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turtles
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PostPosted: Thu Jan 03, 2013 5:09 am    Post subject: netflix keeps trying to get me back Reply with quote

I keep getting these funny emails from netflicks begging me back as a customer but they offer no way to reply or offer why I quit netflicks over 6 years ago.
I just found a fax number (4085403737) for customer service so I email to faxed my reply:

Quote:
Dear Netflicks CTO and CEO Thanks for inviting me back!
I would love to come back however I do not run Apple or Windows.
I do not want to buy a set top device.
I need netflicks to work with the regular internet since I only run
desktop Linux like Firefox or Google-chrome.

I have been using hulu+, amazon, youtube and other sites to watch content
online.
Thats all I do since I dont have a DVD player anymore.
And they all work great on linux.
It is ironic that a high tech company has no way to get former customer
feedback other than a fax number and has never herd of Linux when everyone
else has.
Even dell sells a new laptop that comes with linux perhaps I could send
you one?
Hope this finds you all well
no hard feelings.
happy 2013! Get rid of your fax and windows silverlight for the new year!
-<name removed>-
Eugene Oregon
PS
Drop in anytime and watch a movie on Hi Def Linux with me.

> NETFLIX - More to love. Same low price.
> Come back today and get another FREE trial.
>
> Dear<name removed,
>
> We'd like to offer you another free trial! We're always adding more TV
> shows & movies for you to enjoy instantly. Come back to Netflix today and
> check out what's new – for FREE!......

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John R. Graham
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PostPosted: Thu Jan 03, 2013 1:05 pm    Post subject: Reply with quote

Moved from Gentoo Chat to Off the Wall. Not about Gentoo so it fits better here. I'm glad you wrote the letter, though. :)

- John
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wildhorse
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PostPosted: Thu Jan 03, 2013 5:02 pm    Post subject: Reply with quote

Netflix's CTO probably never heard about the herd of Linux before.
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pjp
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PostPosted: Thu Jan 03, 2013 6:41 pm    Post subject: Re: netflix keeps trying to get me back Reply with quote

Quote:
PS
Drop in anytime and watch a movie on Hi Def Linux with me.
lol


wildhorse wrote:
the herd of Linux
Would that be a herd of Gnu?
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turtles
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PostPosted: Thu Jan 03, 2013 9:34 pm    Post subject: Reply with quote

Yeah probably should have put gnu in there.

I found the email link to the board which is board@netflix.com
Ill use that next time.
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swirling_vortex
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PostPosted: Thu Jan 03, 2013 10:21 pm    Post subject: Reply with quote

wildhorse wrote:
Netflix's CTO probably never heard about the herd of Linux before.

Actually, their appliance software runs FreeBSD 9.

https://signup.netflix.com/openconnect/software
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patrix_neo
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PostPosted: Fri Jan 04, 2013 12:16 am    Post subject: Reply with quote

I do have netflix on my PS3. Shame on me. I just have to say, if netflix is not your kind of deal, screw it.

I understand the freedom of speech rights and all, but you have to concider netflix's right of speech too.
[edit] Grow up!
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sikpuppy
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PostPosted: Fri Jan 04, 2013 10:50 am    Post subject: Reply with quote

patrix_neo wrote:
I do have netflix on my PS3. Shame on me. I just have to say, if netflix is not your kind of deal, screw it.

I understand the freedom of speech rights and all, but you have to concider netflix's right of speech too.
[edit] Grow up!

Erm, since when do companies have freedom of speech? I thought that was only for individuals.
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ppurka
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PostPosted: Fri Jan 04, 2013 11:09 am    Post subject: Reply with quote

sikpuppy wrote:
patrix_neo wrote:
I do have netflix on my PS3. Shame on me. I just have to say, if netflix is not your kind of deal, screw it.

I understand the freedom of speech rights and all, but you have to concider netflix's right of speech too.
[edit] Grow up!

Erm, since when do companies have freedom of speech? I thought that was only for individuals.
They can have it when they take it away from you.
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PostPosted: Fri Jan 04, 2013 11:45 am    Post subject: Reply with quote

ppurka wrote:
They can have it when they take it away from you.

Companies can have free speech when they take it from me. Sorry, I don't understand how that works. How do you steal a method of expression?
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patrix_neo
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PostPosted: Fri Jan 04, 2013 1:08 pm    Post subject: Reply with quote

sikpuppy wrote:
patrix_neo wrote:
I do have netflix on my PS3. Shame on me. I just have to say, if netflix is not your kind of deal, screw it.

I understand the freedom of speech rights and all, but you have to concider netflix's right of speech too.
[edit] Grow up!

Erm, since when do companies have freedom of speech? I thought that was only for individuals.


They do have to tell about their product in a way maybe not associated with freedom of speech. I retract from my previous post. It just made sense last night. :)
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sikpuppy
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PostPosted: Fri Jan 04, 2013 1:22 pm    Post subject: Reply with quote

patrix_neo wrote:

They do have to tell about their product in a way maybe not associated with freedom of speech. I retract from my previous post. It just made sense last night. :)

heh :)
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ppurka
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PostPosted: Fri Jan 04, 2013 2:26 pm    Post subject: Reply with quote

sikpuppy wrote:
ppurka wrote:
They can have it when they take it away from you.

Companies can have free speech when they take it from me. Sorry, I don't understand how that works. How do you steal a method of expression?
When you steal something, it's got to go somewhere else right? And that somewhere else has got to be you, right? :twisted:
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PostPosted: Fri Jan 04, 2013 2:39 pm    Post subject: Reply with quote

ppurka wrote:
When you steal something, it's got to go somewhere else right? And that somewhere else has got to be you, right? :twisted:

8O
Unless it's ideas. Or sounds. Or anything else intangible really. It barely existed to start with so "stealing" it just transfers the perception of the idea/sound/intangible from one brain to another. And unless the stealee has evaporated in a puff of boredom then they still contain the memory of the idea/sound/intangible in their brain so there is no net loss.

Which does my head in. Man.
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notageek
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PostPosted: Fri Jan 04, 2013 2:44 pm    Post subject: Reply with quote

What?!
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PostPosted: Sat Jan 05, 2013 3:24 am    Post subject: Reply with quote

notageek wrote:
What?!

Just trying to wrap my tiny head around how stealing free speech works. As in, it doesn't.
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ppurka
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PostPosted: Sat Jan 05, 2013 4:23 am    Post subject: Reply with quote

sikpuppy wrote:
notageek wrote:
What?!

Just trying to wrap my tiny head around how stealing free speech works. As in, it doesn't.
You need a bigger head because free speech is big and volatile.
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PostPosted: Sat Jan 05, 2013 4:33 am    Post subject: Reply with quote

ppurka wrote:
sikpuppy wrote:
notageek wrote:
What?!

Just trying to wrap my tiny head around how stealing free speech works. As in, it doesn't.
You need a bigger head because free speech is big and volatile.

And invisible and massless.
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yabbadabbadont
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PostPosted: Sat Jan 05, 2013 6:59 pm    Post subject: Reply with quote

sikpuppy wrote:
patrix_neo wrote:
I do have netflix on my PS3. Shame on me. I just have to say, if netflix is not your kind of deal, screw it.

I understand the freedom of speech rights and all, but you have to concider netflix's right of speech too.
[edit] Grow up!

Erm, since when do companies have freedom of speech? I thought that was only for individuals.

In the US, since 2010 and June of last year. See this Reuter's story about it.
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turtles
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PostPosted: Sat Jan 05, 2013 10:52 pm    Post subject: Reply with quote

Spam is hardly free speech its more like barging into my house and giving me a promo on netflicks then running out the door.
Soliciting me in the form of a email with no reply and no way to opt out is spam as well as bad customer relations and reflects the other kind of practices they probably employ on paying customers. They offer no way to give feedback and are not interested in why former customers left.

Not supporting linux desktops used to be more typical however conspiring to bundle software with an operating system in order to make your software come out ahead some
US federal judges may disagree with.

The makers of silverlight were pressured by this issue.

I speculate that they did not release moonlight out of the goodness of there opensource hearts. They released moonlight to avoid a anti trust suit.
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pjp
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PostPosted: Sun Jan 06, 2013 3:11 am    Post subject: Reply with quote

turtles wrote:
I speculate that they did not release moonlight out of the goodness of there opensource hearts. They released moonlight to avoid a anti trust suit.
Wait. I thought moonlight was an open source alternative which wasn't viable as an actual replacement?
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