Cannot print using hplip

billydv · Posted: Fri Jan 09, 2015 1:15 am Post subject: Cannot print using hplip

Not sure but some update in the last month broke my printing capability. Hplip gets communication errors with 2 of my hp printers that are networked. If I install the printer through cups, I can print to it. Is anyone running into this?
_________________
Billy DeVincentis

bammbamm808 · Guru Joined: 08 Dec 2002 Posts: 548 Location: Hawaii

Just installed hplip and it's working fine with our LaserJet Pro 400 color. (Great linux printer, BTW)
_________________
MSI MAG B550 Tomahawk
Ryzen 3900x
32Gb Samsung B-die (16GB dual rank x2) DDR4 @ 3200MHz, cl14
Geforce RTX 2070S 8GB
Samsung m.2 NVME pcie-3.0
Etc....

billydv · Posted: Fri Jan 09, 2015 12:45 pm Post subject:

can you post your emerge --info?
_________________
Billy DeVincentis

Xywa · Posted: Fri Jan 09, 2015 12:59 pm Post subject: Re: Cannot print using hplip

bammbamm808 · Guru Joined: 08 Dec 2002 Posts: 548 Location: Hawaii

billydv · Posted: Mon Jan 12, 2015 2:00 am Post subject:

Okay, reemerged cups followed by hplip and remoced all devices and started again. Netwrok devices are found but upon chosing a printer and trying to install it, Here is the message

Unable to communicate with the device. Please check the device and try again.

I have no idea what is causing this.
_________________
Billy DeVincentis

billydv · Posted: Mon Jan 12, 2015 2:17 am Post subject:

hp-check -t
Saving output in log file: /home/billydv/hp-check.log

HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper
dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version

warning: gentoo-2.2 version is not supported. Using gentoo-any versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

Kernel: 3.17.7-gentoo #1 SMP PREEMPT Mon Dec 29 08:14:00 EST 2014 GNU/Linux
Host: linux1
Proc: 3.17.7-gentoo #1 SMP PREEMPT Mon Dec 29 08:14:00 EST 2014 GNU/Linux
Distribution: gentoo 2.2
Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for gentoo distro 2.2 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.10
html=/usr/share/doc/hplip-3.14.10/html
icon=/usr/share/applications
cupsbackend=/usr/libexec/cups/backend
cupsfilter=/usr/libexec/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.14.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

policykit Admin-Policy-framework OPTIONAL - 0.112 OK -
gs Ghostscript REQUIRED 7.05 9.15 OK -
network Network-wget OPTIONAL - 1.16.1 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.8.12 OK -
cups CUPS REQUIRED 1.1 2.0.1 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.999 OK -

-------------------------
| General Dependencies |
-------------------------

error: reportlab Python-PDF-Lib OPTIONAL 2.0 3.1.44 MISSING 'reportlab needs to be installed'
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11.3 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.19 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.9 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.11.3 OK -
cups-devel CUPS-SDK REQUIRED - 2.0.1 OK -
sane-devel SANE-SDK REQUIRED - 1.0.24 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.24 OK -
cups-image CUPS-Image-Lib REQUIRED - 2.0.1 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.3 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

gcc gcc-Compiler REQUIRED - 4.8.4 OK -
libtool Build-tools REQUIRED - 2.4.4 OK -
make GNU-Build-tools REQUIRED 3.0 4.1 OK -

----------------------
| Python Extentions |
----------------------

cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
hpmudext IO-Extension REQUIRED - 3.14.10 OK -

-----------------------
| Scan Configuration |
-----------------------

hpaio HPLIP-SANE-Backend REQUIRED - 3.14.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.14.10 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/hp_LaserJet_3380?zc=NPIE9FEB8' is a Hewlett-Packard hp_LaserJet_3380 all-in-one
device `epson2:net:192.168.1.13' is a Epson PID 0860 flatbed scanner

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Artisan_835
-----------
Type: Unknown
Device URI: lpd://192.168.1.13/ENPQueue
PPD: /etc/cups/ppd/Artisan_835.ppd
PPD Description: Epson Artisan 835 - CUPS+Gutenprint v5.2.10
Printer The printer did not respond.disabled since Wed 22 Oct 2014 11:42:10 AM EDT -
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

Epson_Stylus_Photo_1400
-----------------------
Type: Unknown
Device URI: smb://windows1/ep1400
PPD: /etc/cups/ppd/Epson_Stylus_Photo_1400.ppd
PPD Description: Epson Stylus Photo 1400 Foomatic/gutenprint-ijs-simplified.5.2
Printer Unable to connect to CIFS host after (tried 3 times)ce Sat 08 Mar 2014 11:26:20 AM EST -
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

HP_HP_Officejet_Pro_L7700
-------------------------
Type: Unknown
Device URI: dnssd://Officejet%20Pro%20L7700%20%5B30D69B%5D._pdl-datastream._tcp.local/
PPD: /etc/cups/ppd/HP_HP_Officejet_Pro_L7700.ppd
PPD Description: HP Officejet Pro l7700, hpcups 3.14.10
Printer status: printer HP_HP_Officejet_Pro_L7700 is idle. enabled since Wed 07 Jan 2015 07:22:51 PM EST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.

hp_LaserJet_2420
----------------
Type: Printer
Device URI: hp:/net/hp_LaserJet_2420?zc=HP-2420
PPD: /etc/cups/ppd/hp_LaserJet_2420.ppd
PPD Description: HP LaserJet 2420 Postscript (recommended)
Printer status: printer hp_LaserJet_2420 is idle. enabled since Mon 05 Jan 2015 08:12:20 PM EST
Communication status: Good

hp_LaserJet_3380
----------------
Type: Printer
Device URI: hp:/net/hp_LaserJet_3380?zc=NPIE9FEB8
PPD: /etc/cups/ppd/hp_LaserJet_3380.ppd
PPD Description: HP LaserJet 3380 Postscript (recommended)
Printer status: printer hp_LaserJet_3380 is idle. enabled since Tue 28 Jan 2014 10:27:19 PM EST
Communication status: Good

--------------
| PERMISSION |
--------------

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 1
Total Warnings: 4
_________________
Billy DeVincentis

bammbamm808 · Guru Joined: 08 Dec 2002 Posts: 548 Location: Hawaii

It looks like you haven't tried running hp-setup as root. Should be there if you emerged hplip. See if that helps.
_________________
MSI MAG B550 Tomahawk
Ryzen 3900x
32Gb Samsung B-die (16GB dual rank x2) DDR4 @ 3200MHz, cl14
Geforce RTX 2070S 8GB
Samsung m.2 NVME pcie-3.0
Etc....

billydv · Posted: Tue Jan 13, 2015 1:09 pm Post subject:

as root it works
_________________
Billy DeVincentis

FroL_Onn · n00b Joined: 20 Oct 2013 Posts: 55

billydv · Posted: Tue Jan 20, 2015 1:04 am Post subject:

Haven't tried everything yet but it seems to work alright if hp-setup is run from konsole as root.
_________________
Billy DeVincentis

FroL_Onn · n00b Joined: 20 Oct 2013 Posts: 55

donjames · Posted: Sun Feb 15, 2015 9:58 pm Post subject:

Here's what I did to get my HP p1606dn to print:

0. Disabled usb printing in the kernel.

1. Set USE flags: snmp hpcups. Deleted USE flags: avahi static-ppds hpijs

2. # emerge -uDNv hplip

3. # /etc/init.d/cupsd start

4. Crank up your web browser and go to http://localhost:631. Add your printer.

5. Make sure you are using python2.7.
# eselect python list
# eselect python set python2.7

6. # hp-setup

7. # /etc/init.d/cupsd restart

8. Access http://localhost:631 with your web browser. Click on the printer. Choose "maintenance" and then choose "print test page"

Now, this machine prints in duplex mode.

Regards,

Don James