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albocalbo
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Joined: 11 Jan 2013
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PostPosted: Fri Jan 11, 2013 3:38 pm    Post subject: gentoo shop Reply with quote

hi, I've some problems with the gentoo shop. From (23 Oct 2012) I'm waiting for my order but nothing is arrived at my address. I'm try to contact the shop (6 Jan 2013) but nobody answer me? have someone the same problems?
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John R. Graham
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Joined: 08 Mar 2005
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Location: Somewhere over Atlanta, Georgia

PostPosted: Fri Jan 11, 2013 4:33 pm    Post subject: Reply with quote

Which shop is that? URL, please.

- John
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albocalbo
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PostPosted: Fri Jan 11, 2013 6:42 pm    Post subject: Reply with quote

Hi, john
thank you for your answer.
I thought the official gentoo shop: http://www.cafepress.com/officialgentoo

I'm a incredulous and I don't know what to think.

Alberto
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John R. Graham
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PostPosted: Fri Jan 11, 2013 6:45 pm    Post subject: Reply with quote

Didn't mean to alarm you. There are just several stores listed on our web site. Where are you located (in general)?

- John
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albocalbo
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PostPosted: Fri Jan 11, 2013 7:21 pm    Post subject: Reply with quote

I live in Rome, Italy. I didn't know there were some shops in Europe!

Alberto
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John R. Graham
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PostPosted: Fri Jan 11, 2013 7:31 pm    Post subject: Reply with quote

Let me check with the Gentoo Infrastructure people to see who's responsible for the relationship with CafePress and I'll get back to you. Am I to understand that you've used the Contact Us link in your order confirmation but have not gotten a response?

- John
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comprookie2000
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Joined: 25 Jul 2004
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Location: Pompano Beach, Florida

PostPosted: Fri Jan 11, 2013 8:17 pm    Post subject: Reply with quote

Hi Alberto,
Looks like it was order # 181677378, is that correct?
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albocalbo
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PostPosted: Sat Jan 12, 2013 8:51 am    Post subject: Reply with quote

hi comprookie2000,
yes it is. the order number is correct. thanks a lot.
I'd like to thank the whole community for the great job. I'm
take this opportunity to thank all. I'm happy for 10 years gentoo SERVER user and without your help, this would not have been possible

Alberto
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comprookie2000
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PostPosted: Wed Jan 16, 2013 8:18 pm    Post subject: Reply with quote

I contacted cafepress.

A replacement has been issued for you free of charge.
Your ticket code is LTK5440293775314X

1-402-517-4480 International
9:00 AM - 9:00 PM EST, Monday - Saturday

If you still have a problem contact me at dabbott at gentoo.org
Sorry for the trouble, and thanks for the support :)
Regards,
David
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albocalbo
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PostPosted: Thu Jan 17, 2013 3:59 pm    Post subject: Reply with quote

hi David,

thank you very much.
Yesterday I recived am email from cafepress: They resent me my gentoo cup.
I will need it while I wait emerge sync && emerge -vuDN in my RASPBERRYPI on arm7 arch.
Don't worry and thank you

Alberto
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