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Bug Reporting Guidelines (PLEASE READ!!!)
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lamer
n00b
n00b


Joined: 16 May 2002
Posts: 16
Location: St. Paul, Mn

PostPosted: Sun Jun 23, 2002 4:12 pm    Post subject: Bug Reporting Guidelines (PLEASE READ!!!) Reply with quote

We've been getting some really horrendous bug reports on bugs.gentoo.org. You as users are the most important QA resource we have. You can ensure the stability and robustness of Gentoo Linux by taking your time and giving us accurate, helpful bug reports. One person submitted a bug for logrotate because it had a DEPEND on "mailx" because he incorrectly assumed that it was a "GUI Mailer" had the individual ran "emerge search" he'd have seen that it is in fact /bin/mail. Here is a list of minimum requirements for a bug submission.

  • Summary of problem
  • System Information
  • Package Version
  • Output of commands that failed
  • List of steps taken to cause the failure


Lastly read http://bugzilla.gnome.org/bug-HOWTO.html for a good guide for submitting useful bug reports.
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klieber
Bodhisattva
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Joined: 17 Apr 2002
Posts: 3657
Location: San Francisco, CA

PostPosted: Sun Jun 23, 2002 4:21 pm    Post subject: Reply with quote

Changing title to make it a bit more prominent. Also making post sticky.

--kurt
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fghellar
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Joined: 10 Apr 2002
Posts: 856
Location: Porto Alegre, BR

PostPosted: Sun Jun 23, 2002 10:28 pm    Post subject: Reply with quote

A very good reference is bug writing guidelines at mozilla.org.
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pjp
Administrator
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Joined: 16 Apr 2002
Posts: 20067

PostPosted: Mon Jun 24, 2002 3:46 am    Post subject: Reply with quote

For purposes of Gentoo bugs, what qualifies as system information?
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