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thesheff17
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Joined: 12 Jan 2005
Posts: 283
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 Posted: Fri Jul 18, 2008 10:39 pm Post subject: sendmail question |
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I am pretty new to sendmail and I have no clue why this server is trying to hit pttrapp01.theticketreserve.com
in the below logs. Can someone shed some light on this. The host I'm trying to send FQDN is qaws02.ticketreserve.com
There is also no relay in my sendmail.mc file. Where does sendmail know about this other server?
Jul 18 17:33:31 qaws02 sendmail[7374]: m6IMXVoQ007374: to=root, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31145, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (m6IMXVHK007376 Message accepted for delivery)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007376: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32145, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007376: m6IMXVHK007377: postmaster notify: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007377: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=33169, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007377: m6IMXVHL007377: return to sender: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHL007377: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=34193, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007377: Losing ./qfm6IMXVHK007377: savemail panic
Jul 18 17:33:31 qaws02 sendmail[7377]: m6IMXVHK007377: SYSERR(root): savemail: cannot save rejected email anywhere |
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poly_poly-man
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Joined: 06 Dec 2006
Posts: 2477
Location: RIT, NY, US
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| Posted: Sat Jul 19, 2008 4:24 am Post subject: |
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It has to do with what the MX record is for the domain. This is the server that will take your mail when you send it.
The whole email system is confusing.... to summarize, do some digging in the MX records for the site's DNS, and you'll eventually get to a computer that will reverse-dns to pttrapp01.theticketreserve.com
sorry if I made no sense... it's late 
poly-p man
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thesheff17
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Joined: 12 Jan 2005
Posts: 283
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| Posted: Sat Jul 19, 2008 7:17 pm Post subject: |
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ok I am a little confused. I just went to google and searched mx record looks up and I see for ticketreserve.com smtp.wnsclients.com which makes sense since this is our ISP. Also I took another machine and just installed sendmail and everything works fine on it and it says the below log. So what is wrong with that other server and why is it looking for pttrapp01.ticketreserve.com? Any thoughts? Appreciate the help in advance.
Jul 19 14:21:12 dsheffner-desktop sm-mta[25808]: m6JJLBMT025808: from=<root@dsheffner-desktopticketreserve.com>, size=424, class=0, nrcpts=1, msgid=<200807191921.m6JJLBhS025807@dsheffner-desktopticketreserve.com>, proto=ESMTP, daemon=MSP-v4, relay=localhost [127.0.0.1]
Jul 19 14:21:12 dsheffner-desktop sendmail[25807]: m6JJLBhS025807: to=dsheffner@ticketreserve.com, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30162, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (m6JJLBMT025808 Message accepted for delivery)
Jul 19 14:21:12 dsheffner-desktop sm-mta[25810]: m6JJLBMT025808: to=<dsheffner@ticketreserve.com>, ctladdr=<root@dsheffner-desktopticketreserve.com> (0/0), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=120424, relay=smtp1.wnsclients.com. [206.82.152.32], dsn=2.0.0, stat=Sent (Ok: queued as A5B1C7CFAA9) |
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poly_poly-man
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Joined: 06 Dec 2006
Posts: 2477
Location: RIT, NY, US
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| Posted: Sat Jul 19, 2008 7:30 pm Post subject: |
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what happens if you, try to send mail to another address, like at gmail or something?
poly-p man
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thesheff17
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Joined: 12 Jan 2005
Posts: 283
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| Posted: Mon Jul 21, 2008 2:31 pm Post subject: |
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well same problem sending to the gmail one. Not sure what to do.
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: from=root, size=160, class=0, nrcpts=1, msgid=<200807211430.m6LEUKAV015180@theticketreserve.com>, relay=root@localhost
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: to=dsheffner@gmail.com, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30160, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: m6LEUKAW015180: DSN: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15182]: m6LEULXF015182: from=<>, size=1990, class=0, nrcpts=1, msgid=<200807211430.m6LEUKAW015180@theticketreserve.com>, proto=ESMTP, daemon=MTA, relay=qaws01.ttr [127.0.0.1]
Jul 21 09:30:22 qaws01 sendmail[15180]: m6LEUKAW015180: to=root, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=31184, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (m6LEULXF015182 Message accepted for delivery)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEULXF015182: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32205, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEULXF015182: m6LEUMXF015183: postmaster notify: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=33229, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: m6LEUMXG015183: return to sender: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXG015183: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=34253, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: Losing ./qfm6LEUMXF015183: savemail panic
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: SYSERR(root): savemail: cannot save rejected email anywhere |
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poly_poly-man
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Joined: 06 Dec 2006
Posts: 2477
Location: RIT, NY, US
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| Posted: Mon Jul 21, 2008 2:49 pm Post subject: |
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Looks like a dns problem.
| thesheff17 wrote: |
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: from=root, size=160, class=0, nrcpts=1, msgid=<200807211430.m6LEUKAV015180@theticketreserve.com>, relay=root@localhost
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Message received, going to use own computer (relay=root@localhost) as the relay. The user@domain is correct.
| Quote: |
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: to=dsheffner@gmail.com, ctladdr=root (0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30160, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
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Trying to send the message. Looks like pttrapp01 is the relay, and can't find gmail.com. Either that, or this is sendmail's way of telling you there's a DNS problem.
| Quote: |
Jul 21 09:30:21 qaws01 sendmail[15180]: m6LEUKAV015180: m6LEUKAW015180: DSN: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found) |
more of the same. This one, however, makes it look as though pttrapp01 *isn't* the relay, but is, in fact, the nameserver which is malfunctioning (or not found)
| Quote: |
Jul 21 09:30:22 qaws01 sendmail[15182]: m6LEULXF015182: from=<>, size=1990, class=0, nrcpts=1, msgid=<200807211430.m6LEUKAW015180@theticketreserve.com>, proto=ESMTP, daemon=MTA, relay=qaws01.ttr [127.0.0.1]
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generating a message? idk.. 
| Quote: |
Jul 21 09:30:22 qaws01 sendmail[15180]: m6LEUKAW015180: to=root, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=31184, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (m6LEULXF015182 Message accepted for delivery) |
sent a message to root on your machine (qaws01), probably saying something like "the message failed".
| Quote: |
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEULXF015182: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32205, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEULXF015182: m6LEUMXF015183: postmaster notify: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
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Trying to send a message to an admin, defined somewhere. Failed with same problem as before.
| Quote: |
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=33229, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: m6LEUMXG015183: return to sender: Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
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Yet again...
| Quote: |
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXG015183: to=ttradmin@ticketreserve.com, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=34253, relay=pttrapp01.theticketreserve.com, dsn=5.1.2, stat=Host unknown (Name server: pttrapp01.theticketreserve.com: host not found)
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: Losing ./qfm6LEUMXF015183: savemail panic
Jul 21 09:30:22 qaws01 sendmail[15183]: m6LEUMXF015183: SYSERR(root): savemail: cannot save rejected email anywhere |
these are referring to the message to ttradmin@theticketreserve.com.
1. Is a nameserver properly set up at pttrapp01.theticketreserve.com? Can this machine resolve that?
2. post your sendmail.mc. Also, did you set up sendmail.cf using this file?
poly-p man
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Majed17
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