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USB-headset fails to work, "error -28: not enough bandwidth"
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Letharion
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PostPosted: Thu Apr 19, 2012 2:12 pm    Post subject: USB-headset fails to work, "error -28: not enough bandw Reply with quote

When I connect my USB headset, I'm used to KDE giving me a notification, and move sound to my headset. Currently however, nothing at all happens.

Code:
# tail -f /var/log/messages
kernel: [ 6702.834839] usb 1-1.2: new full-speed USB device number 16 using ehci_hcd
kernel: [ 6703.139460] usb 1-1.2: New USB device found, idVendor=047f, idProduct=c001
kernel: [ 6703.139464] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
kernel: [ 6703.139467] usb 1-1.2: Product: Plantronics .Audio 646 DSP
kernel: [ 6703.139469] usb 1-1.2: Manufacturer: Plantronics
kernel: [ 6703.245744] input: Plantronics Plantronics .Audio 646 DSP as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.3/input/input23
kernel: [ 6703.245977] generic-usb 0003:047F:C001.000F: input: USB HID v1.00 Device [Plantronics Plantronics .Audio 646 DSP] on usb-0000:00:1a.0-1.2/input3
kdm[2307]: The XKEYBOARD keymap compiler (xkbcomp) reports:
kdm[2307]: > Warning:          Type "ONE_LEVEL" has 1 levels, but <RALT> has 2 symbols
kdm[2307]: >                   Ignoring extra symbols
kdm[2307]: Errors from xkbcomp are not fatal to the X server
kernel: [ 6703.736611] cannot submit datapipe for urb 0, error -28: not enough bandwidth


Kernel configuration (that I believe I haven't changed)
Code:
# zgrep HCI /proc/config.gz
CONFIG_SATA_AHCI=y
# CONFIG_SATA_AHCI_PLATFORM is not set
# CONFIG_SATA_ACARD_AHCI is not set
CONFIG_USB_ARCH_HAS_OHCI=y
CONFIG_USB_ARCH_HAS_EHCI=y
CONFIG_USB_ARCH_HAS_XHCI=y
CONFIG_USB_XHCI_HCD=y
# CONFIG_USB_XHCI_HCD_DEBUGGING is not set
CONFIG_USB_EHCI_HCD=y
# CONFIG_USB_EHCI_ROOT_HUB_TT is not set
# CONFIG_USB_EHCI_TT_NEWSCHED is not set
CONFIG_USB_OHCI_HCD=y
# CONFIG_USB_OHCI_BIG_ENDIAN_DESC is not set
# CONFIG_USB_OHCI_BIG_ENDIAN_MMIO is not set
CONFIG_USB_OHCI_LITTLE_ENDIAN=y
CONFIG_USB_UHCI_HCD=y
# CONFIG_USB_WHCI_HCD is not set
# CONFIG_PROVIDE_OHCI1394_DMA_INIT is not set


I found another thread on f.g.o saying that this could be because a USB 1.1 headset can fail to reserve the necessary bandwidth. However, not only has this worked well before together with all my other perpherials (keyboard, mouse, phone), it also doesn't help unplug all usb-devices and connect only the headset.
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NeddySeagoon
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PostPosted: Thu Apr 19, 2012 6:28 pm    Post subject: Reply with quote

Letharion,

Code:
CONFIG_USB_UHCI_HCD=y
CONFIG_USB_OHCI_HCD=y
Please choose the one that you need for your hardware. They are known to conflict.

For Intel/VIA, chose UHCI - otherwise its OHCI. If you feel adventuerous, turn them both off and enable
Code:
# CONFIG_USB_EHCI_ROOT_HUB_TT is not set
# CONFIG_USB_EHCI_TT_NEWSCHED is not set
You need hardware support fot Transaction Translation. If you have it, USB1.x devices will be controlled by the EHCI driver and Transaction Translation. If you don't have hardware suppoer, USB 1.x will be broken.
Don't try Transaction Translation if you depend on a USB keyboard, you may loose console control of your system..
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Letharion
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PostPosted: Fri Apr 20, 2012 7:10 am    Post subject: Reply with quote

Thank you very much NeddySeagoon, unfortuntately, the situation appears to be same regardless.

Code:
# lspci | grep -i usb
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)


Code:
# zgrep HCI /proc/config.gz
CONFIG_SATA_AHCI=y
# CONFIG_SATA_AHCI_PLATFORM is not set
# CONFIG_SATA_ACARD_AHCI is not set
CONFIG_USB_ARCH_HAS_OHCI=y
CONFIG_USB_ARCH_HAS_EHCI=y
CONFIG_USB_ARCH_HAS_XHCI=y
CONFIG_USB_XHCI_HCD=y
# CONFIG_USB_XHCI_HCD_DEBUGGING is not set
CONFIG_USB_EHCI_HCD=y
# CONFIG_USB_EHCI_ROOT_HUB_TT is not set
# CONFIG_USB_EHCI_TT_NEWSCHED is not set
# CONFIG_USB_OHCI_HCD is not set
CONFIG_USB_UHCI_HCD=y
# CONFIG_USB_WHCI_HCD is not set
# CONFIG_PROVIDE_OHCI1394_DMA_INIT is not set


I could give the adventuerous version a try, but is there a way to know that my laptop keyboard isn't using usb internally? Cause that could be bad ;)
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gentoo_ram
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PostPosted: Fri Apr 20, 2012 6:06 pm    Post subject: Reply with quote

I've had little luck getting Plantronics USB headsets to work on my Linux for this same reason. Maybe they don't follow the spec like Linux expects.
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NeddySeagoon
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PostPosted: Sat Apr 21, 2012 9:57 am    Post subject: Reply with quote

Letharion,

I've just discovered that I have an identical USB headset. It ceartainly used to work for me as I used it for a podcast. That was about 4 years ago now.
Its seen little use since. Anyway, when I plug it in I get,
Code:
[  533.252109] usb 6-3: new full-speed USB device number 2 using ohci_hcd
[  533.429138] input: HID 047f:c001 as /devices/pci0000:00/0000:00:13.1/usb6/6-3/6-3:1.3/input/input14
[  533.429365] generic-usb 0003:047F:C001.0004: input,hidraw3: USB HID v1.00 Device [HID 047f:c001] on usb-0000:00:13.1-3/input3


An poking about with usbview, shows its using the snd-usb-audio / usbhid drivers.
usbview depends on usbfs which is depreciated now.

Please post your entire .config file to a pastebin. wgetpaste is your friend.
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Letharion
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PostPosted: Mon Apr 23, 2012 7:05 am    Post subject: Reply with quote

I have posted my entire .config.

Most grateful for your support.

I have also had this headset working fine with this particular computer before, so I've probably just done something wrong in a recent configuration change.

NeddySeagoon, which kernel are you using? I'm using the latest stable, 3.2.12.
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NeddySeagoon
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PostPosted: Mon Apr 23, 2012 5:54 pm    Post subject: Reply with quote

Letharion

I'm all ~ARCH here. The following from from
Code:

#
# Automatically generated file; DO NOT EDIT.
# Linux/x86_64 3.3.1-gentoo Kernel Configuration
#


I can see two differences, so that may be it.

Code:
CONFIG_HID_SUPPORT=y
CONFIG_HID=y
CONFIG_HIDRAW=y
CONFIG_USB_HID=m
# CONFIG_HID_PID is not set
CONFIG_USB_HIDDEV=y


You have
Code:
# CONFIG_HIDRAW is not set
# CONFIG_USB_HIDDEV is not set

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Letharion
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PostPosted: Wed Apr 25, 2012 1:28 pm    Post subject: Reply with quote

I added the options, one at a time, but that didn't help.
Rather annoying. Thanks a lot for your time, should I think of something, I'll post back.
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Jaglover
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PostPosted: Wed Apr 25, 2012 1:39 pm    Post subject: Reply with quote

You also have XHCI, I recall reading somewhere the USB drivers have to be loaded in certain order to make sure they do not conflict with each other. Sorry being so vague, hope google will help to find more details on it.
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NeddySeagoon
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PostPosted: Wed Apr 25, 2012 5:56 pm    Post subject: Reply with quote

Jsaglovers idea is easy to test if your USB hardware drivers are made as modules.

modprobe -r all of them then reload only the USB1 driver.

If you have a usb keyboard, that sequence of commands takes some care.
Why and how is left as an exercise for the reader.
I'll tell you if you ask.
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fpires
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PostPosted: Thu Apr 26, 2012 2:06 am    Post subject: Reply with quote

Hello,

I had this same issue with my usb headsets with EHCI USB 2.0 drivers. I resolved it by activating 2 configurations in the kernel for EHCI controllers called:

"Root Hub transactions translators"
"Improved transaction translators scheduling"

They are in:

Device Drivers --> USB support --> EHCI HCD (USB 2.0) support

On the help comments they recommend to enable both, and in the "Improved transaction translators scheduling" help comments, it mentions this can resolve "error -28" issues.

Hope this helps.

Regards,
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NeddySeagoon
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PostPosted: Thu Apr 26, 2012 5:44 pm    Post subject: Reply with quote

fpires,

Thats interesting. I have those options set and no USB1.x drivers.
However, USB Tranaction Translationis a hardware feature. Your hardware either supports it or it doesn't.
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fpires
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PostPosted: Fri Apr 27, 2012 2:34 am    Post subject: Reply with quote

Yes, it says that for the first one, but even if I disable it, I can still enable the scheduling one. In my case, for my dell vostro with hardened 3.2.11, it worked like a charm. Here are the help comments for both.

CONFIG_USB_EHCI_ROOT_HUB_TT: │
│ │
│ Some EHCI chips have vendor-specific extensions to integrate │
│ transaction translators, so that no OHCI or UHCI companion │
│ controller is needed. It's safe to say "y" even if your │
│ controller doesn't support this feature.

│ │
│ This supports the EHCI implementation that's originally │
│ from ARC, and has since changed hands a few times.

CONFIG_USB_EHCI_TT_NEWSCHED: │
│ │
│ This changes the periodic scheduling code to fill more of the low │
│ and full speed bandwidth available from the Transaction Translator │
│ (TT) in USB 2.0 hubs. Without this, only one transfer will be │
│ issued in each microframe, significantly reducing the number of │
│ periodic low/fullspeed transfers possible. │
│ │
│ If you have multiple periodic low/fullspeed devices connected to a │
│ highspeed USB hub which is connected to a highspeed USB Host │
│ Controller, and some of those devices will not work correctly │
(possibly due to "ENOSPC" or "-28" errors), say Y. Conversely, if │
│ you have only one such device and it doesn't work, you could try │
│ saying N. │
│ │
If unsure, say Y.
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devsk
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PostPosted: Sun Apr 29, 2012 12:55 am    Post subject: Reply with quote

This was an issue with a specific kernel version (3.3.1 I think or thereabouts) which I also hit. Just upgrade to latest stable and it should work.
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Letharion
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PostPosted: Mon May 28, 2012 6:28 pm    Post subject: Reply with quote

The last stable is still 3.2.12 though. The problem has disappeared for me, as far as I can tell without me having changed any config, just the way it showed up. It's interesting to note that the headset is no longer identified as a plantronics one.

Code:
ehci_hcd 0000:00:1a.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1a.0: BAR 0: set to [mem 0xf3a2a000-0xf3a2a3ff] (PCI address [0xf3a2a000-0xf3a2a3ff])
ehci_hcd 0000:00:1a.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1a.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1a.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1a.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
ehci_hcd 0000:00:1d.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1d.0: BAR 0: set to [mem 0xf3a29000-0xf3a293ff] (PCI address [0xf3a29000-0xf3a293ff])
ehci_hcd 0000:00:1d.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1d.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1d.0: power state changed by ACPI to D0
ehci_hcd 0000:00:1d.0: PCI INT A -> GSI 23 (level, low) -> IRQ 23
ehci_hcd 0000:00:1d.0: PCI INT A disabled
ehci_hcd 0000:00:1d.0: power state changed by ACPI to D3
usb 1-1.1: new full-speed USB device number 9 using ehci_hcd
usb 1-1.1: New USB device found, idVendor=0d8c, idProduct=000c
usb 1-1.1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
usb 1-1.1: Product: C-Media USB Headphone Set
input: C-Media USB Headphone Set   as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.1/1-1.1:1.3/input/input13
generic-usb 0003:0D8C:000C.0005: input,hidraw0: USB HID v1.00 Device [C-Media USB Headphone Set  ] on usb-0000:00:1a.0-1.1/input3
cannot submit datapipe for urb 0, error -28: not enough bandwidth
The XKEYBOARD keymap compiler (xkbcomp) reports:
> Warning:          Type "ONE_LEVEL" has 1 levels, but <RALT> has 2 symbols
>                   Ignoring extra symbols
Errors from xkbcomp are not fatal to the X server
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NeddySeagoon
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PostPosted: Mon May 28, 2012 8:17 pm    Post subject: Reply with quote

Letharion,

Odd. In your original post the device claimed to be
Code:
idVendor=047f, idProduct=c001
now its changed to be
Code:
 idVendor=0d8c, idProduct=000c


Reading back, your first post said
Code:
 kernel: [ 6702.834839] usb 1-1.2: new full-speed USB device number 16 using ehci_hcd

Thats interesting as it shows a full speed USB 1.1 device is being controlled by the USB2 EHCI_HID driver. That means you have transaction translation support in your kernel.

Depending on what else is going on on that USB bas, as the error message says, USB1 devices could be struggling for bandwidth.

There are two things to try. First, check your kernel and be sure you have all three options below on.
Code:
    │    <*>   EHCI HCD (USB 2.0) support                                          │ │ 
  │ │    [*]     Root Hub Transaction Translators                                  │ │ 
  │ │    [*]     Improved Transaction Translator scheduling                        │ │ 

If that fails, turn off the last two above and enable either OHCI-HCD or UHCI-HCD - whever is correct for your hardware. UHCI-HCD is for Intel and VIA. Evryone elses uses the other one.
With separate USB1 and USB2 drivers, you must not mix and match USB1 and USB2 devices on the same root hub or it will ball back to USB1 speeds for all connected hardware.

Your most recent post still shows
Code:
usb 1-1.1: new full-speed USB device number 9 using ehci_hcd
so transaction translation is still in use.
Low-spped=1.5Mbit/sec mice, keyboards etc. USB1
Full speed =12Mbit/sec almost everything else. USB1
High speed =480Mbit/sec USB2
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KaZeR
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PostPosted: Fri Feb 14, 2014 4:25 am    Post subject: Reply with quote

Same el cheapo device, same issue.

Activating Transaction Translators solved the problem.

Thanks!
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rudregues
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PostPosted: Mon Mar 24, 2014 5:11 pm    Post subject: Reply with quote

KaZeR wrote:
Same el cheapo device, same issue.

Activating Transaction Translators solved the problem.

Thanks!


I was with the same issue and it fixed. Thanks!
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