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trumee
Guru
Joined: 02 Mar 2003
Posts: 551
Location: London,UK
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 Posted: Sat Nov 05, 2016 2:50 am Post subject: Chelsio T420-BT firmware error, any fix? |
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Hello,
I have a T420-BT card which was working fine. I updated the Chelsio driver (ChelsioUwire-2.12.0.3) and since then it stopped working.
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#lspci
07:00.0 Ethernet controller: Chelsio Communications Inc T420-BT Unified Wire Ethernet Controller
07:00.1 Ethernet controller: Chelsio Communications Inc T420-BT Unified Wire Ethernet Controller
07:00.2 Ethernet controller: Chelsio Communications Inc T420-BT Unified Wire Ethernet Controller
07:00.3 Ethernet controller: Chelsio Communications Inc T420-BT Unified Wire Ethernet Controller
07:00.4 Ethernet controller: Chelsio Communications Inc T420-BT Unified Wire Ethernet Controller
07:00.5 SCSI storage controller: Chelsio Communications Inc T420-BT Unified Wire Storage Controller
07:00.6 Fibre Channel: Chelsio Communications Inc T420-BT Unified Wire Storage Controller
07:00.7 Ethernet controller: Chelsio Communications Inc Device 0000
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dmesg gives the following error on modprobe
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#modprobe cxgb4
[ 3126.817244] Chelsio T4/T5/T6 Offload Network Driver - version 2.12.0.3
[ 3126.817488] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3126.817490] cxgb4 0000:07:00.4: Firmware failed to return Configuration Space register 16, err = 6
[ 3126.817496] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3126.817500] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3126.817500] cxgb4 0000:07:00.4: could not connect to FW, error 6
[ 3126.817501] cxgb4 0000:07:00.4: Adapter initialization failed, error 6. Continuing in debug mode
[ 3126.823137] cxgb4 0000:07:00.4 enp7s0f4: renamed from eth0
[ 3126.823145] DMA buffer at bus address 0xffff0000, virtual 0xffff8807c2270000
[ 3126.823158] enp7s0f4: Chelsio T420-BT rev 2 BASE-Fiber_XFI NIC , non-Offload capable
[ 3126.823168] enp7s0f4: S/N: PT03150623, P/N: 110115240D0
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The firmware is available
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#ls -l /lib/firmware/cxgb4
total 1548
-rw-r--r-- 1 root root 179202 Nov 4 21:09 aq1202_fw.cld
-rw-r--r-- 1 root root 208900 Nov 4 21:09 bcm8483.bin
-rw-r--r-- 1 root root 21429 Nov 4 21:09 t4-config.txt
-rw-r--r-- 1 root root 541184 Nov 4 21:09 t4fw-1.15.37.0.bin
lrwxrwxrwx 1 root root 38 Nov 4 21:09 t4fw.bin -> /lib/firmware/cxgb4/t4fw-1.15.37.0.bin
-rw-r--r-- 1 root root 21781 Nov 4 21:09 t5-config.txt
-rw-r--r-- 1 root root 596992 Nov 4 21:09 t5fw-1.15.37.0.bin
lrwxrwxrwx 1 root root 38 Nov 4 21:09 t5fw.bin -> /lib/firmware/cxgb4/t5fw-1.15.37.0.bin
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ethtool shows the firmware-version as N/A:
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# ethtool -i enp7s0f4
driver: cxgb4
version: 2.12.0.3
firmware-version: N/A
bus-info: 0000:07:00.4
supports-statistics: yes
supports-test: no
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no
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I tried to flash the firmware but it returned an error:
| Code: |
# ethtool -f enp7s0f4 t4fw-1.15.37.0.bin
Flashing failed: No such file or directory
dmesg showed
[ 4391.362911] cxgb4 0000:07:00.4: Direct firmware load for t4fw-1.15.37.0.bin failed with error -2
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Buffoon
Veteran
Joined: 17 Jun 2015
Posts: 1369
Location: EU or US
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| Posted: Sat Nov 05, 2016 3:15 am Post subject: |
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| To my knowledge -2 is not found. Have you tried to put firmware into /lib/firmware/? |
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trumee
Guru
Joined: 02 Mar 2003
Posts: 551
Location: London,UK
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| Posted: Sat Nov 05, 2016 4:11 am Post subject: |
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| Buffoon wrote: | | To my knowledge -2 is not found. Have you tried to put firmware into /lib/firmware/? |
That certainly helped. The leds on the device however are still continuously lit even after loading the firmware.
| Code: |
$ ethtool -f enp7s0f4 t4fw-1.15.37.0.bin
$ dmesg |tail -1
[ 3418.126631] cxgb4 0000:07:00.4: loaded firmware t4fw-1.15.37.0.bin
$ ethtool -i enp7s0f4
driver: cxgb4
version: 2.12.0.3
firmware-version: 1.15.37.0, TP 0.0.0.0
bus-info: 0000:07:00.4
supports-statistics: yes
supports-test: no
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: no
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So the firmware loads up fine. However, if i do a reload of the driver it again forgets the firmware
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$rmmod cxgb4
$modprobe cxgb4
dmesg shows
[ 3630.189665] Chelsio T4/T5/T6 Offload Network Driver - version 2.12.0.3
[ 3630.190049] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3630.190051] cxgb4 0000:07:00.4: Firmware failed to return Configuration Space register 16, err = 6
[ 3630.190057] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3630.190060] cxgb4 0000:07:00.4: Firmware reports adapter error: During Device Preparation
[ 3630.190061] cxgb4 0000:07:00.4: could not connect to FW, error 6
[ 3630.190062] cxgb4 0000:07:00.4: Adapter initialization failed, error 6. Continuing in debug mode
[ 3630.195871] cxgb4 0000:07:00.4 enp7s0f4: renamed from eth0
[ 3630.195941] DMA buffer at bus address 0xffff0000, virtual 0xffff8807f7760000
[ 3630.195960] enp7s0f4: Chelsio T420-BT rev 2 BASE-Fiber_XFI NIC , non-Offload capable
[ 3630.195961] enp7s0f4: S/N: PT03150623, P/N: 110115240D0
[ 3630.544320] usb 1-3: reset high-speed USB device number 2 using xhci_hcd
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The driver cxgb4 supports the following parameters
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$modinfo cxgb4
parm: dflt_msg_enable:Chelsio T4/T5/T6 default message enable bitmap (int)
parm: msi:whether to use INTx (0), MSI (1) or MSI-X (2) (int)
parm: tx_coal:use tx WR coalescing, if set to 2, coalescing will be used most of the time improving packets per second troughput but affecting latency (int)
parm: tx_db_wc:use tx WR combining (int)
parm: tx_vm:Use Ethernet TX Workrequests which can be delivered to Virtual Interfaces on the same port. (int)
parm: rx_dma_offset:Offset of RX packets into DMA buffers -- legal values 2 (default) and 0 (int)
parm: num_vf:number of VFs for each of PFs 0-3 (array of uint)
parm: t4_fw_install:whether to have FW auto-installed by driver during attach (0, 1, 2 = prohibited, allowed, encouraged respectively). (int)
parm: fw_attach:whether to connect to FW (int)
parm: dbfifo_int_thresh:doorbell fifo interrupt threshold (int)
parm: dbfifo_drain_delay:usecs to sleep while draining the dbfifo (int)
parm: allow_nonroot_filters:Allow nonroot access to filters (default = 0) (int)
parm: attempt_err_recovery:Attempt to reset and recover from fatal hw errors (default = 0) (int)
parm: select_queue:Select between kernel provided method of selecting or driver method of selecting TX queue. Default is kernel method. (int)
parm: max_eth_qsets:Maximum number of queue sets that will be allocated per adapter, for Nic traffic. Valid values - 32..64, Default value is 32. (int)
parm: deadman_watchdog:Array of elements representing pair of {n,m} where n is timer (min=1000ms, max=60000ms, 0=watchdog off) default 0; m is the mode(Optional), valid values (0=shutdown, 1=pauseoff) default 0 (array of int)
parm: mq_with_1G:Support core no of queues per port, even for 1G port (uint)
parm: user_filter_perc:Percentage of total Filter region space to be allotted for user-filters. Valid values - 0..100. Default is 33 (int)
parm: use_ddr_filters:Use DDR Filters to support more no. of User-Filters (uint)
parm: offload_rx_intr_cnt:Offload RX queue intr cnt threshold (default=1) (uint)
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lumaforge
n00b
Joined: 11 Nov 2016
Posts: 1
Location: Los Angeles, CA
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| Posted: Fri Nov 11, 2016 9:49 pm Post subject: |
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I also could not update through the main system OS.
I ultimately had to boot into DOS (FreeDOS 1.2 on a USB stick) and use the cfut4.exe firmware tool that's a part of their Linux downloadable driver package copied to a folder on the DOS USB stick.
I erased the Firmware, Bios, and Settings, then uploaded the T5 FW and the Bios, then rebooted.
Got the package from: http://service.chelsio.com/
Strangely, it still doesn't show up in lspci (I'm using FreeBSD) but I am no longer experiencing freezing of the device (there are two that simultaneously would go offline during use, despite having different firmwares before I updated them).
Hope this helps.
_________________
Eric Altman
CTO @ LumaForge Inc. |
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trumee
Guru
Joined: 02 Mar 2003
Posts: 551
Location: London,UK
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| Posted: Sat Nov 12, 2016 8:29 pm Post subject: |
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| lumaforge wrote: | I also could not update through the main system OS.
I ultimately had to boot into DOS (FreeDOS 1.2 on a USB stick) and use the cfut4.exe firmware tool that's a part of their Linux downloadable driver package copied to a folder on the DOS USB stick.
I erased the Firmware, Bios, and Settings, then uploaded the T5 FW and the Bios, then rebooted.
Got the package from: http://service.chelsio.com/
Strangely, it still doesn't show up in lspci (I'm using FreeBSD) but I am no longer experiencing freezing of the device (there are two that simultaneously would go offline during use, despite having different firmwares before I updated them).
Hope this helps. |
I did try to erase using the cfut4.exe and flashed the T4 FW. However, the card did not work after that. I think the mistake i made was updating it to the latest firmware since it stopped working with linux kernel 4.4.26.
I have sent it back and getting a replacement. |
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trumee
Guru
Joined: 02 Mar 2003
Posts: 551
Location: London,UK
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| Posted: Tue Nov 15, 2016 2:31 am Post subject: |
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| lumaforge wrote: | I also could not update through the main system OS.
I ultimately had to boot into DOS (FreeDOS 1.2 on a USB stick) and use the cfut4.exe firmware tool that's a part of their Linux downloadable driver package copied to a folder on the DOS USB stick.
I erased the Firmware, Bios, and Settings, then uploaded the T5 FW and the Bios, then rebooted.
Got the package from: http://service.chelsio.com/
Strangely, it still doesn't show up in lspci (I'm using FreeBSD) but I am no longer experiencing freezing of the device (there are two that simultaneously would go offline during use, despite having different firmwares before I updated them).
Hope this helps. |
I get the following in FreeBSD-11
| Code: |
#kldload cxgbe
t4nex0: <Chelsio T420-BT> mem 0xc7280000-0xc72bffff,0xc6800000-0xc6ffffff,0xc73c4000-0xc73c5fff irq 26 at device 0.4 numa-domain 0 on pci3
command 0x3 in mailbox 4 timed out
Firmware reports adapter error: During Device Preparation
t4nex0: encountered fatal error, adapter stopped.
t4nex0: firmware reset failed: 6.
command 0x5 in mailbox 4 timed out
Firmware reports adapter error: During Device Preparation
t4nex0: encountered fatal error, adapter stopped.
t4nex0: error during attach, adapter is now in recovery mode.
kernel: t4nex0: encountered fatal error, adapter stopped.
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By the way my card also stopped working suddenly after an hour or two of use. And therefore i went on the journey of updating the firmware which bricked my card. I suspect the reason the card stops working is probably it gets too hot. |
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