Ethernet modules not found at boot [Solved]

[Tefrem34]

Hello,

I have done a few fresh installs of gentoo from the systemrescue cd. Everything seems to install fine, that is until I reboot and I have no internet connection. The loading list at boot has a red star next to Ethernet and it says can not load/find ethernet module. "ERROR: Interface eno1 does not exist", "ERROR: net.eno1 failed to start"
In the installation boot, ifconfig only shows lo :
In the livecd and chrooted into my gentoo install, "ifconfig"

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eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.1.103  netmask 255.255.255.0  broadcast 192.168.1.255
        inet6 2600:6c55:7380:b4:bc92:26e0:9729:35e2  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::2d0:8a6c:cfd5:af33  prefixlen 64  scopeid 0x20<link>
        ether 08:62:66:7e:de:0a  txqueuelen 1000  (Ethernet)
        RX packets 10497  bytes 9650325 (9.2 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 7069  bytes 783787 (765.4 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 20  memory 0xfb300000-fb320000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1  (Local Loopback)
        RX packets 0  bytes 0 (0.0 B)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 0  bytes 0 (0.0 B)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

It shows eno1 as my device so I set "ln -s net.1o net.eno1" in my "/etc/init.d" dir
My "/etc/conf.d/net"

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dns_domain_lo="gentoorbear"
config_eno1="dhcp"

I "rc-update add net.eno1 default"

I can not seem to find what the module is called for my network device.
I ran "ls /lib/modules/`uname -r`/kernel/drivers/net" and get this error

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ls: cannot access '/lib/modules/4.4.28-std490-amd64/kernel/drivers/net': No such file or directory

Thus, "modprobe eno1" gives me an error

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modprobe: FATAL: Module eno1 not found in directory /lib/modules/4.4.28-std490-amd64

I used the genkernel to make sure what I needed was installed.

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cat /var/log/syslog | grep -e etwork -e eth0 | tail -n20

returns

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Mar 31 13:24:08 gentoo kernel: e1000: Intel(R) PRO/1000 Network Driver - version 7.3.21-k8-NAPI

"lspci" "00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (2) I218-V (rev 05)"

"uname -a" "Linux sysresccd 4.4.28-std490-amd64 #2 SMP Sat Oct 29 11:44:38 UTC 2016 x86_64 Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz GenuineIntel GNU/Linux"

I just can not find a solution and I hope that I have enough information to get this sorted.

Thanks.

Code tags added by NeddySeagoon

[NeddySeagoon]

Tefrem34,

What does

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ifconfig -a

show when you are booted into your Gentoo?
We only need interface names.
Your wired interface may be there but it may not be called eno1.

If there is no wired interface, the kernel module is not loaded.
We can work out what that is fron the Ethernet line is lspci.
eno1 is the logical name of the interface, not the name of the module you need to load.

[Tefrem34]

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ifconfig -a

shows the same as just having

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ifconfig

eno1 is the logical name of the interface, not the name of the module you need to loa

Right, that is why I am getting frustrated. I can't seem to find it.

[NeddySeagoon]

Tefrem34,

We need the Ethernet line from lspci then.

[Tefrem34]

00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (2) I218-V (rev 05)

That is the line from "lspci". Or do you need the whole list?

[NeddySeagoon]

Tefrem34,

That will do nicely.

In your gentoo, as root, do

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modprobe e1000e

Report the error on the command line an at the end of dmesg.

If there are no errors, does

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ifconfig -a

show a wired interface?

[Tefrem34]

chrooted:

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modprobe e1000e

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modprobe: FATAL: Module e1000e not found in directory /lib/modules/4.13.0-37-generic

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ifconfig -a

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eno1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.1.103  netmask 255.255.255.0  broadcast 192.168.1.255
        inet6 2600:6c55:7380:b4:ba2f:23ea:875a:b9cf  prefixlen 64  scopeid 0x0<global>
        inet6 2600:6c55:7300:135:d4f0:6b15:c14e:f8e8  prefixlen 64  scopeid 0x0<global>
        inet6 2600:6c55:7380:b4:d4f0:6b15:c14e:f8e8  prefixlen 64  scopeid 0x0<global>
        inet6 2600:6c55:7300:135:c09c:5b09:da56:2786  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::43f7:714f:836e:85b1  prefixlen 64  scopeid 0x20<link>
        ether 08:62:66:7e:de:0a  txqueuelen 1000  (Ethernet)
        RX packets 400259  bytes 584596392 (557.5 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 199060  bytes 16665369 (15.8 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
        device interrupt 20  memory 0xfb300000-fb320000  

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 740  bytes 68941 (67.3 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 740  bytes 68941 (67.3 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

FATAL: Module e1000e not found in directory /lib/modules/4.13.0-37-generic

That is the same error that I got with other entries.

[NeddySeagoon]

Tefrem34,

Chrooted will not produce the right answers.

Boot your Gentoo, do the test and post the results.

If

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modprobe: FATAL: Module e1000e not found in directory /lib/modules/4.13.0-37-generic

came from your Gentoo,
the e1000e module is missing from your kernel.

[Tefrem34]

Thank you.

So, with the e1000e module, I used "/" in makeconfig in the gentoo installation. I had "=y" on all the listed options except for one and it was a dependency called "(!SPARC32 || BROKEN [=n])".

Other than that the return was the same as before.
"ifconfig -a" just gives the "lo :" part.

[Tefrem34]

I do not know if this is correct, but I edited "/etc/conf.d/modules" and added

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modules=4.13.0-37-generic="e1000e"

So I am chrooted into my system and I do not see the e1000e module.

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ls /lib/modules/4.9.76-gentoo-r1/kernel/drivers/net/ethernet/intel/

there are only

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i40e  igb  igbvf  ixgb  ixgbe  ixgbevf

I am pretty sure when I was on the livecd it had the e1000e in that dir.

So do I need to try another Kernel?

[NeddySeagoon]

Tefrem34,

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modules="e1000e"

is better as that will load the module regardless of kernel version.

Look in

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lsmod

to make sure that the e1000e module is loaded.
However, if your kernel config says

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<*>     Intel(R) PRO/1000 PCI-Express Gigabit Ethernet support

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Symbol: E1000E [=y]

then the driver is built into the kernel binary (in /boot) and there is no module to load.

[Tefrem34]

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lsmod

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e1000e                249856  0
ptp                    20480  1 e1000e

then the driver is built into the kernel binary (in /boot) and there is no module to load

So does it need to be a module to load at boot?

[Jaglover]

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lspci -k

00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (2) I219-V (rev 31)
        Subsystem: ASRock Incorporation Ethernet Connection (2) I219-V
        Kernel driver in use: e1000e

Does this command show the driver is loaded?

[Tefrem34]

lspci -k

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00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (2) I218-V (rev 05)
        Subsystem: ASUSTeK Computer Inc. Ethernet Connection (2) I218-V
        Kernel driver in use: e1000e

But I am chrooted right now.

[NeddySeagoon]

Tefrem34,

We need you to test in your own Gentoo.

[Tefrem34]

From gentoo installation:

lspci -k

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00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (2) I218-V (rev 05) 
        Subsystem: ASUSTeK Computer Inc. Ethernet Connection (2) I218-V

lsmod

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e1000        114688  0

There was no e1000e.

[NeddySeagoon]

Tefrem34,

Inside your Gentoo, what does

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uname -a

show?
I get

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$ uname -a
Linux NeddySeagoon_Static 4.16.0-rc3 #1 SMP PREEMPT Tue Feb 27 20:01:09 GMT 2018 x86_64 AMD Phenom(tm) II X6 1090T Processor AuthenticAMD GNU/Linux

The Time/Date

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Tue Feb 27 20:01:09 GMT 2018

is the build time of the running kernel.
If you have made a kernel since then, its not being used.

Again, inside your Gentoo what does

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zgrep E1000 /proc/config.gz

show?
From your last post, E1000 should be listed, what of E1000E?

Then

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grep E1000 /usr/src/linux/.config

what does it return?

I suspect you are not running the kernel you think you are.

Note: E1000 will match both E1000 and E1000E.

[Tefrem34]

From gentoo installation:

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uname -a

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Linux gentoo 4.14.12-2 #1 SMP Fri Mar 30 17:10:09 PTD 2018 x86_64 Intel(R) Core(TM) i7-5820k CPU @3.30GHz GenuineIntel GNU/Linux

date

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Sun Apr 1 13:40:51 PDT 2018

which is wrong.

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zgrep E1000 /proc/config.gz

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CONFIG_E1000=m
CONFIG_E1000E=m
CONFIG_E1000E_HWTS=y

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grep E1000 /usr/src/linux/.config

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CONFIG_E1000=m
CONFIG_E1000E=m
CONFIG_E1000E_HWTS=y

From your last post, E1000 should be listed, what of E1000E?

The E1000 was all that it showed in the list.

[Jaglover]

Tefrem34,

in your previous post, all was done from your Gentoo, nothing from chroot?

[krinn]

You should really stop providing livecd infos mix with your own infos, or better make it clearer from where it comes, made me lost.

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Linux gentoo 4.14.12-2 #1

Date help, but the #1 mean you've built that kernel only 1 time (it's kernel build count), so no need to check anymore if your kernel has change or not.

Ok next is my infos (yep have an asustek with also an intel, and even the same model as you

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00:19.0 Ethernet controller: Intel Corporation Ethernet Connection (2) I218-V
	Subsystem: ASUSTeK Computer Inc. Ethernet Connection (2) I218-V
	Kernel driver in use: e1000e
	Kernel modules: e1000e

Kernel driver in use: e1000e -> saying "the card use the driver e1000e" ; if when you do lspci -k you don't have that entry, the driver is not working
Kernel modules: e1000e -> saying also using e1000e, but it's not important there, what is important is that it is also saying "the drive is build as module", if the driver was build-in the kernel i wouldn't get that entry.

Normally, you shouldn't have to care to load the module yourself, your device manager will detect the card and load the driver for you.
All you need to do, is making sure the drive is build-in kernel, or build as module.

And if it is, like it seems if really you did show YOUR kernel when you did zgrep E1000 /proc/config.gz ; then it mean you have a trouble with your device manager more than the card itself.

So please, make it clear: do you really see CONFIG_E1000E=m when you do zgrep E1000 /proc/config.gz on YOUR own kernel and not from a livecd/chroot/whatever.

[Tefrem34]

Jaglover,
Yes. Nothing from chroot.

krinn,
Sorry it was not clear.
The last two of my post, was all from the gentoo installation, and I hand copied what the output of the commands I was asked to provide.

then it mean you have a trouble with your device manager more than the card itself

So should I build and install another version of the device manager?

[Tony0945]

Thank you.

So, with the e1000e module, I used "/" in makeconfig in the gentoo installation. I had "=y" on all the listed options except for one and it was a dependency called "(!SPARC32 || BROKEN [=n])".

Other than that the return was the same as before.
"ifconfig -a" just gives the "lo :" part.

If that is literally true, you need to change it from =y to =m, otherwise there will be no module.

You should have a file like this:

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/lib64/modules/4.4.75-gentoo/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko

Except the 4.4.75-gentoo will be different as that is the kernel name from "uname -r".
If I have my shell script correct, try

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ls -l /lib/modules/`uname -r`/kernel/drivers/net/ethernet/*

Those are backticks not apostrophes.

You probably won't find it, because I think you built it into the kernel not as a module. That's what you said in the quote.

[krinn]

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modprobe e1000e && lsmod

if this fail, it's because your kernel has e1000e support by module, but the module cannot be found : which mean you have forget to make modules_install when you have build your kernel

if it works, then we will more need rc-update output

[John R. Graham]

Earlier he reported he used genkernel, which should've done that automatically. Tefrem34, what's the genkernel command you used?

- John

[Tefrem34]

Tony0945,

If that is literally true, you need to change it from =y to =m, otherwise there will be no module

If it is built in, shouldn't it just work then?

John,

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genkernel --menuconfig all

krinn,

if it works, then we will more need rc-update output

Do you mean?

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rc-update add eno1 default