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albocalbo n00b
Joined: 11 Jan 2013 Posts: 11
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Posted: Fri Jan 11, 2013 3:38 pm Post subject: gentoo shop |
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hi, I've some problems with the gentoo shop. From (23 Oct 2012) I'm waiting for my order but nothing is arrived at my address. I'm try to contact the shop (6 Jan 2013) but nobody answer me? have someone the same problems? |
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John R. Graham Administrator
Joined: 08 Mar 2005 Posts: 10590 Location: Somewhere over Atlanta, Georgia
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Posted: Fri Jan 11, 2013 4:33 pm Post subject: |
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Which shop is that? URL, please.
- John _________________ I can confirm that I have received between 0 and 499 National Security Letters. |
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albocalbo n00b
Joined: 11 Jan 2013 Posts: 11
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Posted: Fri Jan 11, 2013 6:42 pm Post subject: |
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Hi, john
thank you for your answer.
I thought the official gentoo shop: http://www.cafepress.com/officialgentoo
I'm a incredulous and I don't know what to think.
Alberto |
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John R. Graham Administrator
Joined: 08 Mar 2005 Posts: 10590 Location: Somewhere over Atlanta, Georgia
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Posted: Fri Jan 11, 2013 6:45 pm Post subject: |
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Didn't mean to alarm you. There are just several stores listed on our web site. Where are you located (in general)?
- John _________________ I can confirm that I have received between 0 and 499 National Security Letters. |
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albocalbo n00b
Joined: 11 Jan 2013 Posts: 11
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Posted: Fri Jan 11, 2013 7:21 pm Post subject: |
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I live in Rome, Italy. I didn't know there were some shops in Europe!
Alberto |
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John R. Graham Administrator
Joined: 08 Mar 2005 Posts: 10590 Location: Somewhere over Atlanta, Georgia
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Posted: Fri Jan 11, 2013 7:31 pm Post subject: |
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Let me check with the Gentoo Infrastructure people to see who's responsible for the relationship with CafePress and I'll get back to you. Am I to understand that you've used the Contact Us link in your order confirmation but have not gotten a response?
- John _________________ I can confirm that I have received between 0 and 499 National Security Letters. |
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comprookie2000 Retired Dev
Joined: 25 Jul 2004 Posts: 925 Location: Sun City Center, Florida
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Posted: Fri Jan 11, 2013 8:17 pm Post subject: |
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Hi Alberto,
Looks like it was order # 181677378, is that correct? _________________ http://dev.gentoo.org/~dabbott/ |
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albocalbo n00b
Joined: 11 Jan 2013 Posts: 11
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Posted: Sat Jan 12, 2013 8:51 am Post subject: |
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hi comprookie2000,
yes it is. the order number is correct. thanks a lot.
I'd like to thank the whole community for the great job. I'm
take this opportunity to thank all. I'm happy for 10 years gentoo SERVER user and without your help, this would not have been possible
Alberto |
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comprookie2000 Retired Dev
Joined: 25 Jul 2004 Posts: 925 Location: Sun City Center, Florida
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Posted: Wed Jan 16, 2013 8:18 pm Post subject: |
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I contacted cafepress.
A replacement has been issued for you free of charge.
Your ticket code is LTK5440293775314X
1-402-517-4480 International
9:00 AM - 9:00 PM EST, Monday - Saturday
If you still have a problem contact me at dabbott at gentoo.org
Sorry for the trouble, and thanks for the support
Regards,
David _________________ http://dev.gentoo.org/~dabbott/ |
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albocalbo n00b
Joined: 11 Jan 2013 Posts: 11
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Posted: Thu Jan 17, 2013 3:59 pm Post subject: |
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hi David,
thank you very much.
Yesterday I recived am email from cafepress: They resent me my gentoo cup.
I will need it while I wait emerge sync && emerge -vuDN in my RASPBERRYPI on arm7 arch.
Don't worry and thank you
Alberto |
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