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Illiander
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PostPosted: Sat Dec 07, 2013 10:05 am    Post subject: Sound cuts out on everything [SOLVED] Reply with quote

Edit: Was a hardware fault that just happened to happen at the same time as I did a major system update. New headphones are working fine.

<embarrassed>



Old post:

I have no idea what's causeing this, I did a system update, and now whenever I use an application that both records and outputs sound (anything with mic support, basically) my output volume cuts to almost nothing randomly.

Since it works at normal volume for a while, then at almost no volume for a while, then back to normal volume again, I can't just turn my output volume up, as that kills my ears when it goes back to normal again.


What information do people need to help me fix this. I am at a complete loss, and can't play with my friends until I fix this, as we rely on voice comms.

I have tried both with and without pulseaudio, and both have this issue.


Last edited by Illiander on Fri Dec 20, 2013 1:17 pm; edited 1 time in total
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audiodef
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PostPosted: Sun Dec 08, 2013 6:05 pm    Post subject: Reply with quote

Can you please post lspci and lspci -n?
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Illiander
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PostPosted: Mon Dec 09, 2013 7:15 pm    Post subject: Reply with quote

Thank you so much for the help :D

lspci:
Code:
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.1 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0 USB OHCI1 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 3c)
00:14.1 IDE interface: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 IDE Controller
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge
00:14.5 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI2 Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:00.0 VGA compatible controller: NVIDIA Corporation GF104 [GeForce GTX 460] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GF104 High Definition Audio Controller (rev a1)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 03)


lspci -n
Code:
00:00.0 0600: 1022:9600
00:02.0 0604: 1022:9603
00:0a.0 0604: 1022:9609
00:11.0 0106: 1002:4390
00:12.0 0c03: 1002:4397
00:12.1 0c03: 1002:4398
00:12.2 0c03: 1002:4396
00:13.0 0c03: 1002:4397
00:13.1 0c03: 1002:4398
00:13.2 0c03: 1002:4396
00:14.0 0c05: 1002:4385 (rev 3c)
00:14.1 0101: 1002:439c
00:14.2 0403: 1002:4383
00:14.3 0601: 1002:439d
00:14.4 0604: 1002:4384
00:14.5 0c03: 1002:4399
00:18.0 0600: 1022:1200
00:18.1 0600: 1022:1201
00:18.2 0600: 1022:1202
00:18.3 0600: 1022:1203
00:18.4 0600: 1022:1204
01:00.0 0300: 10de:0e22 (rev a1)
01:00.1 0403: 10de:0beb (rev a1)
02:00.0 0200: 10ec:8168 (rev 03)
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audiodef
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PostPosted: Wed Dec 11, 2013 5:07 pm    Post subject: Reply with quote

Do you have the snd-hda-intel driver in use?
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Illiander
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PostPosted: Wed Dec 11, 2013 7:05 pm    Post subject: Reply with quote

yes.


lsmod | grep snd
Code:
snd_hda_codec_hdmi     25574  4
snd_hda_codec_via      17006  1
snd_hda_intel          24121  3
snd_hda_codec         100798  3 snd_hda_codec_hdmi,snd_hda_codec_via,snd_hda_intel
snd_hwdep               5197  1 snd_hda_codec
snd_pcm                60091  4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc          6202  2 snd_pcm,snd_hda_intel
snd_timer              15373  2 snd_pcm
snd                    49709  11 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_via,snd_pcm,snd_hda_codec,snd_hda_intel

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Illiander
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PostPosted: Fri Dec 20, 2013 9:13 am    Post subject: Reply with quote

Just had a thought about this:

Is there any way, without having another pair of headphones, to test if this is an issue with my headphones, rather than my sound software?

Did a short test today, and I don't seem to get the cuts in volume out of my speakers, but I do with my headphones.


Any ideas other than "borrow a pair of headphones"?
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audiodef
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PostPosted: Fri Dec 20, 2013 5:05 pm    Post subject: Reply with quote

Plug your headphone jack into your speakers. If there are no dropouts, it IS your headphones.
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