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[solved] cups does not see connected Ricoh AP400 USB printer
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chrisfreet
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Joined: 12 Nov 2004
Posts: 54
Location: Chicago, IL

PostPosted: Fri May 23, 2008 11:20 pm    Post subject: [solved] cups does not see connected Ricoh AP400 USB printer Reply with quote

Recently I switched back to Gentoo after using Ubuntu for a while, and I am in the process of getting set up the way I used to be (before the switch). The only issue I am having is with my printer. I have a Ricoh AP400 connected via usb. This printer worked flawlessly using earlier kernels in Gentoo, and in Ubuntu most recently.

Root and normal users are in the plugdev and usb (and other appropriate) groups.

Now, even though the system shows it is listed and recognized, cups does not list it when attempting to install the printer. If I boot into Ubuntu, it works; if I boot into the current Gentoo installation, it does not work. This sounds like a usb-related kernel issue (?) but I cannot track down the problem. I've attempted using both 2.6.24 and 2.6.25 stock Gentoo kernels, but both with the same configuration. Help is appreciated. Thx.

--------

ls -l /dev/usb/lp0

Code:
crw-rw---- 1 root plugdev 180, 0 May 23 13:31 /dev/usb/lp0


lsusb

Code:
Bus 005 Device 001: ID 0000:0000 
Bus 004 Device 001: ID 0000:0000 
Bus 003 Device 002: ID 046d:c01a Logitech, Inc.
Bus 003 Device 001: ID 0000:0000 
Bus 002 Device 001: ID 0000:0000 
Bus 001 Device 004: ID 05ca:0403 Ricoh Co., Ltd
Bus 001 Device 001: ID 0000:0000


dmesg | grep usb

Code:
usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x05CA pid 0x0403
usbcore: registered new interface driver usblp
usblp0: removed
usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x05CA pid 0x0403
gentoo-32bit ~ # dmesg|grep usb 
usbcore: registered new interface driver usbfs
usbcore: registered new interface driver hub
usbcore: registered new device driver usb
usbmon: debugfs is not available
usb usb1: configuration #1 chosen from 1 choice
usb usb2: configuration #1 chosen from 1 choice
usb usb3: configuration #1 chosen from 1 choice
usb usb4: configuration #1 chosen from 1 choice
usb 1-2: new high speed USB device using ehci_hcd and address 2
usb usb5: configuration #1 chosen from 1 choice
usb 1-2: configuration #1 chosen from 1 choice
usb 3-2: new low speed USB device using uhci_hcd and address 2
usb 3-2: configuration #1 chosen from 1 choice
input: USB HID v1.10 Mouse [Logitech USB-PS/2 Optical Mouse] on usb-0000:00:10.1-2
usbcore: registered new interface driver usbhid
drivers/hid/usbhid/hid-core.c: v2.6:USB HID core driver
usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x05CA pid 0x0403
usbcore: registered new interface driver usblp
usb 1-2: USB disconnect, address 2
usblp0: removed
usb 1-2: new high speed USB device using ehci_hcd and address 4
usb 1-2: configuration #1 chosen from 1 choice
usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x05CA pid 0x0403


emerge --info

Code:
Portage 2.1.5.2 (default/linux/x86/2008.0, gcc-4.1.2, glibc-2.7-r2, 2.6.24-200806-stable i686)
=================================================================
System uname: 2.6.24-200806-stable i686 AMD Athlon(tm) 64 Processor 3200+
Timestamp of tree: Fri, 23 May 2008 00:56:01 +0000
app-shells/bash:     3.2_p39
dev-java/java-config: 1.3.7, 2.1.6
dev-lang/python:     2.4.4-r6, 2.5.2-r4
dev-python/pycrypto: 2.0.1-r6
sys-apps/baselayout: 2.0.0
sys-apps/openrc:     0.2.4-r1
sys-apps/sandbox:    1.2.18.1-r2
sys-devel/autoconf:  2.13, 2.62
sys-devel/automake:  1.5, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.1-r1
sys-devel/binutils:  2.18-r1
sys-devel/gcc-config: 1.4.0-r4
sys-devel/libtool:   1.5.26
virtual/os-headers:  2.6.25-r3
ACCEPT_KEYWORDS="x86 ~x86"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-march=athlon64 -O2 -pipe"
CHOST="i686-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config /usr/kde/3.5/shutdown /usr/share/config /var/lib/hsqldb"
CONFIG_PROTECT_MASK="/etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/revdep-rebuild /etc/terminfo /etc/udev/rules.d"
CXXFLAGS="-march=athlon64 -O2 -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="distlocks parallel-fetch sandbox sfperms strict unmerge-orphans userfetch"
GENTOO_MIRRORS="http://distfiles.gentoo.org http://distro.ibiblio.org/pub/linux/distributions/gentoo"
LANG="C"
LDFLAGS=""
MAKEOPTS="-j2"
PKGDIR="/usr/portage/packages"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/tmp/32bit"
PORTDIR="/usr/portage"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="X acl aim alsa apm avi berkdb bzip2 cdr cli cracklib crypt cups divx4linux dri dvd dvdr flac flash foomaticdb fortran gdbm gnome gpm gtk iconv isdnlog java kde midi mmx mozilla mudflap ncurses nls nptl nptlonly openmp pam pcre perl pppd python readline reflection session spl sse sse2 ssl tcpd unicode usb win32codecs x86 xorg zlib" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1 emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ELIBC="glibc" INPUT_DEVICES="mouse keyboard" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" USERLAND="GNU" VIDEO_CARDS="nvidia"
Unset:  CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, LC_ALL, LINGUAS, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS, PORTDIR_OVERLAY


emerge -vp cups

Code:
[ebuild   R   ] net-print/cups-1.3.7-r1  USE="X acl java nls pam perl python ssl -avahi -dbus* -jpeg* -kerberos -ldap -php -png* -ppds* -samba -slp -static -tiff* -zeroconf" LINGUAS="-de -en* -es -et -fr -he -it -ja -pl -sv -zh_TW" 0 kB


cat /usr/src/linux/.config | grep USB (with the commented / unset values omitted)

Code:
CONFIG_BT_HCIUSB=m
CONFIG_BT_HCIBFUSB=m
CONFIG_V4L_USB_DRIVERS=y
CONFIG_USB_HID=y
CONFIG_USB_SUPPORT=y
CONFIG_USB_ARCH_HAS_HCD=y
CONFIG_USB_ARCH_HAS_OHCI=y
CONFIG_USB_ARCH_HAS_EHCI=y
CONFIG_USB=y
CONFIG_USB_DEVICEFS=y
CONFIG_USB_DEVICE_CLASS=y
CONFIG_USB_EHCI_HCD=y
CONFIG_USB_OHCI_HCD=y
CONFIG_USB_OHCI_LITTLE_ENDIAN=y
CONFIG_USB_UHCI_HCD=y
CONFIG_USB_PRINTER=m
CONFIG_USB_STORAGE=m
CONFIG_USB_MON=y

_________________
Regards....


Last edited by chrisfreet on Sat May 24, 2008 11:24 pm; edited 1 time in total
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chrisfreet
n00b
n00b


Joined: 12 Nov 2004
Posts: 54
Location: Chicago, IL

PostPosted: Sat May 24, 2008 11:22 pm    Post subject: cups does not see / list connected Ricoh AP400 USB printer Reply with quote

Don't ask my why, but doing

Code:
chmod a+rw /dev/usb/lp0


worked this last time, and now the printer is detected. I don't know if this is a long term fix or not - perhaps UDEV might change the permissions back at some point. If so, I'll follow up. If there is no follow up, assume the above works.
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