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xaviermiller
Bodhisattva
Joined: 23 Jul 2004
Posts: 8708
Location: ~Brussels - Belgique
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 Posted: Sun Jun 07, 2015 9:06 pm Post subject: [smartctl] disque HS ? |
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Hello,
Le système ne répond pas... et smartctl me semble donner des erreurs.
Est-ce le cas ? Faut-il remplacer le disque ?
| Code: | smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.14.43-std453-amd64] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: HGST Travelstar 7K1000
Device Model: HGST HTS721010A9E630
Serial Number: JG40006EG4PT5C
LU WWN Device Id: 5 000cca 6a6c2233e
Firmware Version: JB0OA3B0
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 2.6, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Sun Jun 7 23:00:39 2015 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 45) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 173) minutes.
SCT capabilities: (0x003d) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 084 084 062 Pre-fail Always - 2818361
2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0
3 Spin_Up_Time 0x0007 181 181 033 Pre-fail Always - 2
4 Start_Stop_Count 0x0012 099 099 000 Old_age Always - 1784
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0
9 Power_On_Hours 0x0012 091 091 000 Old_age Always - 4165
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1766
191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1584070698
193 Load_Cycle_Count 0x0012 083 083 000 Old_age Always - 170202
194 Temperature_Celsius 0x0002 222 222 000 Old_age Always - 27 (Min/Max 12/43)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 1
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 152
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 9
223 Load_Retry_Count 0x000a 100 100 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 1592 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 1592 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 a8 08 7c 64 40 00 00:58:52.229 WRITE FPDMA QUEUED
61 08 a0 28 3f 5e 40 00 00:58:52.229 WRITE FPDMA QUEUED
61 08 98 c0 79 64 40 00 00:58:52.229 WRITE FPDMA QUEUED
61 08 90 b0 b8 5f 40 00 00:58:52.229 WRITE FPDMA QUEUED
61 08 88 40 6f 64 40 00 00:58:52.228 WRITE FPDMA QUEUED
Error 1591 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 30 20 3f 5e 40 00 00:58:48.995 WRITE FPDMA QUEUED
61 08 28 28 c4 04 40 00 00:58:48.994 WRITE FPDMA QUEUED
61 08 30 f8 35 63 40 00 00:58:48.994 WRITE FPDMA QUEUED
61 08 28 28 42 03 40 00 00:58:48.994 WRITE FPDMA QUEUED
61 08 30 c0 3f 03 40 00 00:58:48.993 WRITE FPDMA QUEUED
Error 1590 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 98 e8 6b 64 40 00 00:58:45.756 WRITE FPDMA QUEUED
61 3d b0 a9 3d 18 40 00 00:58:45.756 WRITE FPDMA QUEUED
61 20 88 78 b5 33 40 00 00:58:45.756 WRITE FPDMA QUEUED
61 08 80 20 3f 5e 40 00 00:58:45.755 WRITE FPDMA QUEUED
61 08 a8 20 ee ab 40 00 00:58:45.755 WRITE FPDMA QUEUED
Error 1589 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 a0 28 3f 5e 40 00 00:58:42.483 WRITE FPDMA QUEUED
61 08 98 b0 b2 74 40 00 00:58:42.483 WRITE FPDMA QUEUED
61 08 90 60 6f 11 40 00 00:58:42.482 WRITE FPDMA QUEUED
61 08 88 c8 ca 04 40 00 00:58:42.482 WRITE FPDMA QUEUED
61 20 c0 f8 b4 33 40 00 00:58:42.482 WRITE FPDMA QUEUED
Error 1588 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 08 38 c0 01 3b 40 00 00:58:39.231 WRITE FPDMA QUEUED
61 08 90 a8 ec 11 40 00 00:58:39.231 WRITE FPDMA QUEUED
61 08 20 b0 02 0a 40 00 00:58:39.231 WRITE FPDMA QUEUED
61 08 18 b8 d5 93 40 00 00:58:39.230 WRITE FPDMA QUEUED
61 08 10 18 18 04 40 00 00:58:39.230 WRITE FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 50% 4165 369872
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay. |
_________________
Kind regards,
Xavier Miller |
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xaviermiller
Bodhisattva
Joined: 23 Jul 2004
Posts: 8708
Location: ~Brussels - Belgique
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| Posted: Sun Jun 07, 2015 10:23 pm Post subject: |
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Ce disque a moins de 2 ans ; puis-je faire appliquer la garantie européenne, l'ayant acheté dans un magasin en Europe ?
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Kind regards,
Xavier Miller |
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xaviermiller
Bodhisattva
Joined: 23 Jul 2004
Posts: 8708
Location: ~Brussels - Belgique
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| Posted: Mon Jun 08, 2015 8:33 am Post subject: |
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Voici ce qu'on voit dans dmesg: | Code: | Jun 8 10:33:04 sysresccd kernel: ata1.00: configured for UDMA/133
Jun 8 10:33:04 sysresccd kernel: sd 0:0:0:0: [sda] Unhandled sense code
Jun 8 10:33:04 sysresccd kernel: sd 0:0:0:0: [sda]
Jun 8 10:33:04 sysresccd kernel: Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jun 8 10:33:04 sysresccd kernel: sd 0:0:0:0: [sda]
Jun 8 10:33:04 sysresccd kernel: Sense Key : Medium Error [current] [descriptor]
Jun 8 10:33:04 sysresccd kernel: Descriptor sense data with sense descriptors (in hex):
Jun 8 10:33:04 sysresccd kernel: 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Jun 8 10:33:04 sysresccd kernel: 00 2d 30 00
Jun 8 10:33:04 sysresccd kernel: sd 0:0:0:0: [sda]
Jun 8 10:33:04 sysresccd kernel: Add. Sense: Unrecovered read error - auto reallocate failed
Jun 8 10:33:04 sysresccd kernel: sd 0:0:0:0: [sda] CDB:
Jun 8 10:33:04 sysresccd kernel: Read(10): 28 00 00 2d 30 00 00 00 08 00
Jun 8 10:33:04 sysresccd kernel: end_request: I/O error, dev sda, sector 2961408
Jun 8 10:33:04 sysresccd kernel: Buffer I/O error on device sda2, logical block 344320
Jun 8 10:33:04 sysresccd kernel: ata1: EH complete
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Xavier Miller |
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boozo
Advocate
Joined: 01 Jul 2004
Posts: 3193
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| Posted: Wed Jun 10, 2015 4:02 pm Post subject: Re: [smartctl] disque HS ? |
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'alute
je ne suis très loin d'être un expert et je ne sais pas si le(s) service(s) qui tourne(nt) dessus ou les données son critiques mais, de prime abord, je tenterai de réallouer les badblocks et voir ensuite quoi décider car on trouve de tout comme infos et ressentis sur les données smart et sans nécessaire fiabilité/reproductibilité (*) à ce que j'ai lu ou expérimenté ici pas le passé ; sauf à dire et entendre toujours "c'est pas bon signe... donc de toute façon les BP disent : on prends zéro risque ; on remplace".
A voir le sentiment des autres mais amha ici : je vois juste 1 ré-alloc, rien de traité et 152 LBA ~bizarres "en attente"... ok c'est peut-être un peu lourd à traiter certes - quoique ça doit pouvoir se tenter pour voir (btw, c'est souvent le LCC qui interpelle mais ici ta valeur en 192 me surprend un peu  à creuser)
Au-delà donc c'est selon ton niveau de contrainte et pis... faut expérimenter un peu aussi hein ?  (vérifier les connectiques, cables, etc et cf. man, details et process si besoins)
| xaviermiller wrote: | | # smartctl -a ...: |
(...)
___5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
(...)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1584070698
193 Load_Cycle_Count 0x0012 083 083 000 Old_age Always - 170202
___196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 1
___197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 152
___198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 9
(...)
Error 1592 occurred at disk power-on lifetime: 4165 hours (173 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 08 20 41 65 00 Error: WP at LBA = 0x00654120 = 6635808
(...)
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 50% 4165 369872
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(*) A titre d'exemple personnel et ce n'est en rien une référence je viens de le dire, j'ai sur un laptop un disque avec une 10zaine de blocks HS depuis des lustes (nan vraiment, vraiment) et tant que je n'écris pas _dessus_ tout va bien sinon y me gueule des erreurs d'e/s à la pelle pendant 30sec. dans les logs mais pas plus c'est tout 
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" Un psychotique, c'est quelqu'un qui croit dur comme fer que 2 et 2 font 5, et qui en est pleinement satisfait.
Un névrosé, c'est quelqu'un qui sait pertinemment que 2 et 2 font 4, et ça le rend malade ! " |
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xaviermiller
Bodhisattva
Joined: 23 Jul 2004
Posts: 8708
Location: ~Brussels - Belgique
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| Posted: Wed Jun 10, 2015 6:34 pm Post subject: |
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Hello,
J'ai pour le moment isolé le malade, et remplacé par son clone. J'ai pu cloner le disque, j'ai bousillé la partoche BOOT de Microsoft, mais au final, seuls quelques dizaines de données dans le $MFT et fichiers ont été perdus.
C'est pas mon ordi, mais je suis content de l'avoir remis d'aplomb, en attendant de voir ce que je fais de ce disque récalcitrant. Je contacterai le fabricant, j'ai un numéro de contact pour ma contrée.
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Xavier Miller |
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