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slackline
Veteran
Joined: 01 Apr 2005
Posts: 1471
Location: /uk/sheffield
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 Posted: Fri Jun 18, 2021 7:47 pm Post subject: USB drive no longer recognised |
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Hi,
I've an external 5TB Seagate USB driver, it worked fine one day then a few months ago it stopped being detected, I left it for a few months and am now looking to get it working again.
Plug the device in and I get the following repeated kernel messages...
| Code: |
[ 3424.592364] usb 1-3.1.2: new full-speed USB device number 59 using xhci_hcd
[ 3424.669451] usb 1-3.1.2: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.54
[ 3424.669455] usb 1-3.1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 3424.669456] usb 1-3.1.2: Product: USB2.0-Serial
[ 3424.677134] ch341 1-3.1.2:1.0: ch341-uart converter detected
[ 3424.677612] usb 1-3.1.2: ch341-uart converter now attached to ttyUSB0
[ 3424.931690] usb 1-3.1.2: USB disconnect, device number 59
[ 3424.931941] ch341-uart ttyUSB0: ch341-uart converter now disconnected from ttyUSB0
[ 3424.931967] ch341 1-3.1.2:1.0: device disconnected
[ 3425.106378] usb 1-3.1.2: new full-speed USB device number 60 using xhci_hcd
[ 3425.382267] usb 1-3.1.2: device descriptor read/64, error -32
[ 3426.212072] usb 1-3.1.2: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.54
[ 3426.212077] usb 1-3.1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 3426.212078] usb 1-3.1.2: Product: USB2.0-Serial
[ 3426.220375] ch341 1-3.1.2:1.0: ch341-uart converter detected
[ 3426.221120] usb 1-3.1.2: ch341-uart converter now attached to ttyUSB0
[ 3426.467969] usb 1-3.1.2: USB disconnect, device number 60
[ 3426.468126] ch341-uart ttyUSB0: ch341-uart converter now disconnected from ttyUSB0
[ 3426.468134] ch341 1-3.1.2:1.0: device disconnected
[ 3429.094371] usb 1-3.1.2: new full-speed USB device number 61 using xhci_hcd
[ 3429.590292] usb 1-3.1.2: device descriptor read/64, error -32
[ 3430.962736] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3431.027360] usb 1-3.1.2: new full-speed USB device number 62 using xhci_hcd
[ 3431.883042] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3431.883382] usb 1-3.1-port2: attempt power cycle
[ 3433.034732] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3433.099284] usb 1-3.1.2: new full-speed USB device number 64 using xhci_hcd
[ 3433.101941] usb 1-3.1.2: Device not responding to setup address.
[ 3433.309016] usb 1-3.1.2: Device not responding to setup address.
[ 3433.514282] usb 1-3.1.2: device not accepting address 64, error -71
[ 3433.514555] usb 1-3.1-port2: unable to enumerate USB device
[ 3433.796283] usb 1-3.1.2: new full-speed USB device number 65 using xhci_hcd
[ 3433.874100] usb 1-3.1.2: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.54
[ 3433.874103] usb 1-3.1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 3433.874104] usb 1-3.1.2: Product: USB2.0-Serial
[ 3433.882806] ch341 1-3.1.2:1.0: ch341-uart converter detected
[ 3433.883539] usb 1-3.1.2: ch341-uart converter now attached to ttyUSB0
[ 3434.148084] usb 1-3.1.2: USB disconnect, device number 65
[ 3434.148190] ch341-uart ttyUSB0: ch341-uart converter now disconnected from ttyUSB0
[ 3434.148201] ch341 1-3.1.2:1.0: device disconnected
[ 3434.320295] usb 1-3.1.2: new full-speed USB device number 66 using xhci_hcd
[ 3434.397571] usb 1-3.1.2: New USB device found, idVendor=1a86, idProduct=7523, bcdDevice= 2.54
[ 3434.397574] usb 1-3.1.2: New USB device strings: Mfr=0, Product=2, SerialNumber=0
[ 3434.397575] usb 1-3.1.2: Product: USB2.0-Serial
[ 3434.405411] ch341 1-3.1.2:1.0: ch341-uart converter detected
[ 3434.405888] usb 1-3.1.2: ch341-uart converter now attached to ttyUSB0
[ 3434.659747] usb 1-3.1.2: USB disconnect, device number 66
[ 3434.659954] ch341-uart ttyUSB0: ch341-uart converter now disconnected from ttyUSB0
[ 3434.659977] ch341 1-3.1.2:1.0: device disconnected
[ 3434.832362] usb 1-3.1.2: new full-speed USB device number 67 using xhci_hcd
[ 3436.114989] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3436.179426] usb 1-3.1.2: new full-speed USB device number 68 using xhci_hcd
[ 3437.510383] usb 1-3.1.2: device descriptor read/64, error -32
[ 3438.483031] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3438.483386] usb 1-3.1-port2: attempt power cycle
|
What is strange is that I've not changed the USB3.0 port that is used so the power should be the same, the cable is a short 50cm cable that is used for this device alone.
The device is detected in some manner since...
| Code: |
# lsusb -v -s 001:018
Bus 001 Device 018: ID 0bc2:ab28 Seagate RSS LLC Seagate Backup Plus Portable 5TB SRD00F1
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0bc2 Seagate RSS LLC
idProduct 0xab28 Seagate Backup Plus Portable 5TB SRD00F1
bcdDevice 1.00
iManufacturer 2 Seagate
iProduct 3 BUP SL
iSerial 1 NA9F769G
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0055
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 4
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 98
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Data-in pipe (0x03)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Data-out pipe (0x04)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Status pipe (0x02)
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Command pipe (0x01)
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x0016
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x0000f41e
BESL Link Power Management (LPM) Supported
BESL value 1024 us
Deep BESL value 61440 us
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
can't get debug descriptor: Resource temporarily unavailable
Device Status: 0x0000
(Bus Powered)
|
But using fdisk just hangs and I see the following in dmesg
| Code: |
[ 3441.306913] usb 1-3.1-port2: Cannot enable. Maybe the USB cable is bad?
[ 3441.770433] INFO: task fdisk:7240 blocked for more than 245 seconds.
[ 3441.770436] Not tainted 5.12.11-gentoo #1
[ 3441.770437] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 3441.770437] task:fdisk state:D stack: 0 pid: 7240 ppid: 6763 flags:0x00000004
[ 3441.770440] Call Trace:
[ 3441.770441] __schedule+0x244/0x6a0
[ 3441.770446] schedule+0x46/0xb0
[ 3441.770447] schedule_preempt_disabled+0xa/0x10
[ 3441.770450] __mutex_lock.constprop.0+0x2a4/0x470
[ 3441.770452] ? find_inode_fast+0x4b/0xa0
[ 3441.770455] ? ilookup+0x88/0xf0
[ 3441.770457] blkdev_get_by_dev+0x119/0x230
[ 3441.770459] ? blkdev_get_by_dev+0x230/0x230
[ 3441.770460] blkdev_open+0x4c/0x90
[ 3441.770461] do_dentry_open+0x14b/0x360
[ 3441.770464] do_open+0x216/0x3b0
[ 3441.770466] path_openat+0xef/0x2b0
[ 3441.770468] ? trace_hardirqs_on+0x2b/0xc0
[ 3441.770470] do_filp_open+0xa5/0x150
[ 3441.770472] do_sys_openat2+0xb0/0x160
[ 3441.770474] __x64_sys_openat+0x53/0x90
[ 3441.770475] do_syscall_64+0x33/0x80
[ 3441.770477] entry_SYSCALL_64_after_hwframe+0x44/0xae
[ 3441.770478] RIP: 0033:0x7fd31a830427
[ 3441.770480] RSP: 002b:00007fffab9c4990 EFLAGS: 00000246 ORIG_RAX: 0000000000000101
[ 3441.770481] RAX: ffffffffffffffda RBX: 00007fffab9c4a10 RCX: 00007fd31a830427
[ 3441.770482] RDX: 0000000000000000 RSI: 000055a069269940 RDI: 00000000ffffff9c
[ 3441.770483] RBP: 000055a069269940 R08: 00000000000001ff R09: 0000000000000000
[ 3441.770484] R10: 0000000000000000 R11: 0000000000000246 R12: 0000000000000000
[ 3441.770484] R13: 000055a06830d849 R14: 0000000000000860 R15: 00007fffab9c5ca8
|
I've also tried connecting it to a USB3.0 port on a laptop without any more success. Tried it on a Raspberry Pi-4b with a little more success....
| Code: |
[3245868.395592] usb 2-2: new SuperSpeed Gen 1 USB device number 59 using xhci_hcd
[3245868.436493] usb 2-2: New USB device found, idVendor=0bc2, idProduct=ac26, bcdDevice= 1.00
[3245868.436513] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[3245868.436526] usb 2-2: Product: BUP Portable
[3245868.436538] usb 2-2: Manufacturer: Seagate
[3245868.436550] usb 2-2: SerialNumber: 00000000NAB9NNMR
[3245868.445888] scsi host1: uas
[3245868.446429] usb usb2-port3: over-current change #49
[3245868.447150] scsi 1:0:0:0: Direct-Access Seagate BUP Portable 0004 PQ: 0 ANSI: 6
[3245868.448522] sd 1:0:0:0: [sdb] Spinning up disk...
[3245868.685375] usb usb2-port4: over-current change #49
[3245868.716442] usb 1-1-port1: over-current change #60
[3245868.925412] usb usb2-port1: over-current change #50
[3245868.957284] usb 1-1-port2: over-current change #60
[3245869.195646] usb 1-1-port3: over-current change #60
[3245869.435635] usb 1-1-port4: over-current change #60
[3245869.535178] .
[3245869.536341] usb 2-2: cmd cmplt err -71
[3245869.615586] usb 2-1: new SuperSpeed Gen 1 USB device number 60 using xhci_hcd
[3245869.646361] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab28, bcdDevice= 1.00
[3245869.646382] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[3245869.646397] usb 2-1: Product: BUP SL
[3245869.646410] usb 2-1: Manufacturer: Seagate
[3245869.646424] usb 2-1: SerialNumber: NA9F769G
[3245869.660793] scsi host2: uas
[3245869.661196] usb usb2-port2: over-current change #48
[3245869.661754] scsi 2:0:0:0: Direct-Access Seagate BUP SL 0304 PQ: 0 ANSI: 6
[3245869.662935] sd 2:0:0:0: [sdc] Spinning up disk...
[3245869.896113] usb 2-2: USB disconnect, device number 59
[3245869.896669] sd 1:0:0:0: tag#28 uas_zap_pending 0 uas-tag 1 inflight: CMD
[3245869.896691] sd 1:0:0:0: tag#28 CDB: opcode=0x0 00 00 00 00 00 00
[3245869.896857] ready
[3245869.896924] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245869.896941] sd 1:0:0:0: [sdb] Sense not available.
[3245869.896981] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245869.896997] sd 1:0:0:0: [sdb] Sense not available.
[3245869.897036] sd 1:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[3245869.897052] sd 1:0:0:0: [sdb] 0-byte physical blocks
[3245869.897079] sd 1:0:0:0: [sdb] Write Protect is off
[3245869.897095] sd 1:0:0:0: [sdb] Mode Sense: 00 00 00 00
[3245869.897115] sd 1:0:0:0: [sdb] Asking for cache data failed
[3245869.897130] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[3245869.986534] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245869.986557] sd 1:0:0:0: [sdb] Sense not available.
[3245869.986601] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245869.986617] sd 1:0:0:0: [sdb] Sense not available.
[3245869.986695] sd 1:0:0:0: [sdb] Attached SCSI disk
[3245870.287185] usb 1-1-port1: over-current change #61
[3245870.435396] usb usb2-port3: over-current change #50
[3245870.527276] usb 1-1-port2: over-current change #61
[3245870.675341] usb usb2-port4: over-current change #50
[3245870.735202] .
[3245870.736372] usb 2-1: cmd cmplt err -71
[3245870.765669] usb 1-1-port3: over-current change #61
[3245870.916200] usb usb2-port1: over-current change #51
[3245870.948836] EXT4-fs error: 35 callbacks suppressed
[3245870.948843] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980448: comm git: reading directory lblock 0
[3245870.948875] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980448: comm git: reading directory lblock 0
[3245870.948897] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980448: comm git: reading directory lblock 0
[3245870.948923] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980354: comm git: reading directory lblock 0
[3245870.948942] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980354: comm git: reading directory lblock 0
[3245870.948962] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #147980354: comm git: reading directory lblock 0
[3245870.948987] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #146669581: comm git: reading directory lblock 0
[3245870.949006] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #146669581: comm git: reading directory lblock 0
[3245870.949024] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #146669581: comm git: reading directory lblock 0
[3245870.949047] EXT4-fs error (device sda1): __ext4_find_entry:1534: inode #146669569: comm git: reading directory lblock 0
[3245871.005665] usb 1-1-port4: over-current change #61
[3245871.156002] usb 2-1: USB disconnect, device number 60
[3245871.156559] sd 2:0:0:0: tag#20 uas_zap_pending 0 uas-tag 1 inflight: CMD
[3245871.156581] sd 2:0:0:0: tag#20 CDB: opcode=0x0 00 00 00 00 00 00
[3245871.156773] ready
[3245871.156844] sd 2:0:0:0: [sdc] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245871.156861] sd 2:0:0:0: [sdc] Sense not available.
[3245871.156900] sd 2:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245871.156915] sd 2:0:0:0: [sdc] Sense not available.
[3245871.156952] sd 2:0:0:0: [sdc] 0 512-byte logical blocks: (0 B/0 B)
[3245871.156969] sd 2:0:0:0: [sdc] 0-byte physical blocks
[3245871.157000] sd 2:0:0:0: [sdc] Write Protect is on
[3245871.157016] sd 2:0:0:0: [sdc] Mode Sense: 70 42 b9 ef
[3245871.157043] sd 2:0:0:0: [sdc] No Caching mode page found
[3245871.157059] sd 2:0:0:0: [sdc] Assuming drive cache: write through
[3245871.206300] sd 2:0:0:0: [sdc] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245871.206320] sd 2:0:0:0: [sdc] Sense not available.
[3245871.206358] sd 2:0:0:0: [sdc] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245871.206372] sd 2:0:0:0: [sdc] Sense not available.
[3245871.206505] sd 2:0:0:0: [sdc] Attached SCSI disk
[3245871.715553] usb 2-1: new SuperSpeed Gen 1 USB device number 61 using xhci_hcd
[3245871.746495] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab28, bcdDevice= 1.00
[3245871.746513] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[3245871.746526] usb 2-1: Product: BUP SL
[3245871.746538] usb 2-1: Manufacturer: Seagate
[3245871.746550] usb 2-1: SerialNumber: NA9F769G
[3245871.754780] scsi host1: uas
[3245871.755398] usb usb2-port2: over-current change #49
[3245871.756100] scsi 1:0:0:0: Direct-Access Seagate BUP SL 0304 PQ: 0 ANSI: 6
[3245871.757519] sd 1:0:0:0: [sdb] Spinning up disk...
[3245871.956497] usb 1-1-port1: over-current change #62
[3245872.195386] usb usb2-port3: over-current change #51
[3245872.197502] usb 1-1-port2: over-current change #62
[3245872.435396] usb usb2-port4: over-current change #51
[3245872.435898] usb 1-1-port3: over-current change #62
[3245872.675497] usb usb2-port1: over-current change #52
[3245872.675927] usb 1-1-port4: over-current change #62
[3245872.815211] .
[3245872.816375] usb 2-1: cmd cmplt err -71
[3245872.916265] usb 2-1: USB disconnect, device number 61
[3245872.916991] sd 1:0:0:0: tag#16 uas_zap_pending 0 uas-tag 1 inflight: CMD
[3245872.917015] sd 1:0:0:0: tag#16 CDB: opcode=0x0 00 00 00 00 00 00
[3245872.917184] ready
[3245872.917254] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245872.917271] sd 1:0:0:0: [sdb] Sense not available.
[3245872.917310] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245872.917325] sd 1:0:0:0: [sdb] Sense not available.
[3245872.917364] sd 1:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[3245872.917379] sd 1:0:0:0: [sdb] 0-byte physical blocks
[3245872.917405] sd 1:0:0:0: [sdb] Write Protect is off
[3245872.917421] sd 1:0:0:0: [sdb] Mode Sense: 00 83 00 0c
[3245872.917440] sd 1:0:0:0: [sdb] Asking for cache data failed
[3245872.917455] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[3245872.966456] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245872.966479] sd 1:0:0:0: [sdb] Sense not available.
[3245872.966523] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245872.966539] sd 1:0:0:0: [sdb] Sense not available.
[3245872.966613] sd 1:0:0:0: [sdb] Attached SCSI disk
[3245873.475607] usb 2-1: new SuperSpeed Gen 1 USB device number 62 using xhci_hcd
[3245873.506584] usb 2-1: New USB device found, idVendor=0bc2, idProduct=ab28, bcdDevice= 1.00
[3245873.506602] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[3245873.506615] usb 2-1: Product: BUP SL
[3245873.506627] usb 2-1: Manufacturer: Seagate
[3245873.506638] usb 2-1: SerialNumber: NA9F769G
[3245873.515338] scsi host1: uas
[3245873.515984] usb usb2-port2: over-current change #50
[3245873.516772] scsi 1:0:0:0: Direct-Access Seagate BUP SL 0304 PQ: 0 ANSI: 6
[3245873.518335] sd 1:0:0:0: [sdb] Spinning up disk...
[3245873.636561] usb 1-1-port1: over-current change #63
[3245873.877268] usb 1-1-port2: over-current change #63
[3245873.965411] usb usb2-port3: over-current change #52
[3245874.115667] usb 1-1-port3: over-current change #63
[3245874.205422] usb usb2-port4: over-current change #52
[3245874.355701] usb 1-1-port4: over-current change #63
[3245874.457007] usb usb2-port1: over-current change #53
[3245874.575228] .
[3245874.576430] usb 2-1: cmd cmplt err -71
[3245874.696025] usb 2-1: USB disconnect, device number 62
[3245874.696572] sd 1:0:0:0: tag#20 uas_zap_pending 0 uas-tag 1 inflight: CMD
[3245874.696594] sd 1:0:0:0: tag#20 CDB: opcode=0x0 00 00 00 00 00 00
[3245874.696771] ready
[3245874.696836] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245874.696853] sd 1:0:0:0: [sdb] Sense not available.
[3245874.696892] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245874.696906] sd 1:0:0:0: [sdb] Sense not available.
[3245874.696943] sd 1:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[3245874.696959] sd 1:0:0:0: [sdb] 0-byte physical blocks
[3245874.696985] sd 1:0:0:0: [sdb] Write Protect is off
[3245874.697001] sd 1:0:0:0: [sdb] Mode Sense: 00 83 00 0c
[3245874.697020] sd 1:0:0:0: [sdb] Asking for cache data failed
[3245874.697035] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[3245874.735893] sd 1:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245874.735906] sd 1:0:0:0: [sdb] Sense not available.
[3245874.735927] sd 1:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=0x07 driverbyte=0x00
[3245874.735934] sd 1:0:0:0: [sdb] Sense not available.
[3245874.735972] sd 1:0:0:0: [sdb] Attached SCSI disk
[3245875.117757] usb 1-1-port1: over-current change #64
[3245875.245489] usb usb2-port2: over-current change #51
[3245875.358158] usb 1-1-port2: over-current change #64
[3245875.596244] usb 1-1-port3: over-current change #64
[3245875.836282] usb 1-1-port4: over-current change #64
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Aside from the obvious of splashing out the vast expense of £5-6 for a new cable I'm wondering if there is anything else I could try? I'm not adverse to ripping it out and connecting it via SCSI and having another internal hard drive but thought I'd seek some advice before breaking out the tools.
Thanks in advance for any thoughts,
slackline
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alamahant
Advocate
Joined: 23 Mar 2019
Posts: 3879
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| Posted: Fri Jun 18, 2021 7:56 pm Post subject: |
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Boot into a livecd and plug in the drive.If all ok then its your kernel.
If not please try a different usb port or new cable.....?
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NeddySeagoon
Administrator
Joined: 05 Jul 2003
Posts: 54236
Location: 56N 3W
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| Posted: Fri Jun 18, 2021 8:14 pm Post subject: |
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slackline,
At 5TB, it has to be rotating rust. A Raspberry Pi probably won't power that.
| Code: | Bus 001 Device 018: ID 0bc2:ab28 Seagate RSS LLC Seagate Backup Plus Portable 5TB SRD00F1
...
(Bus Powered)
MaxPower 100mA |
100mA won't power the drive spin motor, so it must have a PSU.
Does the PSU work?
Even worse, is it provided with a Y-cable?
Ahh ... It has a Micro-USB3 connector on the drive. Is that loose?
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NeddySeagoon
Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail. |
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slackline
Veteran
Joined: 01 Apr 2005
Posts: 1471
Location: /uk/sheffield
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| Posted: Fri Jun 18, 2021 10:02 pm Post subject: |
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Thanks both,
@alamahant : Tried ruling it out by connecting it to a few devices don't think its kernel related.
@NeddySeagoon : The newer Pi4B has sufficient power, I've a second 5TB drive connected and running fine, perhaps I should disconnect it and give this one a try on its own. The micro-usb3 connecter on the drive seems solid (I decided to take it out of the casing this evening). As its now out I'll try removing the USB3 connected and connecting it via SCSI and see if that gives it sufficient power to get it spinning. The cable it uses is a powered cable like this one so it could be the cable is knackered but its not been moved/used much.
Avenues to investigate, thanks for your time as always.
Will report back what I find.
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NeddySeagoon
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Joined: 05 Jul 2003
Posts: 54236
Location: 56N 3W
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| Posted: Fri Jun 18, 2021 10:11 pm Post subject: |
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slackline,
I don't believe the advertised 100mA MaxPower.
UAS can be problematic.
Have you tested in on a USB2 and a USB3 port?
Its not possible to run UAS over USB2, so it won't be a problem there.
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NeddySeagoon
Computer users fall into two groups:-
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figueroa
Advocate
Joined: 14 Aug 2005
Posts: 2964
Location: Edge of marsh USA
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| Posted: Sat Jun 19, 2021 4:04 am Post subject: |
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Read your own error messages?
50cm cable is NOT short. Get a shorter cable. Get a powered USB hub.
A good powered USB hub solved all my USB drive problems.
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Andy Figueroa
hp pavilion hpe h8-1260t/2AB5; spinning rust x3
i7-2600 @ 3.40GHz; 16 gb; Radeon HD 7570
amd64/23.0/split-usr/desktop (stable), OpenRC, -systemd -pulseaudio -uefi |
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Kernel & Hardware
