Gentoo Forums
Gentoo Forums
Gentoo Forums
Quick Search: in
Problems with OTRS, please help.
View unanswered posts
View posts from last 24 hours

 
Reply to topic    Gentoo Forums Forum Index Unsupported Software
View previous topic :: View next topic  
Author Message
Tesla
n00b
n00b


Joined: 01 Apr 2005
Posts: 32

PostPosted: Mon May 02, 2005 1:05 pm    Post subject: Problems with OTRS, please help. Reply with quote

I emerged otrs and it installed fine. I set up and started apache2 and
mySQL. I ran the installer.pl from apache and filled in the info that
was asked for and it created the database, tables and the user. I then
filled in the next set of data and it ran fine. I then restarted the
server and went to the index page, and it had this error

Error: Access denied for user: 'otrs@localhost' (Using password: YES)

I have tried creating a new user and giving the user full access but
that dose not seam too work. I think it might be a configuration problem
in mysql but I am not sure. It seams that apache2 can connect to the
mysql databaase as the root user but not a regular user.
Back to top
View user's profile Send private message
Display posts from previous:   
Reply to topic    Gentoo Forums Forum Index Unsupported Software All times are GMT
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum