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cctsurf
Tux's lil' helper
Joined: 12 Oct 2006
Posts: 123
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 Posted: Sat Feb 23, 2013 5:18 am Post subject: HPLIP Plug-in Install Succeed, but User says "Not insta |
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I've been googling all over the universe on this, I wanted to scan today, (I don't do it that often) and it seems that there is something wrong with my hplip configuration. As root, the plug-in installs correctly, as a user, however, it doesn't seem to be installed.
One very notable error I'm getting when I run hp-plugin is:
| Code: | | error: PolicyKit support requires DBUS or PolicyKit support files missing |
Does anybody know what this means (and how to fix it?)
Below is the output from hp-check -t:
| Code: |
hp-check -t
Saving output in log file: /home/james/Downloads/Temp/hp-check.log
HP Linux Imaging and Printing System (ver. 3.13.2)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are
installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the
proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
/Xlib: extension "RANDR" missing on display ":0".
-Xlib: extension "RANDR" missing on display ":0".
warning: gentoo-2.2 version is not supported. Using gentoo-any versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 3.8.0-gentoo #1 SMP PREEMPT Wed Feb 20 17:12:13 CST 2013 GNU/Linux
Host: Dunamai
Proc: 3.8.0-gentoo #1 SMP PREEMPT Wed Feb 20 17:12:13 CST 2013 GNU/Linux
Distribution: gentoo 2.2
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.13.2
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for gentoo distro 2.2 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.2
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.2-r1
html=/usr/share/doc/hplip-3.13.2-r1/html
icon=/usr/share/applications
cupsbackend=/usr/libexec/cups/backend
cupsfilter=/usr/libexec/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.13.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Permission denied
Current contents of '~/.hplip/hplip.conf' file:
[settings]
systray_visible = 0
systray_messages = 2
[last_used]
device_uri = "hp:/net/HP_LaserJet_4100_Series?ip=10.133.7.101"
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 02/22/2013 22:53:48
version = 3.13.2
[upgrade]
latest_available_version = 3.13.2
notify_upgrade = false
last_upgraded_time = 1361561209.27165
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------------------
| External Dependencies |
--------------------------
gs Ghostscript REQUIRED 7.05 9.06 OK -
network Network-wget OPTIONAL - 1.14 OK -
dbus DBus REQUIRED - 1.6.8 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
policykit Admin-Policy-framework OPTIONAL - 0.110 OK -
Xlib: extension "RANDR" missing on display ":0".
Xlib: extension "RANDR" missing on display ":0".
xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
cups CUPS REQUIRED 1.1 1.6.1 OK 'CUPS Scheduler is running'
-------------------------
| General Dependencies |
-------------------------
reportlab Python-PDF-Lib OPTIONAL 2.0 2.6 OK -
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.6 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.16 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK -
python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.9.6 OK -
cups-devel CUPS-SDK REQUIRED - 1.6.1 OK -
sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.23 OK -
cups-image CUPS-Image-Lib REQUIRED - 1.6.1 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
------------------------------
| Compile Time Dependencies |
------------------------------
gcc gcc-Compiler REQUIRED - 4.6.3 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 3.82 OK -
----------------------
| Python Extentions |
----------------------
cupsext CUPS-Extension REQUIRED - 3.13.2 OK -
pcardext PhotoCard-Extension REQUIRED - 3.13.2 OK -
hpmudext IO-Extension REQUIRED - 3.13.2 OK -
-----------------------
| Scan Configuration |
-----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.13.2 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.13.2 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/HP_LaserJet_M1536dnf_MFP?zc=NPI6A6CF5' is a Hewlett-Packard HP_LaserJet_M1536dnf_MFP all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_Color_LaserJet_4700
----------------------
Type: Printer
Device URI: hp:/net/HP_Color_LaserJet_4700?zc=NPI6591CF
PPD: /etc/cups/ppd/HP_Color_LaserJet_4700.ppd
PPD Description: HP Color LaserJet 4700 Postscript (recommended)
Printer status: printer HP_Color_LaserJet_4700 is idle. enabled since Fri 22 Feb 2013 01:45:09 PM CST
Communication status: Good
HP_LaserJet_4100
----------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_4100_Series?ip=10.133.7.101
PPD: /etc/cups/ppd/HP_LaserJet_4100.ppd
PPD Description: HP LaserJet 4100 Series v.3010.107 Postscript (recommended)
Printer status: printer HP_LaserJet_4100 is idle. enabled since Fri 22 Feb 2013 01:45:06 PM CST
Communication status: Good
HP_LaserJet_M1536dnf_MFP
------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_M1536dnf_MFP?zc=NPI6A6CF5
PPD: /etc/cups/ppd/HP_LaserJet_M1536dnf_MFP.ppd
PPD Description: HP LaserJet M1536dnf MFP Postscript (recommended)
Printer status: printer HP_LaserJet_M1536dnf_MFP is idle. enabled since Fri 22 Feb 2013 01:38:25 PM CST
error: Required plug-in status: Not installed
Communication status: Good
HP_LaserJet_M1536dnf_MFP_fax
----------------------------
Type: Fax
Device URI: hpfax:/net/HP_LaserJet_M1536dnf_MFP?zc=NPI6A6CF5
PPD: /etc/cups/ppd/HP_LaserJet_M1536dnf_MFP_fax.ppd
PPD Description: HP Fax2 hpcups
Printer status: printer HP_LaserJet_M1536dnf_MFP_fax is idle. enabled since Fri 22 Feb 2013 01:38:07 PM CST
error: Required plug-in status: Not installed
Communication status: Good
--------------
| PERMISSION |
--------------
groups user-groups Required - - OK lp wheel floppy uucp audio cdrom video games cdrw usb lpadmin portage wireshark james scanner plugdev realtime vboxusers
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Plug-in Status
--------------
error: Plug-ins need to be installed
Total Errors: 2
Total Warnings: 0
Re-run 'hp-doctor' command to prompt and fix the issues.
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In Case you're wondering, hp-doctor doesn't help.
Thanks in advance,
James |
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cctsurf
Tux's lil' helper
Joined: 12 Oct 2006
Posts: 123
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| Posted: Sun Feb 24, 2013 5:41 am Post subject: BUG: HPLIP 3.13.2 fails to scan: "Plugin not installed& |
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Further Diagnosis:
Downgraded to hplip 3.12.10a, and it works now. It really seems to be a bug in 3.13.2... I guess I should report it.
Here's the really interesting part: hp-check comes up with the same error: error: Required plug-in status: Not installed, but now the scanner works fine... |
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pickd.mask
n00b
Joined: 02 Aug 2011
Posts: 28
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| Posted: Sun Feb 24, 2013 4:20 pm Post subject: |
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same thing here.
when downgraded to 3.12.10a hplip works flawlessly fine.
thanX for this topic - worked as easy solution to me.
3.13.2 is buggy for sure.
P.S.:Portage 2.1.11.52 (default/linux/x86/13.0/desktop/kde, gcc-4.6.3, glibc-2.16.0, 3.8.0 i686) |
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cctsurf
Tux's lil' helper
Joined: 12 Oct 2006
Posts: 123
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| Posted: Sun Feb 24, 2013 7:12 pm Post subject: |
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I filed a bug report
458976 |
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regaleali
n00b
Joined: 14 Jan 2005
Posts: 35
Location: Switzerland
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| Posted: Tue Feb 26, 2013 5:48 pm Post subject: Re: HPLIP Plug-in Install Succeed, but User says "Not i |
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Had the same problem. Looking at the output from hp-check -t I found:
| Quote: |
| Code: |
hp-check -t
...
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Permission denied
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/var/lib/hp actually has permissions 644 after the upgrade to 3.13.2
Changing it manually to 755 (sudo chmod 755 /var/lib/hp) solved the problem for me. |
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cryptosteve
Veteran
Joined: 04 Jan 2004
Posts: 1169
Location: GER
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| Posted: Tue Feb 26, 2013 6:02 pm Post subject: |
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Whoops, I have 0644 here also.
Thanks for that hint ..
_________________
- born to create drama -
gpg: 0x9B6C7E15
CS Virtual Travel Bug: VF6G5D |
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FroL_Onn
n00b
Joined: 20 Oct 2013
Posts: 55
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| Posted: Sun Oct 20, 2013 6:27 am Post subject: Re: HPLIP Plug-in Install Succeed, but User says "Not i |
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| regaleali wrote: | Had the same problem. Looking at the output from hp-check -t I found:
| Quote: |
| Code: |
hp-check -t
...
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: Permission denied
|
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/var/lib/hp actually has permissions 644 after the upgrade to 3.13.2
Changing it manually to 755 (sudo chmod 755 /var/lib/hp) solved the problem for me. |
Thank you so much!
Changing it with #chmod -R 755 /var/lib/hp made my printer work with hplip 3.13.9
I had the following problem:
My HP printer stopped working after upgrading of hplip from 3.12.10a to 3.13.9
I had the error messages in cups error_log:
| Code: | (/usr/libexec/cups/filter/hpcups) stopped with status 1.
(/usr/libexec/cups/filter/gstoraster) stopped with status 13. |
Downgrading solved the problem, but it is not an appropriate solution, right?
Googling didn't help, and now finally I have the solution! Thanks! |
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gustafson
Guru
Joined: 12 Aug 2004
Posts: 430
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| Posted: Mon Dec 08, 2014 6:41 pm Post subject: |
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| Thanks! chmod did it for me too. |
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