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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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 Posted: Sun May 26, 2024 4:02 pm Post subject: wifi and microphone stopped working after upgrade |
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I updated the world on my laptop and the microphone and wifi no longer work(they are not detected by the system)
I have tried using my old kernel and the updated one and the result is the same.
list of interfaces:
| Code: | t14 /sys/class/net # ls
enp0s31f6 lo
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strangely enough dmesg shows the firmware being loaded for both the microphone and wifi(firmware always loaded 60 seconds after the OS has loaded, this has not changed):
| Code: | t14 ~ # dmesg | grep -i wifi
[ 2.509703] Intel(R) Wireless WiFi driver for Linux
[ 2.509856] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 2.522747] iwlwifi 0000:00:14.3: Detected crf-id 0x400410, cnv-id 0x80400 wfpm id 0x80000020
[ 2.522850] iwlwifi 0000:00:14.3: PCI dev 51f0/0090, rev=0x370, rfid=0x2010d000
[ 2.522931] Loading firmware: iwlwifi-so-a0-gf-a0-89.ucode
[ 2.531993] iwlwifi 0000:00:14.3: TLV_FW_FSEQ_VERSION: FSEQ Version: 0.0.2.42
[ 62.584543] iwlwifi 0000:00:14.3: loaded firmware version 89.e9cec78e.0 so-a0-gf-a0-89.ucode op_mode iwlmvm |
| Code: | t14 ~ # dmesg | grep -i audio
[ 2.553169] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.553229] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 2.553358] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 2.593202] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.593313] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 2.593415] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 2.596103] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.596168] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 2.596328] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 2.596684] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.596724] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 2.596780] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 2.597418] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 2.597476] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 2.597651] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 3.918776] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040380
[ 3.918916] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on Skylake+ platform, using SOF driver
[ 3.919210] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040380
[ 3.979498] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.986254] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 3.996459] sof-audio-pci-intel-tgl 0000:00:1f.3: codec #0 probe error, ret: -2
[ 3.997932] sof-audio-pci-intel-tgl 0000:00:1f.3: codec #2 probe error, ret: -2
[ 3.998547] sof-audio-pci-intel-tgl 0000:00:1f.3: no hda codecs found!
[ 3.998555] sof-audio-pci-intel-tgl 0000:00:1f.3: warning: No matching ASoC machine driver found
[ 3.998565] sof-audio-pci-intel-tgl 0000:00:1f.3: error: no matching ASoC machine driver found - aborting probe
[ 3.998575] sof-audio-pci-intel-tgl 0000:00:1f.3: failed to get machine info -19
[ 5.280715] sof-audio-pci-intel-tgl 0000:00:1f.3: error: sof_probe_work failed err: -19 |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Mon May 27, 2024 7:45 am Post subject: |
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also noting kernel driver is loaded successfully:
| Code: | 00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi (rev 01)
Subsystem: Intel Corporation Device 0090
Kernel driver in use: iwlwifi |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Wed May 29, 2024 6:39 am Post subject: |
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| a few days and reboots later wifi and the microphone just started working, I have not done any changes, still using the same kernel version(6.9.2) |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Sun Jun 09, 2024 6:02 am Post subject: |
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| wifi just stopped working on my other laptop when I started a world update, I will investigate and try to figure out which package fixes this |
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logrusx
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Joined: 22 Feb 2018
Posts: 1756
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| Posted: Sun Jun 09, 2024 3:10 pm Post subject: |
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| Adel Ahmed wrote: | | a few days and reboots later wifi and the microphone just started working, I have not done any changes, still using the same kernel version(6.9.2) |
If you're absolutely sure you did nothing, then consider hardware failure.
Best Regards,
Georgi |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Wed Jun 12, 2024 5:01 am Post subject: |
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I do not believe it's a hardware failure, I began another world upgrade and it happened again.
I've completed the world upgrade and the wifi is still not working, I'm trying to investigate this issue as it happened on 2 laptops and I do not believe they both had wifi hardware faiure.
the common thing here is world upgrade |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Wed Jun 12, 2024 6:03 am Post subject: |
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also the firmware is loaded like it normally does:
| Code: | [ 62.394560] iwlwifi 0000:00:14.3: loaded firmware version 89.e9cec78e.0 so-a0-gf-a0-89.ucode op_mode iwlmvm
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logrusx
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Joined: 22 Feb 2018
Posts: 1756
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| Posted: Wed Jun 12, 2024 10:28 am Post subject: |
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| Adel Ahmed wrote: |
the common thing here is world upgrade |
And the heat that it generates... Are the laptops the same model? Why don't you search for wifi problems for that models, it might be a common issue. World update cannot and should not cause problems.. At least not during operation.
Best Regards,
Georgi |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Wed Jun 12, 2024 12:09 pm Post subject: |
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they are not the same model, I do not think it is heat either as bluetooth is still functional and I believe's it's the same chip as the wireless.
I know one of the laptops has a heat problem, I will try to resolve it and see what happens.
I'll also try nd test the livecd and see if wifi is detected. |
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Adel Ahmed
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Joined: 21 Sep 2012
Posts: 1531
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| Posted: Wed Jun 12, 2024 12:24 pm Post subject: |
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| just tried the livecd and wifi is working fine, I will continue looking around for what is currently causing this issue |
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Kernel & Hardware
