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shamu112
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PostPosted: Wed Jun 21, 2006 9:19 pm    Post subject: Hard drive failure? Reply with quote

Is this log from dmesg an indication that my hard drive is failing? It's practically brand new.

Code:

hdb: Maxtor 6L250R0, ATA DISK drive
hdb: max request size: 512KiB
hdb: 490234752 sectors (251000 MB) w/16384KiB Cache, CHS=30515/255/63, UDMA(133)
hdb: cache flushes supported
 hdb: unknown partition table


hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007456
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007456
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007464
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007464
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007472
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007472
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007480
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007480
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007488
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007488
hdb: dma_timer_expiry: dma status == 0x61
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007496
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007496
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007504
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007504
hdb: dma_timer_expiry: dma status == 0x61
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007512
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007512
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007520
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007520
hdb: dma_intr: status=0x51 { DriveReady SeekComplete Error }
hdb: dma_intr: error=0x40 { UncorrectableError }, LBAsect=436007800, high=25, low=16577400, sector=436007528
ide: failed opcode was: unknown
end_request: I/O error, dev hdb, sector 436007528
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agent_jdh
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PostPosted: Wed Jun 21, 2006 9:37 pm    Post subject: Reply with quote

It looks like it. I'd download Maxtor's diagnostic utils from their website, and run it (should be able to d/l a floppy or cd image that you can boot from).

It's not unusual for drives to die fairly young, if there's a manufacturing defect or it's been mishandled during shipping or installation (although modern drives are quite robust).
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rockfly12
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PostPosted: Wed Jun 21, 2006 9:37 pm    Post subject: Reply with quote

looks like its failing to me. I saw the same messages before my cdrom drive failed. I suggest going to the maxtor website and downloading a utility to test the hard drive with.
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agent_jdh
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PostPosted: Wed Jun 21, 2006 9:38 pm    Post subject: Reply with quote

rockfly12 wrote:
looks like its failing to me. I saw the same messages before my cdrom drive failed. I suggest going to the maxtor website and downloading a utility to test the hard drive with.


Heh.
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shamu112
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PostPosted: Wed Jun 21, 2006 9:42 pm    Post subject: Reply with quote

Damn. I was hoping it was just a glich. :?

I'll checkout the maxtor site. Thanks!
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agent_jdh
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PostPosted: Wed Jun 21, 2006 9:55 pm    Post subject: Reply with quote

If it's a new drive, at least it should be covered under warranty and you could get a replacement.
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scoon
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PostPosted: Thu Jun 22, 2006 3:19 am    Post subject: Reply with quote

I have also gotten that err msg 3 other times:

1. A bad IDE cable
2. A failing power supply
3. I got it with a ck patch, a long, long time ago.

You should, definatly test the drive using the maxtor tool and also check in to smart utils. Try and replace the ide cable, unless you already have. Are you running something other than a main-line kernel ? If so, try a main-line kernel. If all else fails, replace it.

-scoon
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shamu112
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PostPosted: Thu Jun 22, 2006 7:30 pm    Post subject: Reply with quote

Running gentoo-sources-2.6.16-r9. Ran the Maxtor Diagnostic overnight and it failed giving me a code to use with the RMA process.

The power supply is brand new, as I was having issues with the previous one. I don't believe the PSU is related though, cause the drive ran fine for several weeks with the new PSU.

I may try another IDE cable with the diag, but this is a brand new mboard so I don't expect the cable to be an issue.

Thanks for all your help guys! :)
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widan
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PostPosted: Thu Jun 22, 2006 9:37 pm    Post subject: Re: Hard drive failure? Reply with quote

shamu112 wrote:
Is this log from dmesg an indication that my hard drive is failing? It's practically brand new.

Probably. Age means nothing. I had a disk that died after 2 weeks.
shamu112 wrote:
I may try another IDE cable with the diag, but this is a brand new mboard so I don't expect the cable to be an issue.

Bad cables usually give "BadCRC" errors, not "UncorrectableError". Also if it failed the diagnostic, it's not the cable (AFAIK the Maxtor diagnostic software basically runs a SMART self test, which is done entirely on the disk - there is no interaction with the host computer except to start the test and retrieve the results, so the cable won't matter).
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scoon
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PostPosted: Thu Jun 22, 2006 11:35 pm    Post subject: Re: Hard drive failure? Reply with quote

widan wrote:

shamu112 wrote:
I may try another IDE cable with the diag, but this is a brand new mboard so I don't expect the cable to be an issue.

Bad cables usually give "BadCRC" errors, not "UncorrectableError". Also if it failed the diagnostic, it's not the cable (AFAIK the Maxtor diagnostic software basically runs a SMART self test, which is done entirely on the disk - there is no interaction with the host computer except to start the test and retrieve the results, so the cable won't matter).


Usually, but not always. I have seen both errors give with a bad IDE cables.

-scoon
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