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Ottre
Tux's lil' helper
Tux's lil' helper


Joined: 23 Dec 2012
Posts: 129

PostPosted: Mon May 02, 2016 6:09 am    Post subject: Is this hard drive dead? Reply with quote

Yesterday I picked up a MacBook a1181 that failed to boot OS X.

After figuring out how to get past the Select CD-ROM Boot Type screen, I managed to boot SystemRescueCD.

Here's the output from the smartctl long test:

Code:

smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.14.43-std453-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..55GSX
Device Model:     TOSHIBA MK4055GSX
Serial Number:    89Q2C1UBT
LU WWN Device Id: 5 000039 1f33890c8
Firmware Version: FG011M
User Capacity:    400,088,457,216 bytes [400 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s
Local Time is:    Mon May  2 04:50:22 2016 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)   Offline data collection activity
               was never started.
               Auto Offline Data Collection: Disabled.
Self-test execution status:      (  41)   The self-test routine was interrupted
               by the host with a hard or soft reset.
Total time to complete Offline
data collection:       (  120) seconds.
Offline data collection
capabilities:           (0x5b) SMART execute Offline immediate.
               Auto Offline data collection on/off support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               No Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     ( 176) minutes.
SCT capabilities:           (0x0039)   SCT Status supported.
               SCT Error Recovery Control supported.
               SCT Feature Control supported.
               SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       1690
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       1269
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       260
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   094   094   000    Old_age   Always       -       2744
 10 Spin_Retry_Count        0x0033   125   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       1053
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       69
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       18087971
193 Load_Cycle_Count        0x0032   087   087   000    Old_age   Always       -       134964
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       27 (Min/Max 12/50)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       108
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       39
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       121
222 Loaded_Hours            0x0032   098   098   000    Old_age   Always       -       1119
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       330
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 498 (device log contains only the most recent five errors)
   CR = Command Register [HEX]
   FR = Features Register [HEX]
   SC = Sector Count Register [HEX]
   SN = Sector Number Register [HEX]
   CL = Cylinder Low Register [HEX]
   CH = Cylinder High Register [HEX]
   DH = Device/Head Register [HEX]
   DC = Device Command Register [HEX]
   ER = Error register [HEX]
   ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 498 occurred at disk power-on lifetime: 2738 hours (114 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 0a 2e 16 70 43  Error: UNC 10 sectors at LBA = 0x0370162e = 57677358

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 30 08 16 70 40 00      00:02:10.164  READ DMA EXT
  25 00 30 08 16 70 40 00      00:02:06.330  READ DMA EXT
  25 00 30 08 16 70 40 00      00:02:02.490  READ DMA EXT
  25 00 08 a0 81 1e 40 00      00:02:02.474  READ DMA EXT
  25 00 30 08 16 70 40 00      00:01:58.641  READ DMA EXT

Error 497 occurred at disk power-on lifetime: 2738 hours (114 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 0a 2e 16 70 43  Error: UNC 10 sectors at LBA = 0x0370162e = 57677358

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 30 08 16 70 40 00      00:02:06.330  READ DMA EXT
  25 00 30 08 16 70 40 00      00:02:02.490  READ DMA EXT
  25 00 08 a0 81 1e 40 00      00:02:02.474  READ DMA EXT
  25 00 30 08 16 70 40 00      00:01:58.641  READ DMA EXT
  2f 00 01 10 00 00 00 00      00:01:58.641  READ LOG EXT

Error 496 occurred at disk power-on lifetime: 2738 hours (114 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 0a 2e 16 70 43  Error: UNC 10 sectors at LBA = 0x0370162e = 57677358

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 30 08 16 70 40 00      00:02:02.490  READ DMA EXT
  25 00 08 a0 81 1e 40 00      00:02:02.474  READ DMA EXT
  25 00 30 08 16 70 40 00      00:01:58.641  READ DMA EXT
  2f 00 01 10 00 00 00 00      00:01:58.641  READ LOG EXT
  60 08 90 a0 81 1e 40 00      00:01:54.575  READ FPDMA QUEUED

Error 495 occurred at disk power-on lifetime: 2738 hours (114 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 0a 2e 16 70 43  Error: UNC 10 sectors at LBA = 0x0370162e = 57677358

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  25 00 30 08 16 70 40 00      00:01:58.641  READ DMA EXT
  2f 00 01 10 00 00 00 00      00:01:58.641  READ LOG EXT
  60 08 90 a0 81 1e 40 00      00:01:54.575  READ FPDMA QUEUED
  60 30 88 08 16 70 40 00      00:01:54.567  READ FPDMA QUEUED
  60 20 80 e8 15 70 40 00      00:01:54.542  READ FPDMA QUEUED

Error 494 occurred at disk power-on lifetime: 2738 hours (114 days + 2 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 8a 2e 16 70 63  Error: UNC at LBA = 0x0370162e = 57677358

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 08 90 a0 81 1e 40 00      00:01:54.575  READ FPDMA QUEUED
  60 30 88 08 16 70 40 00      00:01:54.567  READ FPDMA QUEUED
  60 20 80 e8 15 70 40 00      00:01:54.542  READ FPDMA QUEUED
  60 20 78 c8 15 70 40 00      00:01:54.540  READ FPDMA QUEUED
  60 30 70 98 15 70 40 00      00:01:54.529  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended captive    Interrupted (host reset)      90%      2738         -
# 2  Short offline       Completed: read failure       00%      2738         20343600

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Can somebody confirm this drive is dead?

I'm not familiar with smartmontools. The last time I had a failed drive I used badblocks to diagnose it.
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vaxbrat
l33t
l33t


Joined: 05 Oct 2005
Posts: 731
Location: DC Burbs

PostPosted: Mon May 02, 2016 7:15 am    Post subject: ick Reply with quote

200+ reallocated sectors but it's only been on for 2700+ hours. Compare with a drive on one of my boxes that's been running for almost an order of magnitude longer (see 9 Power_on_hours) and no reallocated sectors. OTOH notice that I've only power cycled my drive less than 30 times during its entire lifetime while your laptop has been cycled 1000+ times. That's the difference between a laptop drive which is constantly getting spun to conserve power versus a desktop that's kept running 24x7. For laptops, I'd recommand an ssd drive because of all of the bouncing around:

Code:
figo sddm # smartctl -a /dev/sdb
smartctl 6.4 2015-06-04 r4109 [x86_64-linux-4.1.15-gentoo-r1] (local build)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     HGST HDS724040ALE640
Serial Number:    PK1334PBG8971S
LU WWN Device Id: 5 000cca 23dc3c59b
Firmware Version: MJAOA580
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon May  2 03:06:59 2016 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (   24) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        ( 576) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   137   137   054    Pre-fail  Offline      -       79
  3 Spin_Up_Time            0x0007   185   185   024    Pre-fail  Always       -       418 (Average 417)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       28
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   121   121   020    Pre-fail  Offline      -       34
  9 Power_On_Hours          0x0012   098   098   000    Old_age   Always       -       15471
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       28
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       664
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       664
194 Temperature_Celsius     0x0002   142   142   000    Old_age   Always       -       42 (Min/Max 15/60)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0


I wouldn't trust it for anything at this point.
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frostschutz
Advocate
Advocate


Joined: 22 Feb 2005
Posts: 2977
Location: Germany

PostPosted: Mon May 02, 2016 10:42 am    Post subject: Reply with quote

It's dead. Reallocated sectors, Pending sectors, error log entries that are very recent, read failure in selftest - which you should run regularly but didn't - set up smartmontools in the future.
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krinn
Watchman
Watchman


Joined: 02 May 2003
Posts: 7470

PostPosted: Mon May 02, 2016 10:45 am    Post subject: Reply with quote

Without even looking at any values...
Now that "in your mind" the drive "might be" dead, could you seriously keep trusting it?

I'm afraid, as long as your mind will have doubt, you won't be able to use it safely.
Even if anyone would tell you the drive is ok, will you trust that guy, it's your datas on it, not his.
Only one person here that could made my mind change on a disk status, NeddySeagoon, but even coming from him, i'm unsure it would make my mind change, just because if he say anything here i will see his signature with his quote "Computer users fall into two groups: those that do backups, those that have never had a hard drive fail."

So dead or not, you should change it, because anytime you will use your laptop, you'll be scare to save anything on it that might get lost.
As you see, it's not if it is really dead or not, it's just if you have faith or not in it ; and the answer is easy, if you ask us, it's because you have lost it already.

What is sure, with your disk_shift and g-sense value, the drive has taken a shock.
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