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Joseph_sys Advocate
Joined: 08 Jun 2004 Posts: 2712 Location: Edmonton, AB
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Posted: Sun Apr 24, 2011 4:38 pm Post subject: [SOLVED] Intel quad core crashes randomly |
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I have a Intel Quad core that crashes randomly, there is no pattern.
I've run three passes with "memtest86+" no errors, I've run some "cpuburn" test no errors.
lm_sensors have it running, all CPU's temperatures are between 39C to 43C
Here is my hardware list. I don't know what to do next.
The guy the sold me the system suspect the problem is likely in kernel or libs.
But this is his opinion.
Code: | H/W path Device Class Description
=========================================================
system P5E3 Deluxe (To Be Filled By O.E.M.)
/0 bus P5E3 Deluxe
/0/0 memory 64KiB BIOS
/0/4 processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
/0/4/5 memory 128KiB L1 cache
/0/4/6 memory 12MiB L2 cache
/0/3f memory 8GiB System Memory
/0/3f/0 memory 2GiB DIMM DDR Synchronous 1333 MHz (0.8 ns)
/0/3f/1 memory 2GiB DIMM DDR Synchronous 1333 MHz (0.8 ns)
/0/3f/2 memory 2GiB DIMM DDR Synchronous 1333 MHz (0.8 ns)
/0/3f/3 memory 2GiB DIMM DDR Synchronous 1333 MHz (0.8 ns)
/0/100 bridge 82X38/X48 Express DRAM Controller
/0/100/1 bridge 82X38/X48 Express Host-Primary PCI Express Bridge
/0/100/1/0 display G84 [GeForce 8600 GTS]
/0/100/1a bus 82801I (ICH9 Family) USB UHCI Controller #4
/0/100/1a/1 usb3 bus UHCI Host Controller
/0/100/1a.1 bus 82801I (ICH9 Family) USB UHCI Controller #5
/0/100/1a.1/1 usb4 bus UHCI Host Controller
/0/100/1a.2 bus 82801I (ICH9 Family) USB UHCI Controller #6
/0/100/1a.2/1 usb5 bus UHCI Host Controller
/0/100/1a.7 bus 82801I (ICH9 Family) USB2 EHCI Controller #2
/0/100/1a.7/1 usb1 bus EHCI Host Controller
/0/100/1a.7/1/3 generic 802.11 n WLAN
/0/100/1b multimedia 82801I (ICH9 Family) HD Audio Controller
/0/100/1c bridge 82801I (ICH9 Family) PCI Express Port 1
/0/100/1c.4 bridge 82801I (ICH9 Family) PCI Express Port 5
/0/100/1c.4/0 storage JMB362/JMB363 Serial ATA Controller
/0/100/1c.4/0.1 storage JMB362/JMB363 Serial ATA Controller
/0/100/1c.5 bridge 82801I (ICH9 Family) PCI Express Port 6
/0/100/1c.5/0 eth0 network 88E8056 PCI-E Gigabit Ethernet Controller
/0/100/1d bus 82801I (ICH9 Family) USB UHCI Controller #1
/0/100/1d/1 usb6 bus UHCI Host Controller
/0/100/1d/1/2 generic USB Ver1.2 Device
/0/100/1d.1 bus 82801I (ICH9 Family) USB UHCI Controller #2
/0/100/1d.1/1 usb7 bus UHCI Host Controller
/0/100/1d.2 bus 82801I (ICH9 Family) USB UHCI Controller #3
/0/100/1d.2/1 usb8 bus UHCI Host Controller
/0/100/1d.2/1/2 input Microsoft IntelliMouse
/0/100/1d.7 bus 82801I (ICH9 Family) USB2 EHCI Controller #1
/0/100/1d.7/1 usb2 bus EHCI Host Controller
/0/100/1d.7/1/1 generic EPSON Scanner
/0/100/1e bridge 82801 PCI Bridge
/0/100/1e/0 communication PCI 1 port parallel adapter
/0/100/1e/3 bus FW322/323
/0/100/1f bridge 82801IR (ICH9R) LPC Interface Controller
/0/100/1f.2 scsi2 storage 82801IR/IO/IH (ICH9R/DO/DH) 4 port SATA IDE Controller
/0/100/1f.2/0 /dev/cdrom disk CDDVDW SH-S223F
/0/100/1f.2/1 /dev/sda disk 640GB WDC WD6400AAKS-7
/0/100/1f.2/1/1 /dev/sda1 volume 39MiB Linux filesystem partition
/0/100/1f.2/1/2 /dev/sda2 volume 7820MiB Linux swap volume
/0/100/1f.2/1/3 /dev/sda3 volume 37GiB EXT3 volume
/0/100/1f.2/1/4 /dev/sda4 volume 551GiB Extended partition
/0/100/1f.2/1/4/5 /dev/sda5 volume 232GiB Linux filesystem partition
/0/100/1f.2/1/4/6 /dev/sda6 volume 318GiB Linux filesystem partition
/0/100/1f.3 bus 82801I (ICH9 Family) SMBus Controller
/0/100/1f.5 storage 82801I (ICH9 Family) 2 port SATA IDE Controller |
Code: | emerge --info
Portage 2.1.9.42 (default/linux/amd64/10.0/desktop, gcc-4.4.5, glibc-2.11.3-r0, 2.6.36-gentoo-r5 x86_64)
=================================================================
System uname: Linux-2.6.36-gentoo-r5-x86_64-Intel-R-_Core-TM-2_Quad_CPU_Q9550_@_2.83GHz-with-gentoo-1.12.14
Timestamp of tree: Sat, 16 Apr 2011 17:30:01 +0000
ccache version 2.4 [disabled]
app-shells/bash: 4.1_p9
dev-java/java-config: 2.1.11-r3
dev-lang/python: 2.7.1-r1, 3.1.3-r1
dev-util/ccache: 2.4-r9
dev-util/cmake: 2.8.4
sys-apps/baselayout: 1.12.14-r1
sys-apps/sandbox: 2.4
sys-devel/autoconf: 2.13, 2.65-r1
sys-devel/automake: 1.9.6-r3, 1.10.3, 1.11.1
sys-devel/binutils: 2.20.1-r1
sys-devel/gcc: 4.4.5
sys-devel/gcc-config: 1.4.1
sys-devel/libtool: 2.2.10
sys-devel/make: 3.81-r2
sys-kernel/linux-headers: 2.6.36.1
virtual/os-headers: 0
ACCEPT_KEYWORDS="amd64"
ACCEPT_LICENSE="* -@EULA googleearth PUEL dlj-1.1"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=nocona -O2 -pipe"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/lib64/fax /usr/share/config /usr/share/gnupg/qualified.txt /usr/share/openvpn/easy-rsa /var/spool/fax/etc"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/env.d/java/ /etc/eselect/postgresql /etc/fonts/fonts.conf /etc/gconf /etc/php/apache2-php5.3/ext-active/ /etc/php/cgi-php5.3/ext-active/ /etc/php/cli-php5.3/ext-active/ /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo /etc/texmf/language.dat.d /etc/texmf/language.def.d /etc/texmf/updmap.d /etc/texmf/web2c"
CXXFLAGS="-march=nocona -O2 -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="assume-digests binpkg-logs collision-protect distlocks fixlafiles fixpackages news parallel-fetch protect-owned sandbox sfperms strict unknown-features-warn unmerge-logs unmerge-orphans userfetch"
FFLAGS=""
GENTOO_MIRRORS="http://downloads.asterisk.org/pub/telephony/asterisk/releases/ ftp://distro.ibiblio.org/pub/linux/distributions/gentoo/ ftp://mirror.csclub.uwaterloo.ca/gentoo-distfiles/ ftp://ftp.gtlib.gatech.edu/pub/gentoo http://linux.rz.ruhr-uni-bochum.de/download/gentoo-mirror"
LDFLAGS="-Wl,-O1 -Wl,--as-needed"
LINGUAS="en"
MAKEOPTS="-j6 -l8"
PKGDIR="/usr/portage/packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/var/lib/layman/kde-sunset /usr/local/portage"
SYNC="rsync://10.0.0.103/gentoo-portage"
USE="X a52 aac acpi alsa amd64 apache2 bluetooth branding bzip2 cairo cdr cgi cli consolekit cracklib crypt cups cxx dbus dri dts dvd dvdr emboss encode exif fam firefox flac foomaticdb fortran gdbm gdu gif gimp gimpprint gnome gpm gtk iconv ipv6 java jpeg kde kpathsea lcms ldap libnotify mad mikmod mmx mng modules mp3 mp4 mpeg mudflap multilib mysql ncurses nls nptl nptlonly ogg opengl openmp pam pango pcre pdf perl png policykit ppds pppd python qt3 qt3support qt4 readline scanner sdl session spell sse sse2 ssl startup-notification svg sysfs tcpd tetex tiff truetype type1 udev unicode usb vorbis x264 xcb xml xorg xulrunner xv xvid zlib" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgi cgid dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" CAMERAS="ptp2" COLLECTD_PLUGINS="df interface irq load memory rrdtool swap syslog" ELIBC="glibc" GPSD_PROTOCOLS="ashtech aivdm earthmate evermore fv18 garmin garmintxt gpsclock itrax mtk3301 nmea ntrip navcom oceanserver oldstyle oncore rtcm104v2 rtcm104v3 sirf superstar2 timing tsip tripmate tnt ubx" INPUT_DEVICES="evdev" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="en" PHP_TARGETS="php5-3" RUBY_TARGETS="ruby18" USERLAND="GNU" VIDEO_CARDS="nouveau tdfx vesa fbdev" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account"
Unset: CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, LANG, LC_ALL, PORTAGE_BUNZIP2_COMMAND, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS |
Last edited by Joseph_sys on Mon Jan 09, 2012 5:04 am; edited 1 time in total |
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Hu Moderator
Joined: 06 Mar 2007 Posts: 21630
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Posted: Sun Apr 24, 2011 5:42 pm Post subject: Re: Intel quad core crashes randomly |
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Could you elaborate on what you mean by a crash? Does the kernel panic? Does the machine suddenly lose power? Does the system just freeze, rejecting all further input but still showing its last output? Joseph_sys wrote: | The guy the sold me the system suspect the problem is likely in kernel or libs. | Hardware vendors often blame the software. It is hard to say definitively without knowing what type of crash you are getting, but I am always suspicious of claims that the problem must be in software. |
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Joseph_sys Advocate
Joined: 08 Jun 2004 Posts: 2712 Location: Edmonton, AB
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Posted: Sun Apr 24, 2011 5:52 pm Post subject: Re: Intel quad core crashes randomly |
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The computer suddenly reboot itself for no reason, no error messages no nothing, just cold reboot as if you pulled the plug OUT and IN. Sometimes I don't do anything not even touching the mouse and the computer goes for reboot in front of me reading the screen.
I have:
Power supply: Sparkle Power SPI600GLN
Motherboard: Intel Quadcore 2.83 BX80569Q9550
I know for those hardware guys blaming software in a easy way out, he is question me for reason using Gentoo etc. but I have all my boxes (5-of them) running Gentoo and not a single problem with rebooting itself. |
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darkphader Veteran
Joined: 09 May 2002 Posts: 1217 Location: Motown
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Posted: Sun Apr 24, 2011 6:06 pm Post subject: |
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Problems like that do tend to be hardware related. It could be software but if I was a betting man my money would be on a hardware problem.
Maybe you could run from a livecd for a while (although it may not stress the system the same way). It's a lot like a memory test. If running from a livecd fails then you know it's hardware. The opposite, however, is not necessarily true (it doesn't mean it isn't hardware if a livecd doesn't fail). _________________ WYSIWYG - What You See Is What You Grep |
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Joseph_sys Advocate
Joined: 08 Jun 2004 Posts: 2712 Location: Edmonton, AB
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Posted: Sun Apr 24, 2011 7:29 pm Post subject: |
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I was running memory86+ test from livecd for several hours 4-6 hours and it pass.
But I do think it is a hardware related, how can I test power supply? by replacing it only? |
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darkphader Veteran
Joined: 09 May 2002 Posts: 1217 Location: Motown
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Posted: Sun Apr 24, 2011 11:12 pm Post subject: |
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Joseph_sys wrote: | I was running memory86+ test from livecd for several hours 4-6 hours and it pass.
But I do think it is a hardware related, how can I test power supply? by replacing it only? |
Pretty much. _________________ WYSIWYG - What You See Is What You Grep |
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Jaglover Watchman
Joined: 29 May 2005 Posts: 8291 Location: Saint Amant, Acadiana
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Posted: Sun Apr 24, 2011 11:30 pm Post subject: |
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The thing with memtest is if it tells you your RAM is bad then bad it is. If it passes then it means nothing, your RAM still may be bad. If you have several modules try removing them one at the time and see if trouble goes away. _________________ My Gentoo installation notes.
Please learn how to denote units correctly! |
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krinn Watchman
Joined: 02 May 2003 Posts: 7470
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Posted: Mon Apr 25, 2011 1:34 am Post subject: |
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agree with jaglover, even a ram module is good, i've seen many case where the module were running unstable on certain m/b (sometimes a simple bios update fix the thing), because of the module specs.
hihi worst, sometimes, m/b don't like a combo of things (weird things like you can use 2x2G + 2x1G or 4x1G or 2x4g but for some strange reason the m/b is know to fail with a 4x2G module...)
and a pro seller should have take care of that for you already, but like everyone, mistakes could happen, and it's easy for you to check that
->like asus says
asus wrote: | **Refer to www.asus.com or this user manual for the Memory QVL(Qualified Vendors Lidts). |
(and check also in the manual the allow/support module combo, by this i mean the strange case like where a m/b allow 4 slots fill by anything but not to reach 8G but still m/b said it could handle the 8G, and the manual just tell you: 2x4G module is allow, your m/b is given for 4xDIMM, 8GB : it mean upto 4 ram module, upto 8GB, but don't assume it mean any combo to reach 8GB are ok) |
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Joseph_sys Advocate
Joined: 08 Jun 2004 Posts: 2712 Location: Edmonton, AB
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Posted: Mon Jan 09, 2012 5:04 am Post subject: |
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SOLVED!
I remove tow stick of RAM (4GB) and the problem is solved. |
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