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Requesting help for networked Brother DCP-7065DN printer
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dufeu
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Joined: 30 Aug 2002
Posts: 734
Location: US-FL-EST

PostPosted: Fri Sep 20, 2013 2:02 am    Post subject: Requesting help for networked Brother DCP-7065DN printer Reply with quote

I've downloaded the relevant package files from the Brother support site and unpacked/installed them. CUPS 'sees' the printers, gets and claims to set the available options and sends both 'print test page' and 'print self test' print jobs which it claims go through to completion. However, nothing prints.

I've read all the relatively recent {2010 and newer} Brother printer related posts I could find in the Gentoo forums including:
At this point, I've read so much I'm dazed and confused rather then enlightened.

The following information may mean something to someone.

To get the information below, I reset the CUPS log files, restarted 'cupsd' {and associated 'cups-browserd'} and created two DCP-7065DN printers. One printer for each method of access 'seen' by CUPS. In each case, I pointed to the 'ppd' file I got from Brother's support site.

After creating each printer, I sent a 'print test page' and a 'print self test' for the newly created printer. These are the resultant printer creation, print jobs and associated logs:
Code:
DCP-7065DN-dnssd (Idle, Accepting Jobs, Not Shared)

Description:   installed via cups using DCP7065DN.ppd
Location:   
Driver:   Brother DCP7065DN for CUPS (grayscale, 2-sided printing)
Connection:   dnssd://Brother%20DCP-7065DN._pdl-datastream._tcp.local/
Defaults:   job-sheets=none, none media=na_letter_8.5x11in sides=one-sided

DCP-7065DN-dnssd-258    Unknown    Withheld    1k    Unknown     completed at
Thu 19 Sep 2013 08:42:17 PM EDT     
DCP-7065DN-dnssd-257    Unknown    Withheld    1k    Unknown     completed at
Thu 19 Sep 2013 08:42:06 PM EDT

Access_Log
localhost - root [19/Sep/2013:20:39:47 -0400] "POST /admin/ HTTP/1.1" 200 60 - -
localhost - - [19/Sep/2013:20:39:47 -0400] "POST / HTTP/1.1" 401 91 CUPS-Get-Devices successful-ok
localhost - root [19/Sep/2013:20:39:47 -0400] "POST / HTTP/1.1" 200 2593 CUPS-Get-Devices -
localhost - root [19/Sep/2013:20:39:47 -0400] "POST /admin/ HTTP/1.1" 200 3633 - -
localhost - root [19/Sep/2013:20:39:56 -0400] "POST /admin HTTP/1.1" 200 159 - -
localhost - root [19/Sep/2013:20:39:56 -0400] "POST /admin HTTP/1.1" 200 3462 - -
localhost - root [19/Sep/2013:20:41:14 -0400] "POST /admin HTTP/1.1" 200 331 - -
localhost - - [19/Sep/2013:20:41:14 -0400] "POST / HTTP/1.1" 200 270738 CUPS-Get-PPDs -
localhost - root [19/Sep/2013:20:41:14 -0400] "POST /admin HTTP/1.1" 200 81740 - -
localhost - root [19/Sep/2013:20:41:41 -0400] "POST /admin HTTP/1.1" 200 12311 - -
localhost - - [19/Sep/2013:20:41:41 -0400] "POST /admin/ HTTP/1.1" 401 10893 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:41:41 -0400] "POST /admin/ HTTP/1.1" 200 10893 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:41:41 -0400] "POST /admin HTTP/1.1" 200 20079 - -
localhost - root [19/Sep/2013:20:41:50 -0400] "POST /admin HTTP/1.1" 200 318 - -
localhost - - [19/Sep/2013:20:41:50 -0400] "POST /admin/ HTTP/1.1" 401 10787 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:41:50 -0400] "POST /admin/ HTTP/1.1" 200 10787 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:41:50 -0400] "POST /admin HTTP/1.1" 200 2306 - -
localhost - - [19/Sep/2013:20:41:59 -0400] "POST /printers/DCP-7065DN-dnssd HTTP/1.1" 200 421 Print-Job successful-ok
localhost - - [19/Sep/2013:20:42:01 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:42:01 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:42:01 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:42:01 -0400] "POST /admin/ HTTP/1.1" 401 212 CUPS-Add-Modify-Printer successful-ok
localhost - - [19/Sep/2013:20:42:06 -0400] "POST /printers/DCP-7065DN-dnssd HTTP/1.1" 200 225 Create-Job successful-ok
localhost - - [19/Sep/2013:20:42:06 -0400] "POST /printers/DCP-7065DN-dnssd HTTP/1.1" 200 279 Send-Document successful-ok


Code:
DCP-7065DN-lpd (Idle, Accepting Jobs, Not Shared)

Description:   installed via cups using DCP7065DN.ppd
Location:   
Driver:   Brother DCP7065DN for CUPS (grayscale, 2-sided printing)
Connection:   lpd://BRN30055C074F21/BINARY_P1
Defaults:   job-sheets=none, none media=na_letter_8.5x11in sides=one-sided
DCP-7065DN-lpd-260    Unknown    Withheld    1k    Unknown     completed at
Thu 19 Sep 2013 08:46:12 PM EDT     
DCP-7065DN-lpd-259    Unknown    Withheld    1k    Unknown     completed at
Thu 19 Sep 2013 08:46:00 PM EDT

Access_log
localhost - root [19/Sep/2013:20:42:47 -0400] "POST /admin/ HTTP/1.1" 200 60 - -
localhost - - [19/Sep/2013:20:42:48 -0400] "POST / HTTP/1.1" 401 91 CUPS-Get-Devices successful-ok
localhost - root [19/Sep/2013:20:42:48 -0400] "POST / HTTP/1.1" 200 2593 CUPS-Get-Devices -
localhost - root [19/Sep/2013:20:42:47 -0400] "POST /admin/ HTTP/1.1" 200 3633 - -
localhost - root [19/Sep/2013:20:42:57 -0400] "POST /admin HTTP/1.1" 200 132 - -
localhost - root [19/Sep/2013:20:43:47 -0400] "POST /admin HTTP/1.1" 200 22305 - -
localhost - root [19/Sep/2013:20:45:06 -0400] "POST /admin HTTP/1.1" 200 302 - -
localhost - - [19/Sep/2013:20:45:06 -0400] "POST / HTTP/1.1" 200 270738 CUPS-Get-PPDs -
localhost - root [19/Sep/2013:20:45:06 -0400] "POST /admin HTTP/1.1" 200 81655 - -
localhost - root [19/Sep/2013:20:45:34 -0400] "POST /admin HTTP/1.1" 200 12282 - -
localhost - - [19/Sep/2013:20:45:34 -0400] "POST /admin/ HTTP/1.1" 401 10866 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:45:34 -0400] "POST /admin/ HTTP/1.1" 200 10866 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:45:34 -0400] "POST /admin HTTP/1.1" 200 20046 - -
localhost - root [19/Sep/2013:20:45:45 -0400] "POST /admin HTTP/1.1" 200 316 - -
localhost - - [19/Sep/2013:20:45:45 -0400] "POST /admin/ HTTP/1.1" 401 10785 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:45:45 -0400] "POST /admin/ HTTP/1.1" 200 10785 CUPS-Add-Modify-Printer successful-ok
localhost - root [19/Sep/2013:20:45:45 -0400] "POST /admin HTTP/1.1" 200 2296 - -
localhost - - [19/Sep/2013:20:45:54 -0400] "POST /printers/DCP-7065DN-lpd HTTP/1.1" 200 419 Print-Job successful-ok
localhost - - [19/Sep/2013:20:45:56 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:45:56 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:45:56 -0400] "POST / HTTP/1.1" 401 75 CUPS-Get-Devices successful-ok
localhost - - [19/Sep/2013:20:45:56 -0400] "POST /admin/ HTTP/1.1" 401 212 CUPS-Add-Modify-Printer successful-ok
localhost - - [19/Sep/2013:20:46:02 -0400] "POST /printers/DCP-7065DN-lpd HTTP/1.1" 200 223 Create-Job successful-ok
localhost - - [19/Sep/2013:20:46:02 -0400] "POST /printers/DCP-7065DN-lpd HTTP/1.1" 200 277 Send-Document successful-ok


Code:
Combined 'error_log'

E [19/Sep/2013:20:39:47 -0400] [cups-deviced] Bad line from "nxsmb": Warning: Not using nxredir library. The DEVICE_URI is not in the right format.
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/KONICA_MINOLTA/KOC451JX.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp9100.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp850c.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp950c.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp960s.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp980c.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp830c.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp880c.ppd.gz!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Epson/eplp920c.ppd.gz!
E [19/Sep/2013:20:41:14 -0400] [cups-driverd] Bad driver information file "/usr/share/cups/model/foomatic-db-ppds/Kyocera/ReadMe.htm"!
W [19/Sep/2013:20:41:14 -0400] [CGI] Missing NickName and ModelName in /usr/share/cups/model/foomatic-db-ppds/Brother/BR5070DN_GPL.ppd.gz!
W [19/Sep/2013:20:41:41 -0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Sep/2013:20:41:41 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Sep/2013:20:41:50 -0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Sep/2013:20:41:50 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files

Finally, the following files are installed:
Code:
# locate 7065DN
/home/guynonet/Downloads/cupswrapperDCP7065DN-2.0.4-2.i386.rpm
/home/guynonet/Downloads/Brother/cupswrapperDCP7065DN-2.0.4-2.i386.rpm
/home/guynonet/Downloads/Brother/uninstaller_DCP7065DN
/usr/lib64/cups/filter/brlpdwrapperDCP7065DN
/usr/libexec/cups/filter/brlpdwrapperDCP7065DN
/usr/local/Brother/Printer/DCP7065DN
/usr/local/Brother/Printer/DCP7065DN/cupswrapper
/usr/local/Brother/Printer/DCP7065DN/inf
/usr/local/Brother/Printer/DCP7065DN/lpd
/usr/local/Brother/Printer/DCP7065DN/cupswrapper/brcupsconfig4
/usr/local/Brother/Printer/DCP7065DN/cupswrapper/cupswrapperDCP7065DN-2.0.4
/usr/local/Brother/Printer/DCP7065DN/inf/brDCP7065DNfunc
/usr/local/Brother/Printer/DCP7065DN/inf/brDCP7065DNrc
/usr/local/Brother/Printer/DCP7065DN/inf/braddprinter
/usr/local/Brother/Printer/DCP7065DN/inf/brprintconflsr3
/usr/local/Brother/Printer/DCP7065DN/inf/paperinf
/usr/local/Brother/Printer/DCP7065DN/inf/setupPrintcap2
/usr/local/Brother/Printer/DCP7065DN/lpd/filterDCP7065DN
/usr/local/Brother/Printer/DCP7065DN/lpd/psconvert2
/usr/local/Brother/Printer/DCP7065DN/lpd/rawtobr3
/usr/share/cups/model/DCP7065DN.ppd
/usr/share/ppd/DCP7065DN.ppd

Comments, suggestions and help welcome!
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geeksheik
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Posts: 62

PostPosted: Fri Sep 20, 2013 7:11 am    Post subject: Reply with quote

Brother printer drivers just SUCK! :evil: Plain and simple.

I had the exact same headaches recently and just wrote a post about how I solved the issue.
https://forums.gentoo.org/viewtopic-t-970534-highlight-.html

Maybe the same will work for you. In sort, select a PPD driver for a similar printer model from the foomatic-db; these printer drivers are listed in the CUPS installation page. It appears that they are GPL'd printer drivers.

The one I selected was:
Brother MFC9840CDW Foomatic/Postscript

My connection string is "lpd://10.0.1.NNN/BINARY_P1" The IP address was mis-reported by the printer discovery mechanism.

Good luck. I hope this helps.
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franzf
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PostPosted: Fri Sep 20, 2013 7:32 am    Post subject: Reply with quote

I can't confirm that Brother printers suck...
Connecting via socket:// always worked for me. Of course you need to setup your router properly, so that you have a save range for static IPs in order to prevent DHCP occupying the IP of your printer.
And just last week I got my third Brother printer (MFC 7360N), and all of them just worked as they should. I am using the drivers provided by Brother.

My conf:
Code:
<Printer Brother_MFC-7360N>
UUID urn:uuid:d878bb50-3725-384a-4bed-a016fa9493b9
Info Brother MFC-7360N
MakeModel Brother MFC7360N for CUPS
DeviceURI socket://192.168.1.35
State Idle
StateTime 1379500868
Type 8392708
Accepting Yes
Shared No
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
Attribute marker-colors \#000000,#000000
Attribute marker-levels -1,98
Attribute marker-names Black Toner Cartridge,Drum Unit
Attribute marker-types toner,opc
Attribute marker-change-time 1379500868
</Printer>

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geeksheik
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PostPosted: Fri Sep 20, 2013 11:16 am    Post subject: Reply with quote

franzf: I'm glad you've had good experiences with this. However, my experiences with the MFC 9970CDW seem to indicate that this particular driver is just broken. I *did* try the socket:// interface as well, as well as ipp:// and http:// (I don't recall the exact strings at the moment). It seems that dufeu's experience with the DCP-7065DN is similar. ...but perhaps my commentary was a bit over-generalized, written in my fit of frustration. Many, many attempts were made, with a variety of seemingly-logical connection strings, on multiple platforms, 32- and 64-bit, with multiple distributions.

It was only after switching to the footmatic-db's MFC9840CDW driver that I could get our MFC 9970CDW to print.

With the drivers from Brother, I could print a test page, but could not print from any apps.
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