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colinxp
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Joined: 26 Aug 2008
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PostPosted: Sun Jul 29, 2012 10:12 pm    Post subject: external monitor is not usable Reply with quote

Hello,

I have bought a Dell Vostro 3560 Desktop with i5 3210M and Intel HD 4000 graphic card.

I have installed Gentoo with gnome. But my external monitor is not usable. I have clicked on System -> Preferences -> Monitors. My external monitor is not detected.

Besides, if I pressed ctrl+alt+f1, the whole screen would be black and the computer stopped to response. And I must press on the power button to shut down my computer.

I hope anyone can help me with this problem. If you need further information, I am glad to provide here.

Thanks,
Colin
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gorkypl
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Joined: 04 Oct 2010
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Location: Kraków, PL

PostPosted: Mon Jul 30, 2012 6:40 am    Post subject: Re: external monitor is not usable Reply with quote

colinxp wrote:
If you need further information, I am glad to provide here.

Have you followed the X guide?
http://www.gentoo.org/doc/en/xorg-config.xml

If the problem still persist after checking that you have done everything that is written there, please do 'emerge wgetpaste' and then put the links that you will get after doing (one by one):
Code:

wgetpaste /usr/src/linux/.config
wgetpaste /var/log/Xorg.0.log
dmesg | wgetpaste

Please also wgetpaste the contents of your xorg.conf (or content of files in xorg.conf.d directory) and the result of 'emerge --info' and 'xrandr -q'.
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colinxp
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PostPosted: Thu Aug 02, 2012 6:41 pm    Post subject: Reply with quote

Hi,

thanks for your reply. I have followed all the steps in the tutorial. But unfortunately, it didn't work. The external monitor is still unusable. There is no /etc/x11/xorg.conf.d folder on my computer.

I have followed your steps to upload the necessary files. The link is: http://bpaste.net/show/38163/
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gorkypl
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Location: Kraków, PL

PostPosted: Thu Aug 02, 2012 6:59 pm    Post subject: Reply with quote

Also the Xorg.0.log, please. And the result of 'xrandr -q'.
Maybe there is a file /etc/X11/xorg.conf ? If not, then quite good, if yes - please wgetpaste it.
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cinan
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PostPosted: Fri Aug 10, 2012 9:24 pm    Post subject: Reply with quote

Do you connect the external monitor via HDMI or VGA port? Is this laptop with nvidia graphics card?
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colinxp
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PostPosted: Sat Nov 17, 2012 11:03 am    Post subject: Reply with quote

Hi,
Thank you very much for all your replies.
I use VGA port.

On my computer, there is no /etc/X11/config.d/ folder, and also no /etc/X11/xorg.conf
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