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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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 Posted: Tue May 31, 2016 10:11 am Post subject: Acer 5471g Ethernet interface missing |
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Hi,
I've installed Gentoo via wireless network because Ethernet is not existent. Device wlp3s0 is listed as Ethernet but it's the wireless interface. Module tg3 is loaded and I can see Ethernet interface via lspci but there's no interface after typing ifconfig. In windows it's working, but no Linux distribution finds the Ethernet device. Any clues?
Thanks in advance.
Kind regards,
Peter |
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charles17
Advocate
Joined: 02 Mar 2008
Posts: 3664
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| Posted: Tue May 31, 2016 10:42 am Post subject: Re: Acer 5471g Ethernet interface missing |
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| Will you please pastebin ( http://pastebin.com/ ) your output of lspci -nnkv and post your output of ls -al /sys/class/net/ |
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Tue May 31, 2016 11:17 am Post subject: |
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| Ok, but have to wait until evening CEST (currently at work). |
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Tue May 31, 2016 6:33 pm Post subject: |
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http://pastebin.com/7xAU6Y5e
| Code: | ls -al /sys/class/net/
insgesamt 0
drwxr-xr-x 2 root root 0 31. Mai 20:32 .
drwxr-xr-x 70 root root 0 31. Mai 20:26 ..
lrwxrwxrwx 1 root root 0 31. Mai 20:26 lo -> ../../devices/virtual/net/lo
lrwxrwxrwx 1 root root 0 31. Mai 20:27 wlp3s0 -> ../../devices/pci0000:00/0000:00:1c.1/0000:03:00.0/net/wlp3s0
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NeddySeagoon
Administrator
Joined: 05 Jul 2003
Posts: 54232
Location: 56N 3W
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| Posted: Tue May 31, 2016 8:52 pm Post subject: |
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petersen,
What does show.
The -a means all interfaces, even if they are not up.
_________________
Regards,
NeddySeagoon
Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail. |
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Tue May 31, 2016 9:06 pm Post subject: |
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| Code: |
pete boot # ifconfig -a
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 0 (Lokale Schleife)
RX packets 28 bytes 1760 (1.7 KiB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 28 bytes 1760 (1.7 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlp3s0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
inet 192.168.178.23 netmask 255.255.255.0 broadcast 192.168.178.255
inet6 fe80::c646:19ff:fe48:e380 prefixlen 64 scopeid 0x20<link>
ether c4:46:19:48:e3:80 txqueuelen 1000 (Ethernet)
RX packets 189538 bytes 235428545 (224.5 MiB)
RX errors 0 dropped 9 overruns 0 frame 0
TX packets 125885 bytes 18054118 (17.2 MiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
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charles17
Advocate
Joined: 02 Mar 2008
Posts: 3664
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| Posted: Wed Jun 01, 2016 4:14 am Post subject: |
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So tg3 is built as a module? Then please | Code: | | dmesg | grep 02:00.0 |
Have you tried with tg3 built-in? |
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NeddySeagoon
Administrator
Joined: 05 Jul 2003
Posts: 54232
Location: 56N 3W
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| Posted: Wed Jun 01, 2016 7:03 pm Post subject: |
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petersen,
Is tg3 in the output of lsmod?
If not,
What do you have in now?
Is tg3 loaded?
Any errors at the end of dmesg?
_________________
Regards,
NeddySeagoon
Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail. |
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Thu Jun 02, 2016 6:14 am Post subject: |
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tg3 is loaded and there are no errors in dmesg.
Still no Ethernet. |
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charles17
Advocate
Joined: 02 Mar 2008
Posts: 3664
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| Posted: Thu Jun 02, 2016 7:10 am Post subject: |
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| petersen wrote: | tg3 is loaded and there are no errors in dmesg.
Still no Ethernet. |
So what about showing us your "dmesg | grep 02:00.0" again? |
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ct85711
Veteran
Joined: 27 Sep 2005
Posts: 1791
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| Posted: Thu Jun 02, 2016 3:09 pm Post subject: |
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doing a quick search on, can up with this wiki from arch, that you may want to try
https://wiki.archlinux.org/index.php?title=Network_configuration&redirect=no#Broadcom_BCM57780
The main part, which may help is this:
| Quote: | This Broadcom chipset sometimes does not behave well unless you specify the order of the modules to be loaded. The modules are broadcom and tg3, the former needing to be loaded first.
These steps should help if your computer has this chipset:
Find your NIC in lspci output:
$ lspci | grep Ethernet
02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM57780 Gigabit Ethernet PCIe (rev 01)
If your wired networking is not functioning in some way or another, try unplugging your cable then doing the following:
# modprobe -r tg3
# modprobe broadcom
# modprobe tg3
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Thu Jun 02, 2016 6:41 pm Post subject: |
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| Thank you. Now it's working, but how to change the load order permanently? The method from arch wiki doesn't work. Thank you guys for your support! |
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khayyam
Watchman
Joined: 07 Jun 2012
Posts: 6227
Location: Room 101
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| Posted: Thu Jun 02, 2016 8:12 pm Post subject: |
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| petersen wrote: | | Now it's working, but how to change the load order permanently? |
petersen ... it should suffice to do the following:
| /etc/conf.d/modules: | | modules_4="${modules_4} broadcom tg3" |
If that doesn't work you should be able to use 'install' (see: "man modprobe.d"), eg (untested):
| /etc/modprobe.d/tg3.conf: | | install tg3 /sbin/modprobe broadcom ; /sbin/modprobe -i tg3 |
HTH & best ... khay |
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petersen
n00b
Joined: 28 Apr 2005
Posts: 53
Location: Germany
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| Posted: Fri Jun 03, 2016 9:17 pm Post subject: |
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That's the problem why it's not working at startup, only manually after login:
| Code: | | 12.767490] tg3 0000:02:00.0: Problem fetching invariants of chip, aborting |
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