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[SOLVED (kind of)] USB ethenret card randomly disconnecting
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shimitar
Guru
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Joined: 23 Nov 2003
Posts: 320
Location: Italy, Torino

PostPosted: Sun Nov 06, 2022 5:56 pm    Post subject: [SOLVED (kind of)] USB ethenret card randomly disconnecting Reply with quote

Hi all!
i have a Gentoo server at home, it has two ethernet cards and acts as bridge & dnsmasq & stuff.

It's a 5 years old laptop with two USB gigabit ethernet cards. One works just fine, the other sometimes disconnects with this in the dmesg:

Code:

[362524.016500] usb 2-3: USB disconnect, device number 5
[362524.016797] xhci_hcd 0000:00:14.0: WARN Set TR Deq Ptr cmd failed due to incorrect slot or ep state.
[362524.323267] usb 2-3: new SuperSpeed USB device number 6 using xhci_hcd
[362524.340678] usb 2-3: New USB device found, idVendor=2357, idProduct=0601, bcdDevice=30.00
[362524.340698] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=6
[362524.340707] usb 2-3: Product: USB 10/100/1000 LAN
[362524.340714] usb 2-3: Manufacturer: TP-LINK
[362524.340719] usb 2-3: SerialNumber: 000001000000
[362524.470510] usb 2-3: reset SuperSpeed USB device number 6 using xhci_hcd
[362524.490357] Loading firmware: rtl_nic/rtl8153a-3.fw
[362524.516698] r8152 2-3:1.0: load rtl8153a-3 v2 02/07/20 successfully
[362524.545479] r8152 2-3:1.0 eth0: v1.12.13
[362526.072410] r8152 2-3:1.0 enp0s20f0u3: renamed from eth0
[362526.172080] l2tp_core: L2TP core driver, V2.0
[362526.173611] l2tp_netlink: L2TP netlink interface
[362529.578146] IPv6: ADDRCONF(NETDEV_CHANGE): enp0s20f0u3: link becomes ready
[362529.578428] r8152 2-3:1.0 enp0s20f0u3: carrier on


The other one, the one working perfectly, it's a ax88179_178a.

To mitigate this issue i have setup a script to check for link availability and restart it, since it's matter of a few moments before it's again available.
I have replaced the card with another one with same chipset but i get still the same error.

Anybody has any ideas?
I have already set "intel_iommu=off" in grub, that solved a different but similar issue.

It's annoying... IT happens once a day or 5 times a week...
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Willy Gardiol
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Last edited by shimitar on Thu Nov 10, 2022 6:50 am; edited 1 time in total
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Mistwolf
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Joined: 07 Mar 2007
Posts: 189
Location: Edmonton, AB

PostPosted: Sun Nov 06, 2022 6:43 pm    Post subject: Reply with quote

Check this kernel bug. https://bugzilla.kernel.org/show_bug.cgi?id=202541
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mike155
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Joined: 17 Sep 2010
Posts: 4438
Location: Frankfurt, Germany

PostPosted: Sun Nov 06, 2022 7:34 pm    Post subject: Reply with quote

Turn off all power management and autosuspend modes on the ethernet adapter, the USB port and related devices. Use powertop, tab "Tunables".
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shimitar
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Joined: 23 Nov 2003
Posts: 320
Location: Italy, Torino

PostPosted: Sun Nov 06, 2022 8:24 pm    Post subject: Reply with quote

.. how do i do that?

I see "tunables" i have some rows with "good" and some with "bad"...

i don't understand
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shimitar
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Joined: 23 Nov 2003
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Location: Italy, Torino

PostPosted: Thu Nov 10, 2022 6:51 am    Post subject: Reply with quote

for future reference, it seems to be working.

Install powertop, go to "tunables" tab and set to "bad" anything related to USB. At least until this is fixed in kernel....
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