need help connecting to the VPN

tayga · n00b Joined: 16 Jul 2017 Posts: 14

Hi,

I want to connect to my work VPN from my gentoo machine. Its a pulse protocol and I connected with openconnect:

Hu · Moderator Joined: 06 Mar 2007 Posts: 21633

If the VPN setup adjusted /etc/resolv.conf and your routing tables, then you should be able to directly access work resources as you would if you were in the office. Can you? If not, what happens when you try?

tayga · n00b Joined: 16 Jul 2017 Posts: 14

Thank you for your answer.
Yes the problem is that office specific DNS names are not recognized.
Using IPs are working!

O man I feel dumb.
I never used VPNs before

Hu · Moderator Joined: 06 Mar 2007 Posts: 21633

If everything was working properly, office specific DNS names would be recognized. Now that we know they are not, we know what to analyze and try to fix. Do you know the IP addresses of the office-internal DNS servers? You don't need to tell them to us, but you will need them for debugging. Check your /etc/resolv.conf both with the VPN up and with the VPN down. Does it change when the VPN is up? If yes, are the nameservers shown while the VPN is up the ones that you would have if you were in the office? If /etc/resolv.conf does not change, we need to determine why it does not. If it does, we need to determine why the modified file does not enable you to resolve office-specific names. We do not know yet whether the problem is with your VPN client, or if IT configured the VPN server improperly. Do you have any coworkers (preferably Windows users, as IT often supports them best) that you can ask whether office-specific names work for them? If your coworkers have internal names working, it is more likely a client problem. If internal names do not work for anyone, it is probably an IT problem on the server.

joanandk · Apprentice Joined: 12 Feb 2017 Posts: 169

You have to check the following:
a) Is your company's internal domain name the same as the external one? If yes, then you should use

tayga · n00b Joined: 16 Jul 2017 Posts: 14

Yes, I checked /etc/resolv.conf it changes once i'm connected to VPN.
Two nameservers are added and home 192.168.0.1 is gone.
The way it is suppose to work:
I connect to office network through VPN and after i connect to my workstation. I have VPN credentials and the name of the workstation. Once im connected to VPN I enter the workstation name to remote desktop tool. On work issued windows machine name is recognized but on my gentoo system i have to use ip address for the workstation to connect.

Thanks again for the help

PS
It is a internal office machine name, Global domain names are working

joanandk · Apprentice Joined: 12 Feb 2017 Posts: 169

Banana · Veteran Joined: 21 May 2004 Posts: 1391 Location: Germany