| View previous topic :: View next topic |
| Author |
Message |
DaggyStyle
Watchman
Joined: 22 Mar 2006
Posts: 5909
|
 Posted: Thu Apr 11, 2013 3:38 pm Post subject: new 3tb hd is doa? [solved] |
 |
|
hello, I just got a new seagate 3tb internal hd and got an external case for it. creating a new partition tree was abit harder than usual but I was able to make it, but when I try to format it to ext3 I get i/o errors and the hd stops working.
I've tried with both usb and esata (sata to esata bracket to esata cable to case) and the results were the same, so I've ran a Conveyance and self test using smartctl and I got these results:
Conveyance test
| Code: | smartctl 5.42 2011-10-20 r3458 [x86_64-linux-3.8.6-gentoo] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: ST3000DM001-1CH166
Serial Number: W1F27RSP
LU WWN Device Id: 5 000c50 05e3074a7
Firmware Version: CC24
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Apr 11 18:18:32 2013 IDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 80) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always - 396160
3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 15
5 Reallocated_Sector_Ct 0x0033 099 099 010 Pre-fail Always - 1504
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 21092
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 3
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 15
183 Runtime_Bad_Block 0x0032 099 099 000 Old_age Always - 1
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 068 063 045 Old_age Always - 32 (Min/Max 32/32)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 13
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 50
194 Temperature_Celsius 0x0022 032 040 000 Old_age Always - 32 (0 22 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 16
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 16
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 201081778864128
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 41002304
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 68747
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Conveyance offline Completed: read failure 90% 3 2542271712
# 2 Conveyance offline Completed: read failure 90% 3 2542271712
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay. |
self test
| Code: |
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-3.8.6-gentoo] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: ST3000DM001-1CH166
Serial Number: W1F27RSP
LU WWN Device Id: 5 000c50 05e3074a7
Firmware Version: CC24
User Capacity: 3,000,592,982,016 bytes [3.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Apr 11 18:22:55 2013 IDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 80) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x3085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always - 396160
3 Spin_Up_Time 0x0003 093 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 15
5 Reallocated_Sector_Ct 0x0033 099 099 010 Pre-fail Always - 1504
7 Seek_Error_Rate 0x000f 100 253 030 Pre-fail Always - 21098
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 3
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 15
183 Runtime_Bad_Block 0x0032 099 099 000 Old_age Always - 1
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 063 045 Old_age Always - 33 (Min/Max 32/33)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 13
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 51
194 Temperature_Celsius 0x0022 033 040 000 Old_age Always - 33 (0 22 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 16
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 16
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 146333830742016
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 41002304
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 68747
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 90% 3 2542271712
# 2 Conveyance offline Completed: read failure 90% 3 2542271712
# 3 Conveyance offline Completed: read failure 90% 3 2542271712
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay. |
is this means that the hd is doa or bad? what are the chances that the external case is to blame here?
thanks.
_________________
Only two things are infinite, the universe and human stupidity and I'm not sure about the former - Albert Einstein
Last edited by DaggyStyle on Thu Apr 18, 2013 10:02 am; edited 1 time in total |
|
| Back to top |
|
 |
Anon-E-moose
Watchman
Joined: 23 May 2008
Posts: 6098
Location: Dallas area
|
| Posted: Thu Apr 11, 2013 4:29 pm Post subject: Re: new 3tb hd is doa? |
|
|
| DaggyStyle wrote: |
| Code: | | 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833 |
|
The count of aborted operations due to HDD timeout. Normally this attribute value should be equal to zero and if the value is far above zero, then most likely there will be some serious problems with power supply or an oxidized data cable.
In your case, something is going on between the sata controller and the disk.
| Quote: |
| Code: | 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 16
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 16 |
|
Yep, you have a problem.
| Quote: | | is this means that the hd is doa or bad? what are the chances that the external case is to blame here? |
Hard to tell.
Best if you hook the disk up directly to the sata controller, even if only temporary to see what is going on.
If the disk works hooked up directly then the case may be the culprit. Or possibly the cable(s)
Good luck
_________________
PRIME x570-pro, 3700x, 6.1 zen kernel
gcc 13, profile 17.0 (custom bare multilib), openrc, wayland |
|
| Back to top |
|
|
krinn
Watchman
Joined: 02 May 2003
Posts: 7470
|
| Posted: Thu Apr 11, 2013 11:54 pm Post subject: |
|
|
If you ask something stupid to the disk, the disk itself shouldn't agree to do it, but shouldn't mark it as an error.
So seeking to sector 0 and having a bad controller/memory/cable... in fact asking seeking to a sector over the disk limit would make the command fail, but the disk itself shouldn't report a seek error, as no mechanical error is there, only a "logical" error (the disk cannot seek there, not because it is damage, but because it was asked to do something stupid).
So, seeing seek error, your disk is dead. |
|
| Back to top |
|
|
DaggyStyle
Watchman
Joined: 22 Mar 2006
Posts: 5909
|
| Posted: Fri Apr 12, 2013 4:27 am Post subject: |
|
|
I thought I could avoid opening the case, I see I have no option, I'll try it and report back.
Thanks.
_________________
Only two things are infinite, the universe and human stupidity and I'm not sure about the former - Albert Einstein |
|
| Back to top |
|
|
frostschutz
Advocate
Joined: 22 Feb 2005
Posts: 2977
Location: Germany
|
| Posted: Fri Apr 12, 2013 2:48 pm Post subject: |
|
|
| Read error in self test => replace the drive |
|
| Back to top |
|
|
DaggyStyle
Watchman
Joined: 22 Mar 2006
Posts: 5909
|
| Posted: Thu Apr 18, 2013 9:53 am Post subject: |
|
|
ok, drive was DOA, I've replaced it and the new one works well.
_________________
Only two things are infinite, the universe and human stupidity and I'm not sure about the former - Albert Einstein |
|
| Back to top |
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
Kernel & Hardware
