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albright
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Joined: 16 Nov 2003
Posts: 2588
Location: Near Toronto

PostPosted: Wed May 25, 2011 1:09 pm    Post subject: googleearth signal 11 [SOLVED] Reply with quote

on my x86 notebook with intel graphics
(1.10.1.902 xorg-server / 2.15.0 intel driver)
I installed googleearth 6.0.3.2197

When I try to start googleearth as a regular user, one of
two things happen

1. A crash with "caught signal 11" error (crashlog below)
2. A window pops up asking if I want to try "directx mode";
whether I say "yes" or "no" googleearth starts with very
bad performance and screen corruption

BUT - if I use kdesu googleearth and run it as root,
everything works perfectly

permissions in ~/.googleearth and ~/.config/Google seem OK

here's a crashlog
Code:
Major Version 6
Minor Version 0
Build Number 0003
Build Date May 17 2011
Build Time 00:40:40
OS Type 3
OS Major Version 2
OS Minor Version 6
OS Build Version 38
OS Patch Version 0
Crash Signal 11
Crash Time 1306328008
Up Time 11.8672

Stacktrace from glibc:
./libgoogleearth_free.so(+0xab953)[0xb7859953]
./libgoogleearth_free.so(+0xabad3)[0xb7859ad3]
[0xb78cf400]
./libQtGui.so.4(_ZN14QWidgetPrivate11show_helperEv+0x61)[0xb6beb5f1]
./libQtGui.so.4(_ZN7QWidget10setVisibleEb+0x1db)[0xb6beba2b]
./libQtGui.so.4(_ZN14QWidgetPrivate12showChildrenEb+0x170)[0xb6beb560]
./libQtGui.so.4(_ZN14QWidgetPrivate11show_helperEv+0x61)[0xb6beb5f1]
./libQtGui.so.4(_ZN7QWidget10setVisibleEb+0x1db)[0xb6beba2b]
./libQtGui.so.4(_ZN7QWidget10showNormalEv+0x5c)[0xb6bd916c]
./libgoogleearth_free.so(_ZN10MainWindow18readScreensizeInfoEv+0xd2f)[0xb7826bbf]
./libgoogleearth_free.so(_ZN5earth6client11Application12SetupMainWinENS0_3Kvw7ProductEb+0x31c)[0xb78608cc]
./libgoogleearth_free.so(_ZN5earth6client11Application3runEv+0x50e)[0xb7863aae]
./libgoogleearth_free.so(+0xaa40b)[0xb785840b]
./libgoogleearth_free.so(earthmain+0x247)[0xb7859587]
./googleearth-bin[0x804872b]
/lib/libc.so.6(__libc_start_main+0xe7)[0xb56e2c93]
./googleearth-bin[0x8048671]

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(apologies to Kenneth Graeme)


Last edited by albright on Wed May 25, 2011 7:10 pm; edited 1 time in total
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Jaglover
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Joined: 29 May 2005
Posts: 8291
Location: Saint Amant, Acadiana

PostPosted: Wed May 25, 2011 5:28 pm    Post subject: Reply with quote

You didn't tell if your user is in video group?
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albright
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Joined: 16 Nov 2003
Posts: 2588
Location: Near Toronto

PostPosted: Wed May 25, 2011 7:09 pm    Post subject: Reply with quote

Quote:
You didn't tell if your user is in video group?


THAT was the problem! Thanks.
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malevolent
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Joined: 25 Jul 2005
Posts: 12
Location: Barcelona

PostPosted: Fri Jul 29, 2011 2:21 pm    Post subject: Reply with quote

Same problem here and adding my user to video group doen't resolve the problem... my output
Code:

Major Version 6
Minor Version 0
Build Number 0003
Build Date May 17 2011
Build Time 00:40:40
OS Type 3
OS Major Version 2
OS Minor Version 6
OS Build Version 39
OS Patch Version 0
Crash Signal 11
Crash Time 1311948185
Up Time 1.7906

Stacktrace from glibc:
./libgoogleearth_free.so(+0xab953)[0xf76bf953]
./libgoogleearth_free.so(+0xabad3)[0xf76bfad3]
[0xffffe400]
/usr/lib32/libcrypto.so.1.0.0(X509_subject_name_cmp+0x2e)[0xf443931e]
/usr/lib32/libcrypto.so.1.0.0(+0xd13e2)[0xf44403e2]
/usr/lib32/libcrypto.so.0.9.8(OBJ_bsearch_ex+0x4a)[0xe09ff08a]
/usr/lib32/libcrypto.so.0.9.8(+0x8d206)[0xe0a54206]
/usr/lib32/libcrypto.so.0.9.8(X509_OBJECT_retrieve_match+0x26)[0xe0a8d366]
/usr/lib32/libcrypto.so.0.9.8(X509_STORE_add_cert+0x98)[0xe0a8db68]
./libQtNetwork.so.4(+0xcb9fb)[0xf684e9fb]
./libQtNetwork.so.4(+0xc6717)[0xf6849717]
./libQtNetwork.so.4(+0xcae62)[0xf684de62]
./libQtNetwork.so.4(_ZN10QSslSocket21startClientEncryptionEv+0x49)[0xf6842509]
./libQtNetwork.so.4(+0xc1160)[0xf6844160]
./libQtNetwork.so.4(_ZN10QSslSocket11qt_metacallEN11QMetaObject4CallEiPPv+0x21e)[0xf684652e]
./libQtCore.so.4(_ZN11QMetaObject8metacallEP7QObjectNS_4CallEiPPv+0x3a)[0xf748966a]
./libQtCore.so.4(_ZN11QMetaObject8activateEP7QObjectPKS_iPPv+0x2db)[0xf749984b]
./libQtNetwork.so.4(_ZN15QAbstractSocket9connectedEv+0x37)[0xf6824cc7]
./libQtNetwork.so.4(+0xa25b9)[0xf68255b9]
./libQtNetwork.so.4(+0xa51f0)[0xf68281f0]
./libQtNetwork.so.4(+0x9237b)[0xf681537b]
./libQtNetwork.so.4(+0x93fe9)[0xf6816fe9]
./libQtNetwork.so.4(+0x9410b)[0xf681710b]
./libQtGui.so.4(_ZN19QApplicationPrivate13notify_helperEP7QObjectP6QEvent+0xac)[0xf69ec69c]
./libQtGui.so.4(_ZN12QApplication6notifyEP7QObjectP6QEvent+0x426)[0xf69f7666]
./libQtCore.so.4(_ZN16QCoreApplication14notifyInternalEP7QObjectP6QEvent+0x78)[0xf7483ba8]
./libQtCore.so.4(_ZN20QEventDispatcherUNIX23activateSocketNotifiersEv+0xf0)[0xf74b1ed0]
./libQtCore.so.4(_ZN27QEventDispatcherUNIXPrivate8doSelectE6QFlagsIN10QEventLoop17ProcessEventsFlagEEP7timeval+0x2c4)[0xf74b2de4]
./libQtCore.so.4(_ZN20QEventDispatcherUNIX13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE+0xb5)[0xf74b3ca5]
./libQtGui.so.4(+0x1f7eee)[0xf6aa6eee]
./libQtCore.so.4(_ZN10QEventLoop13processEventsE6QFlagsINS_17ProcessEventsFlagEE+0x49)[0xf7482b39]
./libQtCore.so.4(_ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE+0x102)[0xf7482d12]
./libQtCore.so.4(_ZN16QCoreApplication4execEv+0xaf)[0xf74851bf]
./libQtGui.so.4(_ZN12QApplication4execEv+0x27)[0xf69ec177]
./libgoogleearth_free.so(_ZN5earth6client11Application3runEv+0x605)[0xf76c9ba5]
./libgoogleearth_free.so(+0xaa40b)[0xf76be40b]
./libgoogleearth_free.so(earthmain+0x247)[0xf76bf587]
./googleearth-bin[0x804872b]
/lib32/libc.so.6(__libc_start_main+0xe6)[0xf5190cc6]
./googleearth-bin[0x8048671]



Any ideas?
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malevolent
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Joined: 25 Jul 2005
Posts: 12
Location: Barcelona

PostPosted: Fri Jul 29, 2011 3:35 pm    Post subject: Reply with quote

I answer myself and to anyone having the same problem

Stacktrace from glibc:
./libgoogleearth_free.so(+0xab953)[0xf76bf953]
./libgoogleearth_free.so(+0xabad3)[0xf76bfad3]
[0xffffe400]
/usr/lib32/libcrypto.so.1.0.0(X509_subject_name_cmp+0x2e)[0xf443931e]
/usr/lib32/libcrypto.so.1.0.0(+0xd13e2)[0xf44403e2]
/usr/lib32/libcrypto.so.0.9.8(OBJ_bsearch_ex+0x4a)[0xe09ff08a]
/usr/lib32/libcrypto.so.0.9.8(+0x8d206)[0xe0a54206]
/usr/lib32/libcrypto.so.0.9.8(X509_OBJECT_retrieve_match+0x26)[0xe0a8d366]


The problem was obviously that I was using two versions of libcrypto... by renaming the older, google earth starts normally.
Now I¡m facing the fonts issue...
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tundra
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Joined: 27 Jan 2005
Posts: 97

PostPosted: Fri Feb 10, 2012 3:40 pm    Post subject: Reply with quote

If anyone gets this far and still needs help, another solution to this problem, which worked for me, is detailed in the 19/11/2011 post by trefoil1 below

https://groups.google.com/a/googleproductforums.com/forum/#!category-topic/earth/problems-and-errors/qNXOkluskdQ

Code:
The following solves this for me:  Change to the directory where google earth has its libraries (it is /opt/google/earth/free for my Fedora install) and run the commands:

wget http://librarian.launchpad.net/7037027/libGL.so.1
chmod a+x  libGL.so.1

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