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[SOLVED] I can't change password
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Watsoon
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Joined: 05 Feb 2017
Posts: 4

PostPosted: Tue Feb 14, 2017 8:52 pm    Post subject: [SOLVED] I can't change password Reply with quote

I have used function to restore the forgotten password. The new automatically generated password successfully came to my e-mail.

But when i try to change the password to the new, i get the error: "Could not find email template file :: user_watch_notify_profile".

Also I can't change language (when registering i have installed russian language) with the same error.

What is wrong?


Last edited by Watsoon on Wed Feb 15, 2017 7:33 pm; edited 1 time in total
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John R. Graham
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Joined: 08 Mar 2005
Posts: 9571
Location: Somewhere over Atlanta, Georgia

PostPosted: Tue Feb 14, 2017 9:10 pm    Post subject: Reply with quote

Hi Watsoon. What's the name of the account you're trying to regain access to? Is it this "Watsoon" account or another one?

- John
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I can confirm that I have received between 0 and 499 National Security Letters.
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Watsoon
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PostPosted: Tue Feb 14, 2017 9:54 pm    Post subject: Reply with quote

John R. Graham wrote:
Hi Watsoon. What's the name of the account you're trying to regain access to? Is it this "Watsoon" account or another one?

- John


Hi. Yes, it is this account.
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John R. Graham
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Location: Somewhere over Atlanta, Georgia

PostPosted: Tue Feb 14, 2017 11:20 pm    Post subject: Reply with quote

You are logged in. Just go to the Profile page and change your password. Does that not work?

- John
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I can confirm that I have received between 0 and 499 National Security Letters.
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Watsoon
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Joined: 05 Feb 2017
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PostPosted: Wed Feb 15, 2017 7:03 am    Post subject: Reply with quote

Previously, it did not work.

I don't know what happened, but now it works.

Thank you very much, the problem is solved :)
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fturco
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Joined: 08 Dec 2010
Posts: 486
Location: Italy

PostPosted: Wed Feb 15, 2017 9:39 am    Post subject: Reply with quote

I'm glad you solved your problem. :) Please remember to add the [SOLVED] tag to the title of this thread. Thanks.
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