0003:10C4:F407.0001: hiddev96,hidraw0: USB HID v1.11 Device [Silicon Laboratories EFM8 HID ISP] on usb-0000:00:14.0-5.3/input0
[   79.420032] xhci_hcd 0000:3a:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
[   79.420366] usb 4-1-port1: attempt power cycle
[   79.732089] xhci_hcd 0000:3a:00.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
[   79.962286] usb 4-1: Device not responding to setup address.
[   80.170285] usb 4-1: Device not responding to setup address.
[   80.371571] usb 4-1: device not accepting address 7, error -71
[   80.556132] usb 4-1: new SuperSpeed USB device number 8 using xhci_hcd
[   80.573286] usb 4-1: New USB device found, idVendor=05e3, idProduct=0617, bcdDevice=49.70
[   80.573294] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   80.573297] usb 4-1: Product: USB3.1 Hub
[   80.573300] usb 4-1: Manufacturer: GenesysLogic
[   80.575605] hub 4-1:1.0: USB hub found
[   80.575972] hub 4-1:1.0: 4 ports detected
[   80.857027] usb 4-1.1: new SuperSpeed USB device number 9 using xhci_hcd
[   80.869770] usb 4-1.1: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[   80.869787] usb 4-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[   80.869793] usb 4-1.1: Product: USB 10/100/1000 LAN
[   80.869798] usb 4-1.1: Manufacturer: Realtek
[   80.869802] usb 4-1.1: SerialNumber: ECFC5F000000
[   80.948461] usb 4-1.1: reset SuperSpeed USB device number 9 using xhci_hcd
[   80.963633] Loading firmware: rtl_nic/rtl8153a-3.fw
[   80.963759] r8152 4-1.1:1.0 (unnamed net_device) (uninitialized): Using pass-thru MAC addr 34:48:ed:7f:de:42
[   80.998682] r8152 4-1.1:1.0: load rtl8153a-3 v2 02/07/20 successfully
[   83.019648] r8152 4-1.1:1.0 eth0: v1.12.12
[   83.037641] r8152 4-1.1:1.0 enp58s0u1u1: renamed from eth0
[   99.583308] r8152 4-1.1:1.0 enp58s0u1u1: Stop submitting intr, status -71

I am in kernel version 5.17.14, and this is my kernel config file:

https://raw.githubusercontent.com/bugal ... oo/.config

However, the adapter works fine when booting the laptop from a live Ubuntu 21.10 USB drive. In that case, it is using kernel version 5.13.0-19 with the following config file:

https://pastebin.com/Kfhx1jtK

and these are the dmesg messages I get when plugging first the USB-C adapter and then the ethernet cable:

Code: Select all

[  208.779438] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  208.779455] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  208.865769] usb 1-5: new high-speed USB device number 5 using xhci_hcd
[  208.866652] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  208.992754] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.095602] usb 1-5: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=49.70
[  209.095614] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  209.095619] usb 1-5: Product: USB2.0 Hub
[  209.095623] usb 1-5: Manufacturer: GenesysLogic
[  209.097516] hub 1-5:1.0: USB hub found
[  209.097899] hub 1-5:1.0: 4 ports detected
[  209.118859] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.244972] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.371093] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.497220] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.623355] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.749480] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  209.875600] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.001727] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.049789] usb 1-5.3: new full-speed USB device number 6 using xhci_hcd
[  210.127839] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.151891] usb 1-5.3: New USB device found, idVendor=10c4, idProduct=f407, bcdDevice= 1.00
[  210.151896] usb 1-5.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  210.151899] usb 1-5.3: Product: EFM8 HID ISP
[  210.151900] usb 1-5.3: Manufacturer: Silicon Laboratories
[  210.151901] usb 1-5.3: SerialNumber: HTDP-000-4551234:01
[  210.169685] hid-generic 0003:10C4:F407.0002: hiddev0,hidraw1: USB HID v1.11 Device [Silicon Laboratories EFM8 HID ISP] on usb-0000:00:14.0-5.3/input0
[  210.169733] usbcore: registered new interface driver usbhid
[  210.169735] usbhid: USB HID core driver
[  210.253959] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.380050] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.506260] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.632345] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.758446] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  210.884578] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  211.010739] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  211.136820] pcieport 0000:00:1b.0: PME: Spurious native interrupt!
[  211.275523] ucsi_acpi USBC000:00: UCSI_GET_PDOS returned 0 bytes
[  211.508700] usb 4-1: Device not responding to setup address.
[  211.720740] usb 4-1: Device not responding to setup address.
[  211.925743] usb 4-1: device not accepting address 2, error -71
[  212.129980] usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
[  212.153085] usb 4-1: New USB device found, idVendor=05e3, idProduct=0617, bcdDevice=49.70
[  212.153093] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[  212.153097] usb 4-1: Product: USB3.1 Hub
[  212.153100] usb 4-1: Manufacturer: GenesysLogic
[  212.155387] hub 4-1:1.0: USB hub found
[  212.155792] hub 4-1:1.0: 4 ports detected
[  212.449953] usb 4-1.1: new SuperSpeed USB device number 4 using xhci_hcd
[  212.470923] usb 4-1.1: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[  212.470928] usb 4-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[  212.470930] usb 4-1.1: Product: USB 10/100/1000 LAN
[  212.470932] usb 4-1.1: Manufacturer: Realtek
[  212.470933] usb 4-1.1: SerialNumber: ECFC5F000000
[  212.487728] usbcore: registered new interface driver r8152
[  212.493093] usbcore: registered new interface driver cdc_ether
[  212.495070] usbcore: registered new interface driver r8153_ecm
[  212.570211] usb 4-1.1: reset SuperSpeed USB device number 4 using xhci_hcd
[  212.593634] r8152 4-1.1:1.0 (unnamed net_device) (uninitialized): Using pass-thru MAC addr 34:48:ed:7f:de:42
[  212.617993] r8152 4-1.1:1.0: load rtl8153a-3 v2 02/07/20 successfully
[  212.646456] r8152 4-1.1:1.0 eth0: v1.12.11
[  212.671991] r8152 4-1.1:1.0 enx3448ed7fde42: renamed from eth0
[  237.920096] IPv6: ADDRCONF(NETDEV_CHANGE): enx3448ed7fde42: link becomes ready
[  237.920671] r8152 4-1.1:1.0 enx3448ed7fde42: carrier on

I see some differences, such as all the usbcore messages. I have tried to enable USB_CDC_COMPOSITE in the kernel, but the adapter still doesn't work.

Do you have any suggestion to make it work?
Thanks for your help.

[alamahant]

In your kernel config you only have 2 modules.
Everything else is inbuilt.
Therefore the pertinent firmware can not be loaded unless you include it in the kernel.
Namely these

Code: Select all

/lib/firmware/rtl_nic/rtl8153a-2.fw
/lib/firmware/rtl_nic/rtl8153a-3.fw
/lib/firmware/rtl_nic/rtl8153a-4.fw
/lib/firmware/rtl_nic/rtl8153b-2.fw
/lib/firmware/rtl_nic/rtl8153c-1.fw

Possibly others too.
Make sure plz you have linux-firmware installed also.
Then plz modify your config thus

Code: Select all

CONFIG_USB_USBNET=m
CONFIG_USB_RTL8153_ECM=m
CONFIG_USB_NET_DRIVERS=m
CONFIG_USB_NET_CDCETHER=m
CONFIG_USB_NET_CDC_EEM=m
CONFIG_USB_NET_CDC_NCM=m
CONFIG_USB_RTL8152=m
CONFIG_USB_NET_CDC_SUBSET_ENABLE=m
CONFIG_USB_NET_CDC_SUBSET=m

and rebuilding the kernel would be nice.
You have

CONFIG_USB_USBNET=y
# CONFIG_USB_NET_AX8817X is not set
# CONFIG_USB_NET_AX88179_178A is not set
CONFIG_USB_NET_CDCETHER=y
CONFIG_USB_NET_CDC_EEM=y
CONFIG_USB_NET_CDC_NCM=y
# CONFIG_USB_NET_HUAWEI_CDC_NCM is not set
CONFIG_USB_NET_CDC_MBIM=y
# CONFIG_USB_NET_DM9601 is not set
# CONFIG_USB_NET_SR9700 is not set
# CONFIG_USB_NET_SR9800 is not set
# CONFIG_USB_NET_SMSC75XX is not set
# CONFIG_USB_NET_SMSC95XX is not set
# CONFIG_USB_NET_GL620A is not set
# CONFIG_USB_NET_NET1080 is not set
# CONFIG_USB_NET_PLUSB is not set
# CONFIG_USB_NET_MCS7830 is not set
# CONFIG_USB_NET_RNDIS_HOST is not set
CONFIG_USB_NET_CDC_SUBSET_ENABLE=y
CONFIG_USB_NET_CDC_SUBSET=y
# CONFIG_USB_ALI_M5632 is not set
# CONFIG_USB_AN2720 is not set
# CONFIG_USB_BELKIN is not set
CONFIG_USB_ARMLINUX=y
# CONFIG_USB_EPSON2888 is not set
# CONFIG_USB_KC2190 is not set
CONFIG_USB_NET_ZAURUS=y
# CONFIG_USB_NET_CX82310_ETH is not set
# CONFIG_USB_NET_KALMIA is not set
# CONFIG_USB_NET_QMI_WWAN is not set
# CONFIG_USB_HSO is not set
# CONFIG_USB_NET_INT51X1 is not set
# CONFIG_USB_IPHETH is not set
# CONFIG_USB_SIERRA_NET is not set
# CONFIG_USB_VL600 is not set
# CONFIG_USB_NET_CH9200 is not set
# CONFIG_USB_NET_AQC111 is not set
CONFIG_USB_RTL8153_ECM=y

Installing everything as inbuilt =y is a liability not an asset IMHO.

[bugalo]

Thanks a lot for your help.

I've followed your suggestions. linux-firmware was already installed. I configured those drivers as modules and reinstalled the kernel. Here is the new config file:

https://pastebin.com/93AvM9VR

But it still doesn't work. These are the relevant dmesg messages:

Code: Select all

[   83.791008] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd
[   83.806262] usb 4-1: New USB device found, idVendor=05e3, idProduct=0617, bcdDevice=49.70
[   83.806267] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   83.806270] usb 4-1: Product: USB3.1 Hub
[   83.806272] usb 4-1: Manufacturer: GenesysLogic
[   83.809948] hub 4-1:1.0: USB hub found
[   83.810360] hub 4-1:1.0: 4 ports detected
[   83.834866] usb 1-5: new high-speed USB device number 7 using xhci_hcd
[   83.975590] usb 1-5: New USB device found, idVendor=05e3, idProduct=0610, bcdDevice=49.70
[   83.975605] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   83.975612] usb 1-5: Product: USB2.0 Hub
[   83.975616] usb 1-5: Manufacturer: GenesysLogic
[   83.978827] hub 1-5:1.0: USB hub found
[   83.980401] hub 1-5:1.0: 4 ports detected
[   84.094010] usb 4-1.1: Device not responding to setup address.
[   84.094891] usb 4-1: USB disconnect, device number 2
[   84.300944] usb 4-1.1: new SuperSpeed USB device number 3 using xhci_hcd
[   84.542432] usb 4-1: Device not responding to setup address.
[   84.756434] usb 4-1: Device not responding to setup address.
[   84.953014] usb 1-5.3: new full-speed USB device number 8 using xhci_hcd
[   84.965811] usb 4-1: device not accepting address 4, error -71
[   85.034578] usb 1-5.3: New USB device found, idVendor=10c4, idProduct=f407, bcdDevice= 1.00
[   85.034585] usb 1-5.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   85.034588] usb 1-5.3: Product: EFM8 HID ISP
[   85.034590] usb 1-5.3: Manufacturer: Silicon Laboratories
[   85.034591] usb 1-5.3: SerialNumber: HTDP-000-4551234:01
[   85.043782] hid-generic 0003:10C4:F407.0001: hiddev96,hidraw0: USB HID v1.11 Device [Silicon Laboratories EFM8 HID ISP] on usb-0000:00:14.0-5.3/input0
[   85.149969] usb 4-1: new SuperSpeed USB device number 5 using xhci_hcd
[   85.165031] usb 4-1: New USB device found, idVendor=05e3, idProduct=0617, bcdDevice=49.70
[   85.165036] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[   85.165038] usb 4-1: Product: USB3.1 Hub
[   85.165040] usb 4-1: Manufacturer: GenesysLogic
[   85.167156] hub 4-1:1.0: USB hub found
[   85.167434] hub 4-1:1.0: 4 ports detected
[   85.446970] usb 4-1.1: new SuperSpeed USB device number 6 using xhci_hcd
[   85.460158] usb 4-1.1: New USB device found, idVendor=0bda, idProduct=8153, bcdDevice=30.00
[   85.460170] usb 4-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[   85.460175] usb 4-1.1: Product: USB 10/100/1000 LAN
[   85.460179] usb 4-1.1: Manufacturer: Realtek
[   85.460182] usb 4-1.1: SerialNumber: ECFC5F000000
[   85.482967] usbcore: registered new interface driver r8152
[   85.485195] usbcore: registered new interface driver cdc_ether
[   85.486306] usbcore: registered new interface driver r8153_ecm
[   85.552686] usb 4-1.1: reset SuperSpeed USB device number 6 using xhci_hcd
[   85.568938] Loading firmware: rtl_nic/rtl8153a-3.fw
[   85.569137] r8152 4-1.1:1.0 (unnamed net_device) (uninitialized): Using pass-thru MAC addr 34:48:ed:7f:de:42
[   85.595844] r8152 4-1.1:1.0: load rtl8153a-3 v2 02/07/20 successfully
[   87.861784] r8152 4-1.1:1.0 eth0: v1.12.12
[   87.873513] r8152 4-1.1:1.0 enp58s0u1u1: renamed from eth0
[  103.936845] r8152 4-1.1:1.0 enp58s0u1u1: Stop submitting intr, status -71
[  270.546031] r8152 4-1.1:1.0 enp58s0u1u1: Stop submitting intr, status -71

It is now more similar to the Ubuntu one, specifically the usbcore mesages, but it still fails to connect. Do you have any other suggestion?

Thanks.

[alamahant]

Ok now me have firmware loading

Code: Select all

[   85.595844] r8152 4-1.1:1.0: load rtl8153a-3 v2 02/07/20 successfully

But as i see in your initial log there was firmware loading there also.
Strange.
You have some renaming going on and then the driver crashes.

Code: Select all

[   87.873513] r8152 4-1.1:1.0 enp58s0u1u1: renamed from eth0
[  103.936845] r8152 4-1.1:1.0 enp58s0u1u1: Stop submitting intr, status -71
[  270.546031] r8152 4-1.1:1.0 enp58s0u1u1: Stop submitting intr, status -71

The reason why it is working in ubuntu is because they use huge kernels.
I suspect some little foolish piece of config is still missing.
Try

Code: Select all

lsusb -t

and try to determine the appropriate driver for your usb hub.
Do that after booting to your ubuntu livecd.
Before doing this plz try

Code: Select all

usbcore.autosuspend=-1 pci_aspm=off

as kernel parameters (maybe in grub) and see if it works.
Plz update grub and reboot.

[alamahant]

How do you know its not working?
If you run
ip a
do you see eth0 with an address assigned.
Do you use dhcp or static?
Netifrc?
Do you have more ifaces?
Maybe a wlan?

[bugalo]

I suspect some little foolish piece of config is still missing.
Try

Code: Select all

lsusb -t

and try to determine the appropriate driver for your usb hub.
Do that after booting to your ubuntu livecd.

This is what I get in Ubuntu:

Code: Select all

/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    |__ Port 1: Dev 6, If 0, Class=Hub, Driver=hub/4p, 5000M
        |__ Port 1: Dev 7, If 0, Class=Vendor Specific Class, Driver=r8152, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 10000M
    |__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
    |__ Port 4: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M
    |__ Port 4: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M
    |__ Port 5: Dev 7, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 3: Dev 8, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 7: Dev 3, If 0, Class=Communications, Driver=, 12M
    |__ Port 7: Dev 3, If 1, Class=CDC Data, Driver=, 12M
    |__ Port 12: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
    |__ Port 12: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M

If I understand correctly, it is using just the r8152 driver. I get the same for Gentoo:

Code: Select all

/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M
    |__ Port 1: Dev 8, If 0, Class=Hub, Driver=hub/4p, 5000M
        |__ Port 1: Dev 9, If 0, Class=Vendor Specific Class, Driver=r8152, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 10000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
    |__ Port 4: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
    |__ Port 4: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
    |__ Port 5: Dev 15, If 0, Class=Hub, Driver=hub/4p, 480M
        |__ Port 3: Dev 16, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 7: Dev 4, If 0, Class=Communications, Driver=, 12M
    |__ Port 7: Dev 4, If 1, Class=CDC Data, Driver=, 12M
    |__ Port 12: Dev 5, If 1, Class=Video, Driver=uvcvideo, 480M
    |__ Port 12: Dev 5, If 0, Class=Video, Driver=uvcvideo, 480M

Before doing this plz try

Code: Select all

usbcore.autosuspend=-1 pci_aspm=off

as kernel parameters (maybe in grub) and see if it works.
Plz update grub and reboot.

It didn't work. These are the kernel parameters I am passing to Grub:

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GRUB_CMDLINE_LINUX="dozfs keymap=es real_root=ZFS=rpool/ROOT/gentoo usbcore.quirks=0bda:8153:k usbhid.quirks=0x03eb:0x0001:0x00000004 usbcore.autosuspend=-1 pci_aspm=off"

How do you know its not working?

When plugging it, I cannot access the internet or other computers in the network. When running

Code: Select all

ifconfig

I get:

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enp58s0u1u1: flags=4099<UP,BROADCAST,MULTICAST>  mtu 1500
        ether 34:48:ed:7f:de:42  txqueuelen 1000  (Ethernet)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 546  bytes 43687 (42.6 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 546  bytes 43687 (42.6 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

If I understand correctly, enp58s0u1u1 is not running. Furthermore, when plugging the adapter and the ehternet cable, in the "Network" panel of GNOME settings a new "Wired" connection appears, but it is off and it says "Cable unplugged". If I click on it, it does not activate. I've tried different ethernet cables, and the same cable with other dock and other computer and even with a tester, and the cable works.

If you run
ip a
do you see eth0 with an address assigned.

No. This is the output:

Code: Select all

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host 
       valid_lft forever preferred_lft forever
2: wlp59s0: <BROADCAST,MULTICAST> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
    link/ether aa:19:35:7d:e1:b4 brd ff:ff:ff:ff:ff:ff permaddr 24:41:8c:64:ea:6f
3: sit0@NONE: <NOARP> mtu 1480 qdisc noop state DOWN group default qlen 1000
    link/sit 0.0.0.0 brd 0.0.0.0
12: enp58s0u1u1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN group default qlen 1000
    link/ether 34:48:ed:7f:de:42 brd ff:ff:ff:ff:ff:ff

Here I have also turned the wifi off.

Do you use dhcp or static?
Netifrc?

I am using dhcp. Not using netifrc, I use systemd and NetworkManager.

Do you have more ifaces?
Maybe a wlan?

I don't think so. I have never configured ifaces or wlan on this laptop, so I am not really sure what to look for.