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pking
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PostPosted: Thu Sep 12, 2013 1:32 am    Post subject: cups failure with strange error messages... Reply with quote

In the past week or so, cups has stopped working for me -- perhaps since the upgrade to 1.6.2. But the error messages are
quite uninformative, and it isn't clear how to go about fixing it. Here's what shows up in /var/log/cups/err_log:
Code:

W [03/Sep/2013:11:06:43 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [11/Sep/2013:16:27:07 -0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [11/Sep/2013:16:27:07 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [11/Sep/2013:16:27:07 -0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [11/Sep/2013:16:27:07 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files

In the web interface, on the other hand, I get the message "Filter failed".

The printer is an HP LaserJet 1300, and works with Foomatic/pxlmono (recommended), and, as noted, worked reliably for well
over a year before developing the current problem.

Something similar seems to have happened on Ubuntu, where one supposed fix is to install avahi and run it before cups. I have
not tried that since I would rather not run avahi, but if that's the only way to get cups to work I'll do that.

Any suggestions for what to try? I'm running kernel 3.11.0, cups 1.6.2-r5, cups-filters 1.0.34-r1. I deeply hate cups.
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fidel
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PostPosted: Thu Sep 12, 2013 10:54 am    Post subject: Reply with quote

I've had similar issues - The problem shown in the log file seems to be an issue of cups itself, I hope it will be fixed soon. I made the printer work again by using a different driver. Since I'm not at home at the moment I cannot check which one I finally used. Try using another driver if possible (try the postscript driver if you were using another one and vice versa).

Good luck!
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pking
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PostPosted: Fri Sep 13, 2013 9:33 pm    Post subject: Reply with quote

Thanks for the suggestion. I've tried using two other printer drivers (both versions of
generic Postscript), and neither worked; they do offer an additional new error message
not given with the pxlmono driver, though:
Code:

E [13/Sep/2013:17:26:38 -0400] [cups-driverd] Bad driver information file "/usr/share/cups/drv/cupsfilters.drv"!
W [13/Sep/2013:17:27:42 -0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [13/Sep/2013:17:27:42 -0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files

However, throughout all the problems I've been able to print to a remote networked
printer with no problems -- it's only on the local USB HP 1300 LaserJet that there seems
to be a problem, so I don't think I trust the "bad driver information file" message. But
I'll try to reinstall CUPS to see whether that helps.

Still looking for suggestions!

(And I still hate CUPS.)
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pking
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PostPosted: Fri Sep 13, 2013 9:42 pm    Post subject: Reply with quote

Reinstallation of CUPS did not help.

Switching back to the pxlmono driver made the "bad driver information file" message
go away, but I still get the messages that CreateProfile and CreateDevice have failed,
and I still can't print to the USB-connected HP 1300 LaserJet.

Aaarrgghhhh.
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fidel
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PostPosted: Sun Sep 15, 2013 9:19 am    Post subject: Reply with quote

Ah, its a directly connected usb printer - hm, have you made sure that usb printer support is disabled in kernel if the usb use flag is enabled for cups or vice versa (if usb printer support is in the kernel, the usb use flag for cups must be disabled, if no usb printer support is in the kernel, the usb use flag for cups must be enabled).
Still good luck!
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pking
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PostPosted: Tue Sep 17, 2013 6:18 pm    Post subject: [solved] Reply with quote

That seems to have done it -- dueling USB drivers, I suppose. Anyway, I can print again,
which makes me much happier. Thanks for the help!
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pking
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PostPosted: Mon Dec 02, 2013 5:50 pm    Post subject: Reply with quote

It's now a month or two later, and I'm back to having problems with cups.

Currently at cups 1.6.4, with a directly-connected HP LaserJet 1300.

Cups was emerged with the usb use flag, and usb printer support was disabled in the kernel.

I get the message "Printer Paused" every when trying to administer cups every time I try to print, even after
resuming the printer, and occasionally the message "filter not found". I get the problem with several different
drivers, e.g. pxlmono and Postscript for the HPLJ1300.

I can still print via cups with no problem to a networked printer -- just the local one is problematic.

Any ideas? Anyone?
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init3
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PostPosted: Wed Mar 19, 2014 1:29 pm    Post subject: Reply with quote

Now =net-print/cups-1.7.1.
Remote b/w HP LaserJet 4350 Postscript (recommended) printer.

Similiar error messages in error_log since 02/Jul/2013:
Code:
W [19/Mar/2014:08:32:59 +0400] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [19/Mar/2014:08:32:59 +0400] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files


P.S. Without any questions to printing facility itself.
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Gustavo Guillermo Pérez
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PostPosted: Wed Apr 16, 2014 4:56 am    Post subject: Reply with quote

Similar problem with LexmarS409

Propietary Drivers.

After installation:

Code:
W [15/Apr/2014:23:42:25 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:42:25 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:42:25 -0500] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:42:46 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:42:46 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:42:46 -0500] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
E [15/Apr/2014:23:45:59 -0500] [Job 1] La impresora no responde.
E [15/Apr/2014:23:46:59 -0500] [Job 1] La impresora no responde.
W [15/Apr/2014:23:47:47 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:47:47 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:47:47 -0500] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
E [15/Apr/2014:23:50:19 -0500] [Job 1] (null)
E [15/Apr/2014:23:50:53 -0500] [Job 1] La impresora no responde.
W [15/Apr/2014:23:51:28 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:51:28 -0500] CreateProfile failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files
W [15/Apr/2014:23:51:28 -0500] CreateDevice failed: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files

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